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Honda Stratham - Service Center

Stratham, NH

4.8
1,619 Reviews

1,619 Reviews of Honda Stratham - Service Center

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October 31, 2016

Oil change, recall notice Mark, Brendan, Jeff, Ethel were very efficient and pleasant as usual. The service was completed on time and I barely had time to take care of a work More

by wavedave1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly, Mark Soucy
Nov 01, 2016 -

Honda Stratham responded

Thanks for the great review. It's great to hear that our loyal customers have come to expect efficient and pleasant service when they visit Honda Barn. If we get too efficient, and you don't have time to finish your work project before your vehicle is ready, you are always welcome to finish what you're doing. Our complimentary car wash ensures that your freshly cleaned and serviced vehicle will be waiting for you when you're done. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 29, 2016

The usual excellent service The work done on my car was excellent and the service assistant was courteous and very easy to work with. I have been going to Honda Barn for several More

by bmcdac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Oct 30, 2016 -

Honda Stratham responded

Thanks for your great review, and for your vote of confidence. We're glad we are able to provide a pleasant experience for you, while servicing your car. We apologize for the inconvenience of the work taking longer than expected. We do our best to keep on schedule every day. When working on vehicles though, we sometimes run into unexpected problems or emergencies. Thanks for choosing Honda Barn. It's our pleasure to serve you. We hope we can continue to care for your Honda for many years to come.

October 26, 2016

First visit with new car My wife took her Accord to the Honda Barn for years, now we are going with our Pilot. Very pleasant, very helpful, on time and finished in good time. More

by DAVIDT47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Brendan Daly
Oct 27, 2016 -

Honda Stratham responded

Thanks for your great review, and congratulations on your new Pilot! There really is no better endorsement from our customers than when they choose to do business with us again and again. We appreciate your loyalty, and we promise to do our best to earn it with each visit. We look forward to helping you with all your Honda needs for years to come!

October 25, 2016

They made the word Service mean something Had a recall to my new Civic. From the time I made the appointment to actually getting recall handled they made me feel like a special customer. Jeff More

by BOBGERRY261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Oct 26, 2016 -

Honda Stratham responded

Thanks for this great compliment! Our goal every day is to make each customer feel special and well cared for. Jeff and the rest of the Service Department team obviously did their job well. We're glad you appreciated the car wash. Thanks for choosing Honda Barn. We hope you'll continue to let us help you care for your Honda for many years to come.

October 22, 2016

First oil change was free. Was nice to have my oil change and inspection done free. Comfortable waiting room and pleasant people. I was concerned though when I overheard the s More

by halmuni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Oct 24, 2016 -

Honda Stratham responded

Thanks for taking the time to write your thoughtful review. We're happy we were able to provide you with a free oil change and inspection sticker, and that you enjoyed your experience with us. We do our best to communicate accurate information from our technicians to the service advisors, and then to our customers, concerning the condition and requirements of their vehicles. With many vehicles in our Service Department at the same time, a rare miscommunication can occur. Thanks for choosing Honda Barn. We hope to help you care for your Honda for many years to come. It's our pleasure to serve you.

October 21, 2016

awesome The guys who work at Stratham Honda Barn are awesome! They got me a great deal on a new car. I'm in love with my Honda Civic 2016 More

by KIMBRANCH1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April, Chris Clickner
Oct 21, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad we were able to give you a buying experience equal to the great car you bought. We wish you many happy miles in your new Civic. Please don't hesitate to call or drop in if any questions arise. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 20, 2016

oil change excellent service, everyone was friendly and helpful, car was nice and clean as a bonus. It took as long as the service guy said it would More

by RUSSREGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Oct 21, 2016 -

Honda Stratham responded

Thanks for writing your nice review of our Service Department. We're glad you appreciated the complimentary car wash that came with your service visit, and that the service was done well, and on time. We do our best to offer a friendly and pleasant atmosphere for every customer who visits. We hope we continue to be your Honda dealer of choice for many years to come. Thanks for choosing Honda Barn!

October 19, 2016

Replacement of Faulty Airbag Installation was done as scheduled, with no unnecessary waiting. The car was also given a brief check, and, with my permission, front wheels were ali More

by JPLATT46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot recall the gentleman's name, but in my experience, all service personnel are excellent.
Oct 20, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your visit to our Service Department. We strongly recommend that our loyal customers allow us to address any Airbag recall on their vehicles as quickly as possible. A silver lining of the Airbag recalls is that we have had the opportunity to alert many customers to situations which should be addressed, saving them money on potentially costly repairs or premature replacements in the future. Thanks for choosing Honda Barn. It's our pleasure to serve you.

October 18, 2016

Service for honda My key fob was not working to unlock the drivers door. I dropped my car off the night before and it was ready the following day at 1pm as promised. I More

by 3rd accord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Soucy
Oct 18, 2016 -

Honda Stratham responded

Thanks for writing this nice review! We do our best to make using our Service Department as convenient as possible. In addition to night drop-off, we offer local shuttle service and a loaner program in order to help our customers fit the care of their Hondas into their busy schedules. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 18, 2016

Service Got me in and out in the right amount of time I was told it would take. The service area is very accommodating, which is impywhen you have an hour t More

by SHAE4909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April, Jeffrey Arnault
Oct 19, 2016 -

Honda Stratham responded

Thanks for taking the time to write this nice review. We're glad you were pleased with your service appointment. We make every effort to be accommodating to our service customers who choose to wait for their vehicles, whether they are accompanied by five year olds, pets, or an armful of work to catch up on. Thanks for choosing Honda Barn. It's our pleasure to serve you!

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