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Honda Stratham - Service Center

Stratham, NH

4.8
1,619 Reviews
Call Service Center (603) 772-7300

1,619 Reviews of Honda Stratham - Service Center

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October 16, 2016

Great service Changed out air bag on 2014 Ridgeline another dealer said he would get it done over 8 months ago and it nevwe happened. Jeffrey took my info and had i More

by Jon C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
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Oct 17, 2016 -

Honda Stratham responded

Thanks for your great review. Part of doing a good job in the Service Department is following through on promises, and keeping our customers informed about what's going on with their vehicles. We're glad we were able to get your airbag replacement performed quickly and efficiently. We consider the airbag recall a top priority. Thanks for choosing Honda Barn. We hope we can continue to serve all your Honda needs for many years to come.

October 14, 2016

Excellent Customer Service Jeff is always very helpful every time that I have visited. He is consistently friendly and informative, and let's me know the status each and every More

by c.leddy12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Oct 15, 2016 -

Honda Stratham responded

Thanks for writing this nice review of your recent visit. It's clear that you've visited us many times, and that each time you've been pleased. That is especially important to us, since we strive to offer consistently good service in every circumstance. We thank you for your loyalty, and promise we'll do our best to continue to earn it with each visit you make.

October 13, 2016

Honda of sratham Great service and great people! The staff greet you right away and make you feel comfortable for your entire stay with them. Excellent run business wi More

by CDOYON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure who I spoke with but he was excellent. Please check on the day I was in (10/10) so this very knowledgeable and professional man can get credit for a great job., Kevin Delay, Mark Soucy
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Oct 13, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a great review of your recent visit to our Service Department! We consider offering a welcoming and friendly environment a vital part of the service we provide for our customers. It's one of the ways we can add value for our customers, beyond getting the job done correctly and on time. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 13, 2016

Recall for CVT transmission Recall notice received, contacted Honda Barn, scheduled appointment and the CVT Transmission software was updated in approximately one hour! They also More

by flstafford
Recommend Dealer
Yes
Employees Worked With
Don't remember!
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Oct 14, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review! With so much of the performance of vehicles today controlled and monitored with computers, it's critical to have the software for these computers running perfectly and up to date. We appreciate our customers responding to Honda recalls quickly, and try to make it convenient and easy for them to bring their vehicles in for the recall. We're happy to hear you appreciated the complimentary car wash, as well. Thanks for choosing Honda Barn. It's our pleasure to serve you.

October 13, 2016

Friendly service Friendly and fast service! I appreciate how Jeffery listened and truly care! I've been a repeat customer since 2011! Started with Edie and sales! Lov More

by dahlianardone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Oct 14, 2016 -

Honda Stratham responded

Thanks for the great review of your recent visit! Jeff, Eddie, and the rest of our staff, appreciate your loyalty as well. It's customers like you that allow us to continue to thrive as a locally owned, family dealership. We hope we can continue to serve your Honda needs for many years to come. Thanks for choosing Honda Barn!

October 11, 2016

Professional Jeff was able to get my car in for an appointment quickly. He took the time to explain in detail what was done to the car. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Oct 11, 2016 -

Honda Stratham responded

Thanks for your great review, Laurie! We make every effort to be quick and efficient with each of our service customers, while still taking the time to explain completely what is being recommended and why. Thanks for choosing Honda Barn. We hope we'll be able to help you care for your Honda for many years to come.

October 11, 2016

First oil change Very happy with the service I recieved and the way I was treated for my first service on my new car.I would highly recommend Honda barn. More

by gramolini123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Makenzi Wendel, Mark Soucy, Sheila Haas
Report | Print
Oct 11, 2016 -

Honda Stratham responded

Thanks for your great review! We're glad our Service Department was able to reaffirm your good impression of our dealership at your first visit for service. We're glad you're enjoying your new Honda and we hope it serves you well for many happy miles. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 10, 2016

Re-calll The service manager, Jeff, was very accommodating. I dropped my car offer early and they called me when it was finished in the timeline that I had re More

by pflynn653
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Oct 11, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your recent visit to our Service Department! We make every effort to notice what's going on with a vehicle when it's in for service, and inform our customers so they can take care of things like inspection stickers without an extra trip. Thanks for choosing Honda Barn. We appreciate your business.

October 07, 2016

slow.. Slow. Told over the phone when making the apointment it would be a max of 30 minutes so don't need a loaner car. Waited over 2 hours for a software up More

by stilling
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Oct 08, 2016 -

Honda Stratham responded

Thanks for taking the time to write a positive review of your recent visit to our service department. We're glad to hear your were pleased with our friendliness and the quality of the work performed. We're sorry the work took longer than expected. We do our best to complete work in the time promised. Some days there are emergencies that need to be addressed, issues with equipment, or other situations that slow us down. Thanks for choosing Honda Barn. We'll do our best to make your next visit as efficient as possible.

October 07, 2016

30K Service Got an appointment within 24 hours of asking for one online. Were ready for as soon as a I arrived and then shuttled me to and from home while the wor More

by JRO1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Oct 08, 2016 -

Honda Stratham responded

Thanks for taking the time to write a review of your recent visit to our Service Department, and for noting that you would recommend our dealership. We're glad you weren't inconvenienced by the longer than expected wait time, and that our shuttle service to and from your home meant that you didn't have to wait at the dealership. We do our best to stay on schedule and meet everyone's time expectations. Some days situations arise that slow us down. If you look through some of the old reviews, you'll see there are people we were able to help in emergencies. These situations can throw our schedule off. We apologize for the wait. Thanks for choosing Honda Barn. We'll do our best to make your next trip a quick and efficient one.

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