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Honda Stratham - Service Center

Stratham, NH

4.8
1,601 Reviews
Call Service Center (603) 772-7300

1,601 Reviews of Honda Stratham - Service Center

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February 26, 2016

Excellent Service Ethel was efficient and got the car in and out on time as quoted. Friendly and helpful as always! Jeff and Brendon are excellent as well :) More

by CHERYLKELLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Feb 27, 2016 -

Honda Stratham responded

Thanks for the great review, Cheryl! It's always nice to hear that a customer had a good experience, but you make it clear you've had many good experiences with our service department. That's music to our ears! Thanks for choosing Honda Barn. We hope to continue to help you care for your vehicle for many years to come!

February 26, 2016

Customer service Jeff Arnault the asst. Service Manager was very attentive to my situation which unfortunately left my car in service for three days. He supplied me w More

by STEAMBOAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Feb 27, 2016 -

Honda Stratham responded

Thanks for the great review, James. Nobody wants to be stuck in a difficult situation with a repair. Sometimes the difficulty is the result of parts availability, a tricky diagnosis or even a scheduling problem. Whatever the cause, a difficulty becomes an opportunity for us to prove we're serious in our commitment to work with customers to make the care of their vehicles as convenient and free of stress as possible. We're glad we were able get you back on the road with your vehicle running smoothly. Thanks for choosing Honda Barn!

February 25, 2016

Excellent service I love going to My Honda Barn because I know Me and my car will be taken care of. Excellent service and friendly staff, I highly recommend Honda Barn More

by Tajita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Report | Print
Feb 25, 2016 -

Honda Stratham responded

Thanks for the great review! When customers like you go out of your way to express your appreciation for the job we do, it makes it easy to come to work with a smile. The appreciation is mutual. We thank you for choosing Honda Barn and promise we'll continue to do our best for you!

February 23, 2016

Service I had an excellent experience at the service department of Honda Barn. All of the employees that I spoke with were helpful, pleasant and responsive. More

by CMRRY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Feb 23, 2016 -

Honda Stratham responded

Thanks for the compliments! We want to ensure that every visit to our dealership inspires confidence in our ability to meet all of our customer's automotive needs. Thanks you for choosing Honda Barn. We hope we can earn your business for many years to come!

February 23, 2016

Engine noise From the moment I dropped off my vehicle until I picked it up I received fabulous customer service. Although my vehicle was left at service for a few More

by sclarkbow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown, Brendan Daly
Report | Print
Feb 24, 2016 -

Honda Stratham responded

Thanks for that very nice review! Sometimes we need to keep a vehicle for a while, in order to diagnose and repair it correctly. Our loaner program has been a huge success in making this less stressful on our customers, but the key is still communicating and letting folks know what's going on. We're glad and proud that Brendan and Ethel did such a good job of making the experience a positive one for you. Thanks for choosing Honda Barn!

February 23, 2016

Good But.. Great Service but I guess Honda needs to adress the brake issue on ethe 2014 Pilot. All 4 rotors were warped at 21,000 miles. I am in the car business More

by jeremyhinkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Feb 24, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your visit to our service department. Honda generally does a good job of identifying problems that occur at a higher than normal rate, and addressing them. As a dealership, we just do the best we can for each customer. It's always great to have someone in the car business say we did our job well. We're glad we were able to help you, and thank you for choosing Honda Barn!

February 22, 2016

Service Oil Change/tire rotation Very friendly and knowledgable staff. I came in for oil change and tire rotation/balance for my new vehicle. Had 5800 miles on it. One thing I notic More

by saf3009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Feb 23, 2016 -

Honda Stratham responded

Thanks for taking the time to write a positive review! We're glad we were able to make your visit for an oil change a good experience. Please stop by when you have a minute. Let a service advisor know your windshield washer fluid wasn't filled when you were in. Someone will top it off for you. It'll only take a minute. Thanks for choosing Honda Barn. We appreciate your business.

February 22, 2016

2011 Honda Element Service Went in for the air bag recall, they also replaced my rear brakes & front boots, they gave me a great price and had it done lickedy split. More

by 2011 honda element
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Feb 23, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad you came in to get the safety recall work done. We encourage everybody to get that done as quickly as possible. There is no charge, and we do our best to make it convenient. It's good that we were able to address other concerns in the same visit and get you on your way with your Element in tip-top shape. Thank you for choosing Honda Barn. Happy Motoring!

February 19, 2016

Consistently Great Service Consistently a great Service team to work with, it is easy to work with them as they communicate clearly what is needed and why and there are no surpr More

by RELRAYESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Feb 20, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a wonderful review! Our first priority is doing the job right. Nothing can compensate for poor workmanship. Communicating clearly with our customers comes in a close second, though. Our customers deserve to know what's happening and why, each step of the way. Thanks for your loyalty. We'll strive to continue to earn it!

February 19, 2016

Terrific Service! Ethel Brown provided efficient, informative and friendly customer service ensuring the timely emergency repair of our 1997 Honda Accord. I can't than More

by Alison
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Feb 20, 2016 -

Honda Stratham responded

Thanks for the compliments! Emergency repairs can be the most challenging ones. They are also the best chance to display our commitment to working with customers to get things done quickly and correctly. We're glad you're back on the road and we look forward to working with you in the future. Thanks for choosing Honda Barn!

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