Honda Stratham

Wanted to charge me $230 just to diagnose the problem Dropped the truck off for repair, they wanted to charge me $230 to diagnose two problems and wouldn't put that towards the overall bill. I've never s Dropped the truck off for repair, they wanted to charge me $230 to diagnose two problems and wouldn't put that towards the overall bill. I've never seen a dealership work this way. I asked if they would waive the fee if I decided to have the work done there, they said no. I asked for them to check with the manager on this they said they'd call back and let me know and never did. I had to call to cancel the work. This is the second bad experience I've had here. The last time they wanted $260 to replace a tire sensor, Sears did it for $60. We will never be back, which is too bad since we live in the same town as the dealership. More

Friendly and quality service Chris and everyone I spoke with was very friendly and helpful. Great service. Definitely recommend anyone looking to purchase a Honda or get theirs se Chris and everyone I spoke with was very friendly and helpful. Great service. Definitely recommend anyone looking to purchase a Honda or get theirs serviced visit Honda Barn. More

Exceptional Service through and through. This dealership has and did go over and above to help us make a decision on our new vehicle. I would recommend this dealership over and above the res This dealership has and did go over and above to help us make a decision on our new vehicle. I would recommend this dealership over and above the rest...they are truly exceptional! Burton and of course our salesperson Bill, have earned our business and more importantly our rust for years to come...Thanks Guys! More

Friendly and easy Dealing with John, Burton and Chris made our experience enjoyable. Its our second purchase with Honda Barn and will not be our last. Thank you again Dealing with John, Burton and Chris made our experience enjoyable. Its our second purchase with Honda Barn and will not be our last. Thank you again for the exceptional service More

Always helpful From the parts dept to the service dept, you will not find a more helpful group of people. They will turn themselves inside out in order to service From the parts dept to the service dept, you will not find a more helpful group of people. They will turn themselves inside out in order to service the customer, always with a great attitude and a smile. Very thankful to have this group service my car. More

battery Had to have my battery jumped by AAA on a very cold morning. Later that day I stopped at the Honda dealership without an appointment to have them che Had to have my battery jumped by AAA on a very cold morning. Later that day I stopped at the Honda dealership without an appointment to have them check that battery was ok. I had to wait a short time but they were very accommodating and checked my vechicle. A new battery was needed and put in at no charge where vechicle was under warranty. The people that work at the dealership were very professional and knowledgeable as usual. They are a great group! More

Oil change turned into brake job Though I took my car in for an oil change, it ended up with a brake job . . . not totally surprising with nearly 80k miles on the car. But they handl Though I took my car in for an oil change, it ended up with a brake job . . . not totally surprising with nearly 80k miles on the car. But they handled it excellently, explained what was going on, took the time to do the job right away, and gave me a ride home and back. I couldn't ask for more than that. More

new car purchase Our sales rep John was very easy to work with and was able to answer all our questions. He helped us decide the best car for our needs and worked wit Our sales rep John was very easy to work with and was able to answer all our questions. He helped us decide the best car for our needs and worked with us on our trade in. Very happy with the service he provided. More

Helpful and courteous Everyone we have dealt with at Honda Barn, whether in sales or service, have been very helpful and courteous. Service was done in a timely manner and Everyone we have dealt with at Honda Barn, whether in sales or service, have been very helpful and courteous. Service was done in a timely manner and the intake person was very responsive. More

Excellent service This was a pleasant and easy car buying experience. The salesman was helpful knowledgeable and not pushy. You had plenty of inventory to choose from This was a pleasant and easy car buying experience. The salesman was helpful knowledgeable and not pushy. You had plenty of inventory to choose from. More