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Honda Stratham

Stratham, NH

4.8
3,062 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,062 reviews

November 17, 2015

recall work The help i received fora recall notice was professional and courteous. The woman who helped me was thorough, right on target for wait time, and offer More

by sueannlachance
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Nov 17, 2015 -

Honda Stratham responded

Thanks for the compliment, Sueann. We are glad you found your visit enjoyable. We'll do our best to make your future visits pleasant experiences as well.

November 17, 2015

Regular scheduled maintenance Service Dept. personnel go out of their way to stay ahead of any problem that might be avoided if handled quickly. I appreciate their recommendations More

by SMILINGAL49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Nov 18, 2015 -

Honda Stratham responded

Thanks for your compliment. Sometimes it is difficult to find the time to say "job well done." Our service team is rich in experience with both Honda and customer service, so anticipating what can be done in a preventative manner has become second nature to them. We appreciate that you keep coming back to us. Together we will try to keep all problems small!

November 17, 2015

John Was very helpful in this transaction!! PIPER loved everyone and all the Special treats she got!!!! Very friendly and excellent service... vehicle was very clean and ready when promised.. More

by dorothy.kampersal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Singleton
Nov 18, 2015 -

Honda Stratham responded

Dorothy, Thanks for sharing your experience with us. We all find John to be a helpful guy, too! Good dogs like Piper are always welcome at Honda Barn and we try to keep a good supply of healthy treats on hand for them. We hope you'll stop by and say hello to all of us in the sales department when you come in for service. Be sure to bring Piper along! We thank you again for allowing us the opportunity to earn you business and wish you many, many trouble free miles!

November 16, 2015

Pleasant service experience I had regular maintenance scheduled and Ethel was very courteous and friendly. She made suggestions for my upcoming 30,000 mile service and gave me an More

by JOYCEWEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Nov 17, 2015 -

Honda Stratham responded

Ethel and the rest of our Service Dept staff want to thank you for the great review, Joyce. It is very kind of you to take time out of your day to compliment us. Our whole service team works hard to keep our customers satisfied. We'll do our best to keep you coming back to us for all your service needs.

November 16, 2015

Regular Maintenance When I started my '08 Honda Odyssey the other day, I noticed two lights lit up on my dash...the wrench and the oil light. Since I had an appointment i More

by abackes669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Another salesman named Al back in '08, Ethel Brown
Nov 17, 2015 -

Honda Stratham responded

Anne, Thanks so much for stopping by and for your loyalty as a customer. I'm glad we were able to help you out quickly and conveniently. We appreciate the great review. We promise we'll continue to do our best to maintain your trus!t

November 14, 2015

Excellent help from Jeff I appreciate the timeliness and the loaner. I have needed to make appointments on the weekend. Oil change and transmission flush were reasonably price More

by jfletcherd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Nov 17, 2015 -

Honda Stratham responded

Thanks for taking the time to give us such an excellent review! We try our best to make every service appointment convenient. Sometimes with the services that take a fair amount of time, those loaners can really come in handy to make that a reality. Jeff and the rest of the team send along their regards, and promise that straight talk is definitely part of the plan.

November 14, 2015

Left with the car I wanted the same day I was treated so well. Everyone was friendly, well-trained, and professional. A truly pleasant buying experience. No pressure at all. This economy More

by donna1957epping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2015 -

Honda Stratham responded

Thanks for sharing your buying experience. We try hard to make everyone feel at home and appreciated when they buy at Honda Barn. We are glad Chris found the right car for you and that we found a good financing deal as well. That is an important component in buying a car for most people. Don't forget to come get your first oil change for free! We hope you'll come say "Hi" when you are in for service.

November 14, 2015

My experience at Honda Barn The dealership is under renovations so if you can't take the smell of paint fumes it probably wouldn't work out for you. Jeffrey Arnault was very nic More

by KARENH122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Nov 17, 2015 -

Honda Stratham responded

Hi KarenH122, Thank you for taking the time to review your experience. I am very sorry about the offensive smell in the service department. It is very difficult for our patrons to wait comfortably. I hope in the end you will think it was worth it. Speaking of worth it.....I can appreciate your concern over paying a diagnostics charge. It is our policy that we charge diagnostic time to our customers. If you then elect to have the repairs done we would waive the charge. It is not the perfect policy however we find it to be the fairest treatment of both our customers and technicians. Everyone goes to work each day in an effort to make a living. If you feel this was not inline with your circumstance, please do not hesitate to contact me . Linda Murphy GM 603.772.7300

November 12, 2015

Install new battery Everyone was very nice. My 100 month battery previously purchased at this Honda dealer needed to be replaced. This battery was still under warranty, b More

by joefitz33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
November 12, 2015

Great sales and service with no surprises I purchased my first Honda Accord from Honda Barn in 1990 through Al Arcifa. Al removed all the pressure of the buying process by being professional, More

by JESSNANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Soucy, Al Arcifa
Nov 17, 2015 -

Honda Stratham responded

Thanks for the great review and for all the loyalty through the years, Andy. We do our best to give people good value in Sales, Service and Parts and it's great to know you appreciate us. We certainly appreciate all the customers you've referred our way! We hope we can continue to serve you for AT LEAST another twenty five years.

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