Back

Honda Stratham - Service Center

Stratham, NH

4.8
1,619 Reviews

1,619 Reviews of Honda Stratham - Service Center

Sort by
September 22, 2016

Great Experience Always great service! Knowledgeable, professional and always courteous service staff. Loving the new service waiting area! Would certainly recommen More

by DIANEDONAHUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Sep 23, 2016 -

Honda Stratham responded

Thanks for writing such a glowing review! We're glad you like the renovated service waiting area, but even more happy to hear that your experience has always been a positive one with our Service Department team. Consistently courteous, professional and knowledgeable help sums up in a few words what we aim to provide our Service customers every day. Thanks for choosing Honda Barn. We appreciate your loyalty!

September 21, 2016

Service time took exactly as long as it was stated. Brought in my Honda for a recall. I was told it would take approx. 1 1/2 hours. During that time, I was able to connect my laptop to their free WiFi More

by ulrikehiltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Sep 22, 2016 -

Honda Stratham responded

Thanks for the great review! Safety recalls are important, and we do our best to make it convenient for our customers to get theirs done quickly. It's good to hear you were able to take advantage of our new waiting area, and the free WiFi connection we offer our guests. Thanks for choosing Honda Barn. We hope to help you care for your Honda for years to come!

September 21, 2016

Great customer service! They squeezed me in for a last minute appointment the same morning I called and fixed my car up quickly. They even changed my recalled airbag since I More

by MOMMY_WRITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Sep 22, 2016 -

Honda Stratham responded

Thanks for taking the time to write this great review! We're glad we were able to get you back on the road in your Honda, quickly. Whenever we see a Honda with an airbag recall that should be addressed, we make it a priority to get that done as soon as we can. Safety comes first! Thanks for choosing Honda Barn. Now that you've found us, we hope to be your Honda dealer for many happy years to come.!

September 21, 2016

Service appointment They took care of what I needed and washed my car to boot!!! .Everyone is especially nice and very comfortable waiting area. Looking forward to next More

by sissi_keefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Sep 22, 2016 -

Honda Stratham responded

Thanks for the great review, Sissi! When a vehicle is in for service we perform a free multi-point inspection to keep our customers informed about what's going on with their vehicles, and allow them to plan for anything that may be needed soon. We also offer a free car wash. We feel this adds value to the service. We're glad to hear you enjoyed your visit and we thank you for choosing Honda Barn. It's our pleasure to serve you!

September 19, 2016

Always so friendly Went in for oil change and tire rotation. The staff is always so friendly. Process was quick and I was out in no time. Would recommend. More

by tmster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Kevin Delay
Sep 20, 2016 -

Honda Stratham responded

We do our best to make it quick and easy for our customers to care for their Hondas. At the same time, it's important to be friendly, and make sure each customer knows how much we appreciate that they chose Honda Barn to help them care for their vehicle. It's great to hear we did our job well. Thank You!

September 16, 2016

Easy transaction Kevin was a big help. He quickly diagnosed the problem. Called when the problem was verified. Went over what was to be repaired. Gave estimate so ther More

by SOUZAGAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Sep 17, 2016 -

Honda Stratham responded

We're glad we were able to get your problem diagnosed and repaired quickly, and within budget! Thanks for taking the time to write a nice review. We always do our best to be easy to do business with. We hope we can continue to serve you for many years to come. Thanks for choosing Honda Barn!

September 15, 2016

very pleasant experience As a first time Honda owner and with not even 1,000 miles on my 2016 HRV I had a flat tire and the tire pressure light went off.I immediately drove to More

by gailboyd84
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Sep 16, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your recent experience with Jeff, and our Service Department. Emergency and unexpected services on a vehicle are usually stressful. We try to ease that stress by being flexible, and acting quickly to help any customer in such a situation. We hope you enjoy your new HRV for many happy miles. Thanks for choosing Honda Barn!

September 15, 2016

Fair Treatment on a Serious Problem Honda Barn was able to detect and fix the engine clacking noise in my 2009 Honda Accord. It ended up being a cam shaft that had prematurely warn out. More

by BOBNCONNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Mark Soucy
Sep 16, 2016 -

Honda Stratham responded

Thanks for taking the time to write this thoughtful review! One of the most important ways we add value for our customers is by advocating for them with the manufacturer, or with a Service Contract provider, when we feel a reasonable claim is being denied. This is not something that is done everywhere, for a variety of reasons. We are proud of the work Mark Soucy and his staff does with the manufacturer and providers, on our customer's behalf. Thanks for choosing Honda Barn. It's our pleasure to serve you.

September 14, 2016

Great service Every one was very friendly & helpful, taking the time to explain & answer questions. Since this was my first visit for an oil change (& they also rot More

by pipsplace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the woman at the payment desk, very nice, Jeffrey Arnault
Sep 15, 2016 -

Honda Stratham responded

Thanks for taking the time to write this nice review! First impressions are important, so we're glad to hear you found our staff to be welcoming and helpful. Thanks for choosing Honda Barn. We hope this is the first visit of many, and that we can help you care for your Honda for many years to come!

September 14, 2016

Quick service Love Honda Barn. Services tech Shawn K is the absolute best. He is the reason I go there! I have a Honda dealership in Salem where I live but travel f More

by filifamily
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Sep 15, 2016 -

Honda Stratham responded

Thanks, filifamily. The fact that you drive thirty miles or so to have your vehicle worked on by Shawn is certainly quite a compliment! Shawn is a top notch technician, and a great guy as well. We are fortunate to have a staff of many Service technicians that are worth traveling for. Thanks for your loyalty to Honda Barn. We'll do our best to continue to earn it with each visit!

...
111
...