Honda Stratham | Page 306

They assess the problem and get it fixed right the 1st time I have an older Honda with a lot of miles so I believe they are as good as their word about what needs to be done....brakes are the latest thing. It' I have an older Honda with a lot of miles so I believe they are as good as their word about what needs to be done....brakes are the latest thing. It's a little pricey but no more than most dealerships. Brendan and Jeff are very nice and helpful and will help out with a coupon as it's tough. My issues are fixed so it's a great crew up front and behind the scenes! Thank You. More

Love the courtesy ride service Always helpful and courteous in the service department. Jeff is always a pleasure to do business with. My car is always ready at the time promised. W Always helpful and courteous in the service department. Jeff is always a pleasure to do business with. My car is always ready at the time promised. When I was working, getting the morning ride to the office was so much appreciated. More

High priced quality service Very good service as far as response courteousness. I believe that although the work is well done, it is very expensive as compared to the marketplac Very good service as far as response courteousness. I believe that although the work is well done, it is very expensive as compared to the marketplace. More

Sincerity, tuustworthy Appreciate the sincerity of the staff. Feel that I can trust the staff to watch for our best interests. Appreciate seeing low turnover in staff. Appreciate the sincerity of the staff. Feel that I can trust the staff to watch for our best interests. Appreciate seeing low turnover in staff. More

Great customer service. Educational. Great accommodations fo As Above: Courteous service, educational. Very expeditious, everyone very nice. Answer questions. Reasonably priced for services rendered. Fun looking As Above: Courteous service, educational. Very expeditious, everyone very nice. Answer questions. Reasonably priced for services rendered. Fun looking at new cars Iin showroom while waiting for service. Service especially Jeff over 9 yrs I've been going always has time to provide great customer service listening to car issues and offering advice. Jeff treats every customer like they were his only one in spite of such a very busy service center. I always trust the service and feel comfortable having my car serviced or repaired at this center. They are very easy to deal with and Jeff always goes the extra mile & then some to help every customer. More

Very straightforward, no pressure sales. Chris Albano is my salesperson at Honda Barn and I have used him before to purchase a used vehicle. We were so satisfied with our first experience tha Chris Albano is my salesperson at Honda Barn and I have used him before to purchase a used vehicle. We were so satisfied with our first experience that we returned just 3 months later to purchase a brand new Honda Pilot. I went to another dealership before, to shop for the Honda (we live about 2 hours away from Stratham, in Massachusetts... so it's not the easiest transaction to begin with) and our experience at the other dealership was way too typical - high pressure salespeople, when asked for numbers/best offer I got referred to the manager who was your stereotypical career-salesperson. Went to Honda Barn and Chris gave us exactly what we were looking for at a price that fit our budget perfectly. I would have given 5 stars, but there was a title issue that went unhandled before the finance person went on vacation and I had to chase it down with the manager so that caused some grief on my end that I'd rather not have had. Otherwise, a very pleasant experience throughout. More

Consistent, pleasant and helpful I have purchased two of my three cars from Stratham Honda. Whenever I need service, the staff is always accommodating and keeps me informed, the techs I have purchased two of my three cars from Stratham Honda. Whenever I need service, the staff is always accommodating and keeps me informed, the techs do a thorough job and everyone is friendly, from the first phone call to when I'm driving off the lot. I wouldn't take my car anywhere else! More

Great job The folks at Honda Barn are very easy to do business with. I was in and out in exactly the time they projected I would be very comfortable going back The folks at Honda Barn are very easy to do business with. I was in and out in exactly the time they projected I would be very comfortable going back to them for my service needs. More

Excellent service The experience I had at the Honda Barn recently was excellent. All the problems I came in with were efficiently and professionally resolved in a time The experience I had at the Honda Barn recently was excellent. All the problems I came in with were efficiently and professionally resolved in a timely fashion. More

This job was done in a timely manner The passenger airbag was the subject of a recall. Honda Barn ordered up the part promptly and installed the replacement bag inflator. There were The passenger airbag was the subject of a recall. Honda Barn ordered up the part promptly and installed the replacement bag inflator. There were no complications, and a free car wash was included. Everything straightforward. Absolutely no complaints. There was, of course, no charge, as it was a recall job. In the past I have sometimes faulted this garage for not promptly ordering parts (specifically a new clutch) when the diagnosis was obvious, thereby leading to a delay of several days in initiating the work. Also, they don't make a practice of returning the old parts (unless maybe one asks them). E.g. one time they didn't return the old flywheel and informed me that their scrap metal guy has just been there and picked it up. No such problems this time: I did not want the old and suspect airbag inflator! More