Honda Stratham

Great service My most recent contact was for my 20,000 mile service on my 2014 Honda Civic. They were prompt and efficient and were able to add in the state inspect My most recent contact was for my 20,000 mile service on my 2014 Honda Civic. They were prompt and efficient and were able to add in the state inspection at the last minute (and a month early!). They couldn't have been more accommodating! More

Oil change and tire rotation As always, service is efficient and thorough, clearly explained and reasonably priced. Staff is friendly. Work is done pretty much on time. I appre As always, service is efficient and thorough, clearly explained and reasonably priced. Staff is friendly. Work is done pretty much on time. I appreciate the car wash and interior cleaning that is always included. More

I needed an oil change quickly! I needed an oil change asap. If been too busy to get one in a timely fashion. I spoke to service at Honda Barn and they told me a time but I expressed I needed an oil change asap. If been too busy to get one in a timely fashion. I spoke to service at Honda Barn and they told me a time but I expressed that I needed one right away because of a commitment I had. Yes- I made my problem Hons Barn's problem. Well, they told me that as I could get there they would take care of me, and sure enough they did! I was in and out in a half hour at the most! Thank Hons Barn for saving the day for me!! Greatly appreciated!! More

Easy and timely It was a pleasant visit. I arrived early and they were able to squeeze me right in. The service person was very nice and easy to talk to. It was a pleasant visit. I arrived early and they were able to squeeze me right in. The service person was very nice and easy to talk to. More

Check your lug nuts after service here Dealt with Ethel at the service desk, very pleasant. Had the oil changed and standard service along with paying for a tire rotation and balance. Dealt with Ethel at the service desk, very pleasant. Had the oil changed and standard service along with paying for a tire rotation and balance. Got home and found the lug nuts loose on wheels. One lug nut was ready to fall off. I'll be calling the service dept to address this Monday. Good Job, Service Tech! What should have been an easy service is now a problem. More

Was amazing job they did. The process time was great they did the service in great time I would go there again to have service done again on the car. The process time was great they did the service in great time I would go there again to have service done again on the car. More

Excellent experience! My experience at this appointment was as I have come to expect at the Honda Barn...prompt, courteous, and excellent communication. I have had the plea My experience at this appointment was as I have come to expect at the Honda Barn...prompt, courteous, and excellent communication. I have had the pleasure of dealing with most of the associates in the service department, this time with Ethel Brown, who was extremely helpful and kept me continually informed of the progress on my car. A++++ More

Service work on my CR-V I brought my vehicle in for service 8-12-15, had to have my rear brakes, rotors, & pads replaced and this was a good experience for me. I've worked I brought my vehicle in for service 8-12-15, had to have my rear brakes, rotors, & pads replaced and this was a good experience for me. I've worked with Donnie and Jeff in the passed with my 2004 CR-V that I purchased @ Honda Barn in Stratham and also had serviced there. Brandon Daly is the new man and he tries every hard to do a good job and in my opinion he's great. Thank you for taking care of my vehicle another happy customer. Donna Marie Femino More

Honda CR-V Repair This started off to be a very bad experience, being told that my brake pads needed repairing to the tune of $650 dollars. This, on a leased CR-V with This started off to be a very bad experience, being told that my brake pads needed repairing to the tune of $650 dollars. This, on a leased CR-V with only 30,000 miles on it. I refused to pay this amount and said I would turn the car in first. I very much felt like I was being taken. That is outrageous and caused a great deal of personal stress. In the end, after fighting this, doing some research, and causing me to exhibit some behaviors that I don't like to see in myself, Honda picked up the tab on this repair, calling it "good will". Excuse, me, I pay enough of this car every month, so I don't really consider it "good will". I have not been happy with Honda's maintenance service - it's always one more thing, one more expense in addition to regular 5,000 mile oil changes and tire rotation. The reason I lease a car is so that, if it is a good product, it should not need such repairs within the three year lease period. Something as a widow, I do not wish to deal with. It seems that as a lease car, just as being a landlord, it is the "landlord's" duty to pay for any repairs on the property he or she owns. That being said, the only good part of this experience was the young man who waited on me at the service desk when I took the car back for the service. His name is Brendon, and he was very polite, patient, kind, calming and respectful to a woman who clearly was on the edge. I am deeply grateful to him, and hope that Honda will recognize his efforts. The jury is still out as to whether I will lease another Honda in February when this lease expires, or go back to a Toyota Rav 4 on which I never had to have such repairs with the 3 or 4 that I leased. I recently heard of someone who leases a Camry for $99 a month, no maintence expense. This Honda was the first car I leased on my own, but I am learning what to look for and be aware of, so we'll see. More

Speedy Service My car was serviced and back to me in 4 hours & that included the replacement of 2 airbag inflators. Everyone I dealt with was efficient and plesant. My car was serviced and back to me in 4 hours & that included the replacement of 2 airbag inflators. Everyone I dealt with was efficient and plesant. More