Honda Stratham - Service Center

Great service, again! I bought my first Honda CRV from Honda Barn, 4 years ago. It has been a wonderful experience from both the sales dept and the service dept. I bought my first Honda CRV from Honda Barn, 4 years ago. It has been a wonderful experience from both the sales dept and the service dept. More

Breakdown Engine light went on in Merrimack on the way to DC, called Honda Barn and spoke with Brendan, he diagnosed the problem and made time for me to come in Engine light went on in Merrimack on the way to DC, called Honda Barn and spoke with Brendan, he diagnosed the problem and made time for me to come in right away, the repair delayed me by a day, Brendon called the rent a car dealer to get me a temp ride, at the reduced Honda rate, called me as soon as it was fixed the next day, He was thorough, proactive, and got me in and out in 24hrs, As good as an experience like this could be - Thanks Brendan - More

Good, reliable, competent staff and service Took care of car needs though it took a little longer than expected. Previous Honda dealership always included car wash and vacuum, don't think Honda Took care of car needs though it took a little longer than expected. Previous Honda dealership always included car wash and vacuum, don't think Honda Barn did (does?) that. Could be a good customer service freebie. More

Repairs The repair and maintenance staff were thorough, courteous and helpful. The costs of maintenance or replacement parts are expensive but they do a good The repair and maintenance staff were thorough, courteous and helpful. The costs of maintenance or replacement parts are expensive but they do a good job of making you feel you got your monies worth.. The maintenance waiting area and facilities are clean and comfortable. More

Flawless service I brought my car in for routine oil change, tire rotation, and replacement of the recalled air bags. My experience was very positive. I was greeted I brought my car in for routine oil change, tire rotation, and replacement of the recalled air bags. My experience was very positive. I was greeted when I drove in to the service bay, and directed to the service advisor, Jeff. All service was done while I waited comfortably in their attractive waiting area. When service on my car was completed, I was called. While I settled the bill, Jeff brought my car into the service bay, because it was raining outside and he didn't want me to get wet. I appreciated the courtesy, and had a very pleasant experience overall. And I like the complimentary car wash, too! More

Rip-off: $60 to look at my car!!! I brought my Ridgeline in for a recall repair. I was asked if I had any other issues. I mentioned my brakes. The service man said, no worries we do I brought my Ridgeline in for a recall repair. I was asked if I had any other issues. I mentioned my brakes. The service man said, no worries we do an inspection anyway and can take a look at it. What he didn't tell me was that he'd charge me $60 dollars to tell me everything was fine. There should be a recall on rip-off practices like this. He was polite & professional even when I expressed my shock about the charge. Unfortunately, I've had that kind of experience there before (eg. Tacking on charges for nothing and claim Honda Barn policy). BEWARE if you go there - even for a recall service that shouldn't cost you anything!!! More

Excellent Service My car is serviced at the Honda Barn every time I need an oil change. During that time, they check the car to make sure everything is up to date. Whe My car is serviced at the Honda Barn every time I need an oil change. During that time, they check the car to make sure everything is up to date. When they find something, they call, state the potential service with the additional costs, and ask, without any pressure, if I want the extra work done. The work they have done in the past has always been with their consistent quality. They also always include a discount. More

Consistent quality customer service Went in for an air bag recall. Appointments were convent and drop off service was offered. Car came back fixed and it was washed. Also offered a free Went in for an air bag recall. Appointments were convent and drop off service was offered. Car came back fixed and it was washed. Also offered a free inspection of mechanical systems. More

satisfied professional service ; vehicle taken in on time . Routine work done ; future work needing attention. parts dept. quote was quick and efficient. professional service ; vehicle taken in on time . Routine work done ; future work needing attention. parts dept. quote was quick and efficient. overall , I was satisfied with my visit. More

oil change and tire rotation They notice that when they did my tire rotation and multi inspection i was in need of a getting my front axle seal repaired soon. The service dept ha They notice that when they did my tire rotation and multi inspection i was in need of a getting my front axle seal repaired soon. The service dept has always taken good care of my car and when in need has let me use a car for the day. More