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Honda Stratham

Stratham, NH

Overview
Employees
Reviews
Vehicles
4.9
3,166 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,166 reviews

January 29, 2016

Very Helpful I had a positive experience with 15,000 mile service. Everything was explained clearly. I also had an issue with power adapter and they were able to More

by Karen R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
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Jan 29, 2016 -

Honda Stratham responded

Thanks for your positive review! We try to make regularly scheduled maintenance efficient and seamless. Keeping up on these services is the best way to ensure you will get great value from your Honda in the long run. We're glad you choose Honda Barn to keep your Honda running smooth. Thank you.

January 29, 2016

Service Jeff is excellent. Fast, efficient and friendly. I was in and out within an hour. Answered my questions promptly. Will be back for all of my service n More

by TDERBY85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 30, 2016 -

Honda Stratham responded

Thanks for the excellent review! You did a nice job of summing up what a good service visit is for most customers: Fast, Efficient and Friendly. When it comes right down to it, that's what we're aiming for. We're happy to see we succeeded. Thanks for choosing Honda Barn.

January 29, 2016

recall service. If you are getting warranty or recall service. This is the place to go. But be careful and know your vehicle. For other repairs I would suggest that y More

by RDWAYCHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 30, 2016 -

Honda Stratham responded

Thank you for recommending our service department. We never discourage customers from knowing their vehicle or shopping around. If you have questions as to how pricing is being calculated on any repair or service, please discuss it with any of the service advisors. We want to offer good value for any work we perform. Work at Honda Barn is performed by Honda Certified Technicians, who receive factory training and use state of the art diagnostic equipment as well as Genuine Honda Parts. Though this isn't always the absolute cheapest way to do the job, we believe it offers the best value to our customers in the long run.

January 28, 2016

I have my own oil filter!!! I love dropping my car off to Honda barn and be worry free about getting my service done for my car they are very good people to do business with I re More

by CASILINDO1724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Many thanks to technician Shawn Kuehn for being very atteintativde..., Linda Murphy, Jeffrey Arnault, Brendan Daly
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Jan 28, 2016 -

Honda Stratham responded

Thanks for the nice compliments! From the care you took to mention everybody that helped you, it's obvious your visits brighten our day, and we thank you. It's especially rewarding to see that you took the time to mention your technician, Shawn. If the technicians didn't come in and do their jobs well every day, our advisors couldn't shine the way they do.

January 27, 2016

Honda service Service was good, but very disappointed in the complimentary car wash. Car was not rinsed well at all, had to redo when I got home. Perhaps next tim More

by dec40909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 28, 2016 -

Honda Stratham responded

Thanks for the positive review. We certainly understand your concern with our complimentary car wash. Sometimes with all the salt from the roads in the winter it's difficult to clean a car quickly. We can't be sure all the salt came off until after the car is completely dry. We always aim for perfection, but if you are dissatisfied with the rinse, come back and see any of the service advisors and they can have your vehicle rerinsed. Thanks for your business.

January 27, 2016

Great service We took our 2013 Honda Accord in for a software update d/t a recall. Kevin Delay greeted us & explained what work would be done & approx how long it w More

by GRAMMIE88
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
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Jan 28, 2016 -

Honda Stratham responded

Thanks for the vote of confidence! We do our best to notify our customers of any recall or software updates that should be performed, so their Hondas can perform as well as possible under all circumstances. We're glad you took the time to bring your vehicle in and have this done. Thanks for your kind words. We'll do our best to keep your Accord running smooth.

January 27, 2016

Pleasant My experience was pleasant . The customer service was friendly. The work was completed in a reasonable amount of time and I received a complimentary More

by ddelisle0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 28, 2016 -

Honda Stratham responded

Thanks for the positive review. We understand the concern of your car drying with spots. With all the salt on the road and the cold weather it's a challenge to get the cars dry quickly enough to see if we got all the salt off. We do our best, but sometimes our results are less than perfect. When this happens, bring the vehicle back as soon as you notice it and we can rerinse the vehicle for you. Thanks for letting us know, and thanks for your business.

January 27, 2016

Great Customer Service The shuttle service is great! The shuttle driver is very nice, on time pickup. The service cost estimates were accurate and reasonable. Everyone was More

by tracey.margeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
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Jan 28, 2016 -

Honda Stratham responded

Thanks for the compliments, Tracey! We're very happy we were able to make your visit enjoyable and convenient. We strive to price all our work reasonably and consider an accurate estimate a critical component of our service success. The entire Honda Barn team wishes you Happy Motoring!

January 27, 2016

Recall It was a recall work. It was good no issues worked out good.thank you all set have a great day have a good day More

by TRCWOOD0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
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Jan 28, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review. We're glad you came in for the recall work and that the work was performed well. We try to make all our customers aware of recall work that should be done on their vehicles. It's important to get this work done to make a Honda the best vehicle it can be (which just happens to be the best vehicle on the road).

January 27, 2016

Awesome service, awesome car, at an awesome price I didn't know exactly what I was looking for. I had already been to a few dealers the day before and that day so I was exhausted from shopping. T More

by LUCASPADDOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2016 -

Honda Stratham responded

Thanks for the great review! Tim Raymond is an experienced sales rep. He works very hard to help his customers make the right decisions for them. He also goes the extra mile to make things convenient and relaxing. We are lucky our entire sales team embodies these same traits. We wish you the best of luck with your new vehicle!

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