Honda Stratham

This place has gone downhill Went in for inspection only. Waited an hour and a half past my appointment time. Was told I needed a new air filter when I literally just replaced i Went in for inspection only. Waited an hour and a half past my appointment time. Was told I needed a new air filter when I literally just replaced it myself 2 weeks ago. Every time I go there recently they are trying to convince me I need additional work when I know I don't. I began going to this dealership 15 years ago because they were honest and trustworthy. After the past few experiences with them, I can see that is no longer the case, which is unfortunate for everyone. More

Recall Review Another airbag recall review.... I had never been here before, but had a very positive experience. Communication over the phone and in person related Another airbag recall review.... I had never been here before, but had a very positive experience. Communication over the phone and in person related to length of time the service would take was professional and clear. More

repair of recall seatbelt issue I am not a regular customer of Honda barn as I have my Honda serviced in town my experience at the barn was exceptional from the moment I walked in th I am not a regular customer of Honda barn as I have my Honda serviced in town my experience at the barn was exceptional from the moment I walked in the service writer was courteous and friendly the waiting area was very clean and comfortable with complimentary coffee my car was ready when the service writer told me it would be and when my car was ready the service writer provided me with a written status report on the condition of my car quite unexpected and he took the time to go over it with me and if that wasn't enough my car was vacuumed and washed exceptional service and all this on a Monday morning at opening your personnel are first class professionals thank you More

Excellent Service I am extremely happy with the service that I receive at the Honda Barn. I normally don't use the dealer but I have with this car and they have not le I am extremely happy with the service that I receive at the Honda Barn. I normally don't use the dealer but I have with this car and they have not let me down yet. They even came in under the estimate!!!!!! More

Airbag Recall My Pilot was taken in on schedule, finished on time and washed. Jeffery Arnault, Asst.. Service Manager was excellent to deal with. I also had busin My Pilot was taken in on schedule, finished on time and washed. Jeffery Arnault, Asst.. Service Manager was excellent to deal with. I also had business in the parts department. The personnel were incredibly attentive to my questions, knowledgeable & helpful. I would do business there again in a heartbeat. More

Oil change - Tire Rotation This was the first time using this service department. I bought a 2015 and got the first oil change free. Took it in for oil change and they suggest This was the first time using this service department. I bought a 2015 and got the first oil change free. Took it in for oil change and they suggested I get the tires rotated. I agreed. The cost for tire rotation was $39.99. which is outrageous. My appointment was for 330pm and I got there at 315. They said it would be ready at 430. I did not get my vehicle back until 510. No one even came out to explain what was taking so long. I was just sitting there waiting. When the told me it was ready on the bill they had charged me for the oil change and tire rotation. That took another 7 minutes to correct. Will not be bringing my vehicle back for service there. More

Replace window rain visor Missing parts on visit, not able to complete service. Had to take time off to come down during the week to complete. The service personnel where good Missing parts on visit, not able to complete service. Had to take time off to come down during the week to complete. The service personnel where good at handling the situation. More

Hub Cap Over all service was very good however I had a good size black mark on one of my hub caps.Also a oil base all over the hub cap and a small chip . I w Over all service was very good however I had a good size black mark on one of my hub caps.Also a oil base all over the hub cap and a small chip . I was able to get the mark off the hub cap along with the oil. I called and i am bringing the car back today to show the service man the small chip. Thank You Tony Espinola More

Excellent, courteous and friendly We have had nothing but positive experiences with Honda Barn service. They always find a way to fit us in if we have a problem and take care of any o We have had nothing but positive experiences with Honda Barn service. They always find a way to fit us in if we have a problem and take care of any of our concerns and routine maintenance in a very pleasant, efficient and courteous manner. Couldn't find anything bad to say about them. More