Honda Stratham

I was in a jam and the Stratham Honda folks were polite, professional, pleasant and very helpful. I appreciate them, especially Zac. Thank you professional, pleasant and very helpful. I appreciate them, especially Zac. Thank you More

Here are some words to describe my recent experience at this dealership. Efficient, friendly, attentive, respectful awesome!! Thank you this dealership. Efficient, friendly, attentive, respectful awesome!! Thank you More

I will never recommend anyone buy a car from Honda Stratham. It has been nothing but issue after issue since we stepped foot in there for a test drive 3 weeks ago. We were interested in purchasing 2 c Stratham. It has been nothing but issue after issue since we stepped foot in there for a test drive 3 weeks ago. We were interested in purchasing 2 cars- an HRV for me and a Volvo S60 for my my fiance. Bill the salesman, shows us both and when we get back to talk numbers the Volvo retail number is showing $30,999. Which is not their website showed for that vehicle. The website had a price of $27,550. I spoke up and said that’s not the right price. Bill goes back to his sales manager and the sales manager states “that’s the right price for the car you drove , the one on our website sold yesterday”. This isn’t making sense because the car we drove had the exact specs and stock number as the one on their website. So immediately we are not getting vibes here and we end up leaving. The next day I decide to call Portsmouth Volkswagen and ask them about this Volvo that we drove that came from their dealership. The sales manager there (super nice) says well they lied to you because I dropped that car off to Honda for you to drive and the price on the website is the correct price. He tells us to tell Honda that we will not be purchasing that vehicle from them and to buy it from Portsmouth who will honor the price on their website. We end up deciding to move forward with the purchase of the HRV from Honda Stratham because it was a good deal and fit our budget. During sale we asked that Weather Tech floor mats be thrown in for all the issues we had from the beginning of the sale. They agree and said that these Weather Techs will be here Tuesday for me and someone will call. Well and entire week goes by- no call. I called 3 times and left two voicemails with Bill and one with someone in sales who promised to call me back and give me some information. Radio silence. Finally a week later I get through to Bill and he tells me oh yeah your “all weather floor mats are in” I told him I did not ask for those I asked for weather techs. I worked for a new car dealer for almost 5 years and I know that the “all weather floor mats” are about 1/2 the cost and they are just rubber mats. Again, we were told “we will order you weather tech floor mats”. I explain this to Bill and he goes “ we don’t even sell weather tech here” interesting since Honda makes them and they are listed on your website. Here we are, 3 weeks later and not a single phone call from Bill or anyone at Honda to let me know the mats are in. I’m so sick of dealing with this place. From the bait and switch to the broken promises and lies. The communication sucks. I will never step foot in this place again. More

Took us in for express service and we were serviced fairly quickly for a nail in our tire. Nail removed and hole plugged. All good. Thanks fairly quickly for a nail in our tire. Nail removed and hole plugged. All good. Thanks More

Sheila and Abe were very easy to work with, and made the process simple and quick! process simple and quick! More

Zach in Service was great. He made the first experience with the dealership very pleasant and based on that, I anticipate establishing a positive relationship with this dealers He made the first experience with the dealership very pleasant and based on that, I anticipate establishing a positive relationship with this dealership. More

Overall, I had an amazing experience with this dealership. They answered each question I asked and they were so kind throughout the entire process. I wouldn’t mind coming back here again! dealership. They answered each question I asked and they were so kind throughout the entire process. I wouldn’t mind coming back here again! More

Service is prompt and always good here. Zachary is really nice and keeps you posted on progress. Highly recommend service here. Zachary is really nice and keeps you posted on progress. Highly recommend service here. More

I’m visiting in NH. Needed oil change and service. Made an appt easily and received great service. Needed oil change and service. Made an appt easily and received great service. More