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Honda Stratham - Service Center

Stratham, NH

4.8
1,619 Reviews

1,619 Reviews of Honda Stratham - Service Center

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December 08, 2016

Quality work, fast service Can Feel confident that the work will be done correctly in a timely manner at a reasonable price. Repair work explained so I understood the issues an More

by DAVEMAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Dec 09, 2016 -

Honda Stratham responded

Thanks for taking the time to write this great review! The experience you describe is exactly the experience we strive to provide for all our Service Department customers, every day. We appreciate that you choose Honda Barn to care for your Honda. Everybody at Honda Barn wishes you a Happy Holiday Season!

December 07, 2016

First vehicle inspection since purchase..great experience. First experience with Honda service, everyone was kind, courteous and professional. I waited while I had my routine car Inspection. I was informed at More

by mlrandlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not introduced,sadly
Dec 07, 2016 -

Honda Stratham responded

Thanks for taking the time to write this nice review! Occasionally we get a little behind schedule if a few jobs run longer than projected, or if a customer requires emergency work. We thank you for your patience and understanding when your inspection took a little longer than expected, and we're glad to hear you appreciated our comfortable waiting area accommodations. We Thank You for choosing Honda Barn and assure you it's our pleasure to serve you. Our entire staff wishes you a Happy Holiday season!

December 07, 2016

Top notch service, highly recommended Scheduled me for a same day oil change. Prompt, friendly, and thorough service. Couldn't ask for more. I have done business with them in the past, More

by bruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Dec 07, 2016 -

Honda Stratham responded

Thanks for taking the time to write this nice review! We're glad we were able to get your vehicle serviced quickly and efficiently, and are especially glad to hear that this is the type of service you've come to expect from Honda Barn. We hope we can continue to help you care for your Honda for many years to come. Thanks for choosing Honda Barn. Our entire staff wishes you a Happy Holiday season!

December 07, 2016

Very accommodating I called early Monday morning to schedule maintainace fulling expecting to have to leave my car overnight as I couldn't get there until 4:30. Ethel wa More

by karaseifert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Dec 08, 2016 -

Honda Stratham responded

Thanks for the great review! We are very happy when we can conveniently work Honda maintenance into our customer's busy schedules. It's particularly important during the busy holiday season, when there are so many demands on their time. We thank you for choosing Honda Barn and wish you a Happy Holiday Season!

December 07, 2016

Very pleased We arrived without an appointment (based on a call to the service center, I was told that an appointment wasn't necessary for an oil change) and there More

by ehibbard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Dec 08, 2016 -

Honda Stratham responded

Thanks for taking the time to write this great review! We apologize if there was any confusion when you arrived, but it sounds like Ethel was able to step in and save the day. We are always pleased when we can accommodate our customers' busy schedules, but it's particularly important during the holiday season. We're also glad we have the ability to offer a complimentary car wash with service visits. We feel this adds value to a customer's visit, particularly in winter. Thanks for choosing Honda Barn. Our entire staff wishes you a Happy Holiday season!

December 06, 2016

Good service but took way too long I got a complementary oil change for purchasing my used 2014 CR-V through the Honda Barn in Stratham. In my opinion, one free oil change isn't really More

by nddphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Dec 07, 2016 -

Honda Stratham responded

Thanks for taking the time to write a review and to indicate you'd recommend our dealership. We're sorry it took longer than usual to complete your oil change but we're glad to hear you appreciated our complimentary car wash. We hope we'll be able to help you care for your 2014 CRV again in the future, and certainly encourage you to contact us if there is anything we can help you with. Thanks for giving us the opportunity to serve you. We wish you and your family a Happy Holiday season!

December 06, 2016

Continued Excellent Service I brought my vehicle in for my 150k maintenance service. I knew, as always, the Honda Barn would take care of my vehicle, and they certainly did not More

by CRV-DRVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Dec 07, 2016 -

Honda Stratham responded

Thanks for taking the time to write this nice review. We thank you for your loyalty to our dealership even after your move. We hope you're enjoying your new community. It's great to hear you appreciate the comprehensive inspection our technicians perform on each vehicle that comes in for service. Often we find areas of concern that can save our customers money if addressed early. With 150,000 miles on the odometer, we'd say your CRV is officially out of any "break-in" period. We hope we can help you continue to enjoy it for many happy miles to come. Brendan leads our entire staff in wishing you a Happy Holiday season and in thanking you for choosing Honda Barn!

December 04, 2016

Routine service Jeff greeted me at the door by name. He was very friendly and professional. Got the job done in the time stated. Comfortable waiting area. More

by honda2009crvowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Dec 05, 2016 -

Honda Stratham responded

Thanks for taking the time to write this nice review. Our goal is to treat each service customer professionally and courteously, do our job efficiently and correctly, and provide a comfortable experience in our dealership. It sounds like we were able to provide all three for you on this visit. Thanks for choosing Honda Barn. We hope we can continue to help you care for your CRV for many years to come!

December 03, 2016

They are the best! Went in for an oil change and a lo tire light. They found and showed me 3 nails in my tires. My Goodness! No worries. The tires were repaired and and More

by hornet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown, Brendan Daly, Kevin Delay
Dec 05, 2016 -

Honda Stratham responded

Thanks for taking the time to write this nice review! We're glad we were able to identify these potential problems before they left you with a flat tire. We are pleased to offer a comprehensive inspection and report with each visit to Honda Barn. We are also happy to provide a complimentary car wash with each visit. We feel these services add value for our customers. Thanks for choosing Honda Barn. We appreciate your business!

December 02, 2016

Easy-Peasy! I took my '15 Honda Accord in for a recall adjustment. The person with whom I dealt, Wade (?), was wonderful. He showed me several waiting areas, po More

by pchristofferson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Since I am a bit hard of hearing, I may have misunderstood his name! I don't see anything comparable to "Wade." Sorry!
Dec 05, 2016 -

Honda Stratham responded

Thanks for taking the time to write this nice review! We feel our professional and friendly staff, and clean and comfortable facility, add value for our customers when they are in for any service. We're glad we were able to address these two concerns for you quickly and efficiently. It's our pleasure to serve you!

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