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Honda Stratham

Stratham, NH

4.9
3,166 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,166 reviews

February 23, 2016

Engine noise From the moment I dropped off my vehicle until I picked it up I received fabulous customer service. Although my vehicle was left at service for a few More

by sclarkbow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown, Brendan Daly
Feb 24, 2016 -

Honda Stratham responded

Thanks for that very nice review! Sometimes we need to keep a vehicle for a while, in order to diagnose and repair it correctly. Our loaner program has been a huge success in making this less stressful on our customers, but the key is still communicating and letting folks know what's going on. We're glad and proud that Brendan and Ethel did such a good job of making the experience a positive one for you. Thanks for choosing Honda Barn!

February 23, 2016

Good But.. Great Service but I guess Honda needs to adress the brake issue on ethe 2014 Pilot. All 4 rotors were warped at 21,000 miles. I am in the car business More

by jeremyhinkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 24, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your visit to our service department. Honda generally does a good job of identifying problems that occur at a higher than normal rate, and addressing them. As a dealership, we just do the best we can for each customer. It's always great to have someone in the car business say we did our job well. We're glad we were able to help you, and thank you for choosing Honda Barn!

February 22, 2016

Service Oil Change/tire rotation Very friendly and knowledgable staff. I came in for oil change and tire rotation/balance for my new vehicle. Had 5800 miles on it. One thing I notic More

by saf3009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 23, 2016 -

Honda Stratham responded

Thanks for taking the time to write a positive review! We're glad we were able to make your visit for an oil change a good experience. Please stop by when you have a minute. Let a service advisor know your windshield washer fluid wasn't filled when you were in. Someone will top it off for you. It'll only take a minute. Thanks for choosing Honda Barn. We appreciate your business.

February 22, 2016

2011 Honda Element Service Went in for the air bag recall, they also replaced my rear brakes & front boots, they gave me a great price and had it done lickedy split. More

by 2011 honda element
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Feb 23, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad you came in to get the safety recall work done. We encourage everybody to get that done as quickly as possible. There is no charge, and we do our best to make it convenient. It's good that we were able to address other concerns in the same visit and get you on your way with your Element in tip-top shape. Thank you for choosing Honda Barn. Happy Motoring!

February 19, 2016

Consistently Great Service Consistently a great Service team to work with, it is easy to work with them as they communicate clearly what is needed and why and there are no surpr More

by RELRAYESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 20, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a wonderful review! Our first priority is doing the job right. Nothing can compensate for poor workmanship. Communicating clearly with our customers comes in a close second, though. Our customers deserve to know what's happening and why, each step of the way. Thanks for your loyalty. We'll strive to continue to earn it!

February 19, 2016

Terrific Service! Ethel Brown provided efficient, informative and friendly customer service ensuring the timely emergency repair of our 1997 Honda Accord. I can't than More

by Alison
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 20, 2016 -

Honda Stratham responded

Thanks for the compliments! Emergency repairs can be the most challenging ones. They are also the best chance to display our commitment to working with customers to get things done quickly and correctly. We're glad you're back on the road and we look forward to working with you in the future. Thanks for choosing Honda Barn!

February 19, 2016

Wonderful! All I needed was an oil change, but I left with that done an updated manual and a freshly washed vehicle. Ethyl was super helpful I and highly recomme More

by bridgemorningstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 20, 2016 -

Honda Stratham responded

Thanks for the nice review! Regular oil changes are the best way to ensure a long engine life, but are hard to appreciate because they're invisible. Leaving with a freshly washed vehicle feels good, especially in winter with all the salt and sand on the roads. We're glad you got such a nice impression from your visit. We'll do our best to maintain that impression. Thanks for choosing Honda Barn!

February 16, 2016

Great service The first oil change was free and they were able to Accomodate me within 48 hours and it took less than an hour. Very friendly customer service More

by blwilliams112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 17, 2016 -

Honda Stratham responded

Thanks for the great review! The first oil change is a chance for us to make sure everything is running smoothly and that our customer has no unanswered questions about the new vehicle. We hope you're enjoying your Honda and that you'll continue to use our service department to care for it. Thanks for choosing Honda Barn!

February 15, 2016

What I wanted and more. Very friendly and knowledgeable people. I told them what my needs and wants were. Let them know what I was comfortable with for my payment and they More

by m.loch83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April, Brendan Daly
Feb 16, 2016 -

Honda Stratham responded

Thanks for the great review! Lesson number one at Honda Barn is "Listen to your customer". That leads to a comfortable environment, where options can be discussed and weighed to help customers make the right decision. We're glad we made you happy. Congratulations on winning an iPad Air in our "Spin to Win" Presidents Day game! We hope you enjoy your new vehicle!

February 15, 2016

No pressure purchase As Honda owners since 1983, we did not need to be sold on a Honda. This was our first purchase at Honda Barn and the staff made the process quite has More

by Dino H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Hajjar, Chris Clickner, Brendan Daly, Makenzi Wendel
Feb 16, 2016 -

Honda Stratham responded

Thanks for the great review! It certainly looks like you met quite a few people in our sales department. We're glad they were all able to reinforce your positive impression of our dealership. Thanks for choosing Honda Barn. We're confident you'll enjoy your new vehicle for years to come. If any questions arise, please don't hesitate to call.

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