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Honda Stratham

Stratham, NH

4.8
3,062 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,062 reviews

November 01, 2015

Purchase of new vechicle. My experience with the Honda Barn was pleasant, & painless. My interaction with the dealer, Mr. Neale was great, He met my needs, & expectations, he More

by gina1491*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Neale
October 30, 2015

Recall visit Brought two cars in for recalls- easy to make an appointment that was accommodating to my schedule. Quick, friendly check-in. General inspection of More

by ABAILEY0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
October 30, 2015

Ethel was an awesome help Honda Barn replaced my side airbags to see if that would stop the intermittent warning light from displaying. Ethel could not have been more helpful i More

by kenb421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
October 29, 2015

First Visit My first time oil change was supposed to be free. I then had to pay $39.95 for a tire rotation when I paid I was also charged an environmental fee. More

by wendycollins123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Arnault, Ethel Brown
Oct 30, 2015 -

Honda Stratham responded

I am so sorry and disappointed that this is a recap of your experience with us. I was unable to find you in our system under wendycollins. Again I apologize. I am also confused. We do offer a free oil and filter change for you at your first visit. I am thinking where you asked for synthetic oil which is not covered that they charged your for the upgrade as it is quite a bit more than we the oil we recommend and use. As for the tire rotation, all of our services are presented, quoted and you the consumer determine if you want the work performed. Under no circumstances would we perform any work that was not authorized. As for the cashier, they are not trained to provide quotes for services as they are not trained on service repairs. Ah the wait, we all hate the wait. Our Service Department is quite busy on a good day, with the airbag recall we are swamped. I apologize for the delay and the experience you had. If you wish to discuss this further please contact me at 772.7300 so I might make things right for you. Linda Murphy

Oct 30, 2015 -

Honda Stratham responded

I would like to know who was only 40% friendly. Our staff is carefully selected for their interpersonal skills. I am very sadden that you were treat with anything but A+ treatment.

October 28, 2015

excellent service Brought my car in for yearly inspection during which an issue was discovered. The staff explained the problem fully, offered me a coupon on the servi More

by SMILINGAL49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
October 28, 2015

Customer Centric!!! Extremely courteous, helpful and professional. It’s been a great experience with Honda Barn and specifically John extending his ever helpful attitude More

by SUMAYA.MISRA2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Singleton
October 27, 2015

Helpful and accomodating The salesman couldn't be more helpful. He took me through the process of my trade in and the buying of my new car, The finance person was just as he More

by CRVHappy
Recommend Dealer
Yes
October 26, 2015

Excellent Service Great service, I did not feel a lot of pressure like I have from other dealerships. John and Chris were both very easy to work with and enjoyable to t More

by amandaleigh_5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clickner, John Singleton
October 26, 2015

Great customer service! When I called to set up my appointment and explained my urgency, Jeff was able to give me an appointment within days. He was able to fulfill all of my More

by AGEARIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
October 24, 2015

Excellent! Everything was done within the time frame given, great service! Excellent Service! Excellent Service! Excellent Service! Excellent Service! Excellent More

by tmurdoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
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