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Honda Stratham

Stratham, NH

4.8
3,062 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,062 reviews

November 11, 2015

replace airbag I went there only to get airbag replaced due to recall. They used it as an opportunity to try to sell me lots of things More

by junefabre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Arnault
Nov 17, 2015 -

Honda Stratham responded

June, I am sorry you felt that we were trying to sell you "lots of things". When anyone brings their vehicle into our shop, it is our responsibility to inspect and report our findings. If you had an issue and left here without our notifying you, we would be having a much different exchange. You were advised that your vehicle is out of alignment, which will surely cause premature tire wear, your brakes are approaching replacement levels, a safety issue and your serpentine belt is worn. I can only respond with I am sorry you feel this way, I believe they were doing their job.

Nov 17, 2015 -

Honda Stratham responded

Your rating of that our prices were less than favorable...a two star rating? Is there another repair that you are reporting your opinion on...as I see we did not charge you for the car wash, vacuuming, vehicle inspection in addition to performing the airbag recall.

November 11, 2015

Chris Albano was a huge help and provided excellent service. Chris Albano did a great job finding the perfect car for my needs and spent a lot of time explaining the options and features available, compared to o More

by melissa0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clickner
November 11, 2015

A Stressless Purchase of a New Honda My experience at Honda Barn was outstanding! Unlike many other dealerships, there was no pressure or haggling during the sale. Everything was low ke More

by cbates01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Al Arcifa
November 11, 2015

Excellent Prompt - timely - utmost courtesy - pleasant - fair . The waiting area was pleasant. Thankfully the TV was not blasting so that I could read and More

by bakerbetsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Nov 13, 2015 -

Honda Stratham responded

BakerBetsy, Thank you for taking the time to complete this survey. We genuinely appreciate your kind words.

Nov 18, 2015 -

Honda Stratham responded

Thank you for your nice compliments. We are glad you found us to be easy to deal with and fair. We have some construction going on right now, and when it's done we plan to provide an even more pleasant experience for you and all our service customers.

November 10, 2015

Ed Neale was excellent in sale of the vehicle to me, No bartering or bullying as I had requested when I walked through the door. I asked for a fair price one time quote and I informed I would take it or More

by stan0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Soucy, Jeffrey Arnault, Brendan Daly, Ed Neale
November 09, 2015

Not your typical dealership! Received fantastic service from the moment we arrived. Never felt like a piece of meat, as we did when visiting a competing dealership. Our salesman More

by janetleecooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 09, 2015

Nail in Tire The service department removed a nail from and patched our tire. When we arrived, we were met with a friendly greeting and quickly service. Jeff ev More

by janetleecooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
November 09, 2015

very professional I needed to have air bags replaced (scheduled recall) and a front end alignment...they did all the work and called two hours early to tell me my accor More

by AJCANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
November 08, 2015

Pleasant experience The service given was fast and friendly and Ethel Brown could not have been nicer and very informative as far as answering my questions. Nice to see More

by Honda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
November 07, 2015

Great service As usual dropped the car for routine maintenance and was completed without a hitch. Also required a couple of minor repairs which were taken care of q More

by marks44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
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