Honda Stratham - Service Center

Everyone was and is very nice. I gave a five star rating because the service team does a great job. My only complaint is that when you have a simple job to be done, in this case a I gave a five star rating because the service team does a great job. My only complaint is that when you have a simple job to be done, in this case a nail in the tire, they tend to charge way more to fix it than average. $35 for a simple flat. Secondly, they suggested I have the differential fluids replaced at 15000 miles. I've had 4 wheel and AWD since 1985 and never once did I have to have that done. It's recommended at 60,000 mile or more, if ever. I looked it up "cost to fix tire on the internet" and the highest price one should pay for a simple tire fix is $20 max. More

Honda Pilot Service Great service on 2014 Honda Pilot. Jeffrey Arnault was very helpful and took time to explain the repairs. And the cost was less than estimated! Great service on 2014 Honda Pilot. Jeffrey Arnault was very helpful and took time to explain the repairs. And the cost was less than estimated! More

Adequate but pricey A simple oil change and tire rotation turned into a $200. affair with the addition of air and hepa filter replacement. Every visit turns out much mor A simple oil change and tire rotation turned into a $200. affair with the addition of air and hepa filter replacement. Every visit turns out much more expensive than anticipated. You'd think it was a Mercedes or a BMW. More

Excellent Service Was able to get right in for service on my CRV. Ethel took the time to go over everything that was done on the CRV. Very prompt service a pleasure t Was able to get right in for service on my CRV. Ethel took the time to go over everything that was done on the CRV. Very prompt service a pleasure to do business with everyone at the dealership. More

Doing an oil change ALL went smoothly. The work was done fast and I was in and out in less than an hoyr. My service rep. was also very helpful and pleasant. ALL went smoothly. The work was done fast and I was in and out in less than an hoyr. My service rep. was also very helpful and pleasant. More

Air bag and door lock recall for Honda CRV XL It is a pleasure to use the Stratham, NH Honda Barn for my auto care needs. Living in MA, I had to arrange for transportation to drop off and pick up It is a pleasure to use the Stratham, NH Honda Barn for my auto care needs. Living in MA, I had to arrange for transportation to drop off and pick up the vehicle, and Ethel Brown, the service advisor was very helpful and accommodating to my needs. The work was done by professional mechanics. They gave the Honda a quick check for any problems I may not have been aware of, gave it a "bath", and even vacuumed the interior. I would not hesitate to recommend Honda Barn service. More

First oil change Jeff was very helpful and accurate regarding what was being done as well as his time projection for completion. It was a pleasure to work with him-tha Jeff was very helpful and accurate regarding what was being done as well as his time projection for completion. It was a pleasure to work with him-thanks! More

Excellent Service How would I describe my most recent trip to Honda Barn for service? Excellent! I went in for a check engine light. Honda Barn did a great job of ma How would I describe my most recent trip to Honda Barn for service? Excellent! I went in for a check engine light. Honda Barn did a great job of making sure my vehicle was in excellent shape. More

Always great service I had my Pilot in for an oil change and tire rotation and one of the tires had a slow leak. The service team did a great job of getting all of this wo I had my Pilot in for an oil change and tire rotation and one of the tires had a slow leak. The service team did a great job of getting all of this work done in a timely manner while I waited. The waiting room is super comfortable and has excellent wifi so I was able to get a number of work tasks done while I waited. Ethel took great care of me and provided a clear understanding of what work they did, why and the cost. She is an excellent example of how friendly conscientious customer service really makes a big difference. All of this makes it easy for me to continue to bring my car to the Honda Barn for service. More

Friendly, Thirough Service I had waited until the last minute to get the oil changed on my Odyssey and decided to call the service department thinking they'd be booked through t I had waited until the last minute to get the oil changed on my Odyssey and decided to call the service department thinking they'd be booked through the end of the Thanksgiving holiday. I was so pleased to find that they had several appointments open and I was able to go in within 2 hrs of my call. I waited while the service was completed and found the service staff to be friendly and courteous and the waiting area clean and comfortable with a "quiet space" available away from the tv. The service staff was very thorough in both completing the oil change and making me aware of issues of concern for the future health of my car. More