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Honda Stratham - Service Center

Stratham, NH

4.8
1,620 Reviews

1,620 Reviews of Honda Stratham - Service Center

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August 29, 2016

oil change and tire rotation They notice that when they did my tire rotation and multi inspection i was in need of a getting my front axle seal repaired soon. The service dept ha More

by rherbert09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Aug 29, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review! We are happy to provide free inspections of our customer's vehicles that come in for service. That way our customers can keep small problems from becoming big problems. An axle seal is a lot less expensive than an axle. Thanks for choosing Honda Barn. It's our pleasure to serve you.

August 29, 2016

Thanks, Honda! The problem was spotted quickly, without too long a wait even though there were several customers ahead of me. Ethel Brown was especially helpful get More

by JPLATT46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whoever else worked on the car., Ethel Brown
Aug 30, 2016 -

Honda Stratham responded

Our customers depend on us to keep them rolling with as little service related interruption to their routine as possible. Thanks for taking the time to acknowledge Ethel's efforts to keep you on the go. It's always nice to feel our efforts are appreciated! Our loaner program has been a great success, and we're glad it worked well for you. Thanks for choosing Honda Barn. It's our pleasure to serve you.

August 29, 2016

Oil change. First oil change. Prompt and courteous service. I was informed of a nail the mechanic found in a tire which was also corrected. Jeffrey explained w More

by jdranip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Aug 30, 2016 -

Honda Stratham responded

The complimentary car wash and free multi-point inspection of your vehicle, are services you can expect with each visit you make to Honda Barn for service. They are our way of adding value for our customers, and helping them keep their vehicles running smoothly for as long as possible. We're glad we found that nail before it could become a problem for you, and that you appreciated the car wash. Thanks for choosing Honda Barn. We hope to serve your Honda needs for many years to come.

August 28, 2016

Oil change Got an oil change and my alignment was noted to be off, so was able to have this taken care of as well during the same visit. Always appreciate the ca More

by Arthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Aug 29, 2016 -

Honda Stratham responded

Thanks for the great review of your recent Service Department visit. We clean and inspect each vehicle that comes in for service, as a way of saying "Thank You", while at the same time keeping our customers informed of concerns with their vehicles that they may want to address. We have found that the Hondas that come in to our dealership with 300,000 miles or more on the odometer are usually the ones that have had regular maintenance. Thanks for choosing Honda Barn. We appreciate your business!

August 23, 2016

Precise, complete and finished on time. Appreciate the free oil change and car wash especially the clean windshield inside and out which I requested. On another note...just took my husband More

by ageorge88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Aug 24, 2016 -

Honda Stratham responded

Thanks for the nice review! It's great to hear our efforts were appreciated. We promise to always do our best for you. We have a great staff, working on a great product, for a lot of wonderful customers. That puts us in good position to compete. Thanks for choosing Honda Barn. It's our pleasure to serve you.

August 22, 2016

Hesitation in acceleration I wcas concerned about the hesitation when I accelerate. The service person told me they were going to do an update to my transmission and that wpeou More

by louiep4
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Aug 23, 2016 -

Honda Stratham responded

Thanks for taking the time to write a review of your visit to our Service Department! Engines and transmissions today are controlled electronically. Often the remedy to a problem is a simple software update. That's a good reason to service your Honda at an authorized Honda dealer. When a Honda comes in for service, we check to see what updates apply to that vehicle free of charge. This ensures our customer's vehicle is running as well as Honda intended it to run. Thanks for choosing Honda Barn. It's our pleasure to serve.

August 20, 2016

Excellent and courteous service. I would recommend Honda Barn Service to friends and family. A great experience. The length of service was done in less time than I was quoted. More

by SANDY.GOODWIN526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Aug 22, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your visit to our Service Department. We look forward to serving you again in the future and hope to meet some of your friends and family as well. As a family owned and locally run business, we depend on repeat and referral business to guarantee our future success. Thanks for choosing Honda Barn!

August 19, 2016

Efficient, friendly We brought the car in to have the airbag replaced because of the recall on the Honda fit. It took forever for the parts to come in for this potential More

by louise3
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Aug 20, 2016 -

Honda Stratham responded

Thanks for the great review. The airbag recalls have been a challenge. At Honda Barn we've done everything we can to make sure the replacement process is convenient and pleasant for our customers. We are grateful to have you acknowledge our efforts. We look forward to helping you care for your Fit in the future. Thanks for choosing Honda Barn. It's our pleasure to serve you!

August 18, 2016

very professional pleasant staff I made an appointment and was seen very quickly (so important since the air conditioner wasn't working) very professional pleasant staff. Jeff calle More

by DOLFARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Aug 19, 2016 -

Honda Stratham responded

Thanks for the great review! We're sorry you had to deal with an Air Conditioner problem at all, especially during this sweltering summer. We're glad we were able to get you back on the road with Air Conditioning quickly though, and that your experience was a pleasant one. Thanks for choosing Honda Barn. It's our pleasure to serve you!

August 18, 2016

Oil change Great experience. Able to get a loaner for the day, which was very helpful. And she noted that I needed an inspection sticker. Saved me a visit. Th More

by ELIZABETH.E.BROWN
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Aug 19, 2016 -

Honda Stratham responded

Thanks for taking the time to write your great review! We're glad we were able to make your visit convenient and productive. We do our best to inspect every vehicle that comes in for service, and alert our customers to concerns they may elect to address. Thanks for choosing Honda Barn. We appreciate your business!

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