Honda Stratham

Several months ago, after shopping around at a few other Several months ago, after shopping around at a few other dealerships, I settled on Honda Barn Stratham to purchase a new Honda Odyssey. The sales Several months ago, after shopping around at a few other dealerships, I settled on Honda Barn Stratham to purchase a new Honda Odyssey. The sales staff was friendly and knowledgeable. They gave me all of the info I needed to make decisions on features without any pressure. The guy that helped me with financing was helpful and professional as well. I was pleased with the trade-in deal for my old Odyssey which I was sad to part with - until I drove away in my new model! Because of my good experience at the purchase of the vehicle, I decided to travel the distance to return there for service and I have not been disappointed. I’ve just returned from picking my van up after its third service and each time they have communicated what the service entails and how long it will take. I will continue to refer my friends & family to this dealership… and I LOVE my Odyssey! More

I have bought several cars at Honda Barn and have always been treated fairly, with respect and courtesy. They seem to genuinely appreciate my business. They give me competitive pricing on my purchase, fai been treated fairly, with respect and courtesy. They seem to genuinely appreciate my business. They give me competitive pricing on my purchase, fair trade in value and reasonable expectations as to the time the transaction will require. I go back for service and can always trust the service department to do right by me and fix my car right. More

I did not care for the way I was spoken (down) to by the manager both on the phone and when I visited the showroom. I had made several contacts with the dealer for another lease to get pricing and further manager both on the phone and when I visited the showroom. I had made several contacts with the dealer for another lease to get pricing and further information after receiving a letter in the mail. I had previously leased there and my lease was ending. After visiting the showroom I called and spoke with Al to clarify some numbers that he had given me. He again talked down to me and did not even bother to thank me for calling. He just said "We'll be talking to ya latah....." and I hung up the phone saying to myself, "I don't think so". I will not go back there. It was also difficult to find someone to help me in the showroom and on the lot. One time I stopped by there to have someone take a look at a ding I had on my leased Pilot to see if it required fixing before trade-in and could barely get someone out there to look at it. Spent one evening in book club comparing notes with another Honda Pilot owner who also had similar feelings about the dealership. She got her Pilot from another dealer as well. I recieved a much better rate and exceptional service from another dealer. More

I've had my Honda serviced here foe 13 yr s.and I've only I've had my Honda serviced here foe 13 yr s.and I've only had 1 bad experience when they told me my 13 year old Honda civic ex was going to cost 1500 I've had my Honda serviced here foe 13 yr s.and I've only had 1 bad experience when they told me my 13 year old Honda civic ex was going to cost 1500.to fix to pass inspection,we put 188,888 hard miles on this car,and I really didn't want to buy a new car,But after talking to the service manager,and seeing what might come after this repair,I decided it was time and they went out of their way to see I got a good deal,and the sales staff I consider is like talking to one who will fit your need without pressure,I already have recommended them to a few people its worth the trip and your time.thanks for everything. Gordon & Monica More

Went in to get a price for a new accord. I had purchased a new car for my wife there recently and was not happy that they would only take $400 off msrp on a new CRV. I took that deal because my wifes car w a new car for my wife there recently and was not happy that they would only take $400 off msrp on a new CRV. I took that deal because my wifes car was done for and it was close to our home. I figured being a recently returning customer who would have two hondas that would be frequenting there service department I would get a more competetive price. I got a price that was high but put a deposit down to hold a car at there suggestion. When I found out they were $2000+ higher than several dealers they wouldn't budge on price.I let them know I would be buying else where the saleman I dealt with told me he didn't want to do buisness with me anyways because I was a liar. Awful service and prices. More