Back

Honda Stratham

Stratham, NH

4.8
3,062 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
Contact Dealership

34 Portsmouth Ave

Stratham, NH

03885

Directions

By Type

Showing 3,062 reviews

December 17, 2015

Quick and easy I went in to have an airbag recall taken care of and have my transmission fluid changed. It took them less time than they guessed and the bill for cha More

by Austin21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Dec 18, 2015 -

Honda Stratham responded

Thanks for the nice compliment! We're glad you were pleased with the service you received and it's great to hear you felt our pricing was reasonable. It's important to get those airbags taken care of in a timely fashion. We thank you for choosing Honda Barn and wish you a Wonderful Holiday and Happy New Year!

December 17, 2015

12/15 visit I think your service department is either understaffed or overbooked. It shouldn't take a week to get an appointment for an oil change. Once you fin More

by AHB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Arnault
Dec 17, 2015 -

Honda Stratham responded

I am very sorry that was your experience. I have to agree we are overwhelmed some days. The airbag recall has consumed our entire schedule. As a safety issue, we are not in a position to turn away those vehicles in favor of our preferred clients. Combine that with the construction, and yes its chaotic. Good news, we are weeks away from our new service department which will provide you will drive in service, and the seating...you may nap in these chairs. If you call me I would like to refund you for your oil change in hopes that you give us another chance. I would also like to know who worked on your vehicle. Thank you for your input and again, I am sorry.

December 17, 2015

As Expected I called to make an appointment for an oil change and tire rotation for the following week, and they were able to offer me an appointment for that day More

by cbleavitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Dec 18, 2015 -

Honda Stratham responded

Thanks for taking the time to write this nice review of you recent experience! We try to remain flexible enough in our scheduling so that we can work in an emergency service or two. When no emergency arises, we are able to provide the occasional pleasant surprise. Our whole staff would like to thank you for your business this year. We'd also like to wish you a Happy Holiday Season and a Great New Year!

December 16, 2015

Winter tire change over Just the best HONDA dealer on the planet ! Every aspect of the service visit went off as planned, "the Barn" payed meticulous attention to detail. The More

by steve17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Dec 17, 2015 -

Honda Stratham responded

Wow! That's quite a compliment. We have our work cut out for us, but we'll do the best we can to live up to your lofty praise. Treating a customer's car as is if it's our own is a pretty good place to start. Jeff and the rest of the Service Department would like to thank you for taking the time to write such a nice review and wish you a Happy Holiday and wonderful new year!

December 16, 2015

Great costumer service experience. Everyone performed in a professional manner from easy checking in to service done on the car. The associate informed me in advance of w More

by Cris68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Dec 17, 2015 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your positive experience at Honda Barn. Communicating with a customer exactly what to expect on a service visit is extremely important. We feel our Service Advisors are exceptionally good at this vital component of their jobs. Thanks for your business. We wish you the best of Holiday Seasons and a Happy New Year!

December 15, 2015

Engine oil leak Honda Barn in Stratham took good care of my HRV when I discoverd an engine oil leak. Brought it in and they put it up on the lift right away. Shuit More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Dec 16, 2015 -

Honda Stratham responded

Hello, Sunshine! Thanks for the positive review. Your story proves that even the best vehicles in the world will occasionally develop a problem. When that happens the important thing is to get it fixed quickly and fixed right. We're glad we were able to do this for you, and that our free shuttle service was useful to you as well. We hope the next time we see you is for regular maintenance. Have a wonderful Holiday Season and Happy New Year!

December 15, 2015

Very professional attitude, friendly service My oil change appointment was scheduled easily & quickly, I was greeted cheerfully, the work was completed in the time predicted - just as I'd come t More

by sgwool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Dec 16, 2015 -

Honda Stratham responded

Thanks for taking the time to share your positive experience. Something as seemingly simple as an oil change still needs to be handled professionally, efficiently and cheerfully. We're glad we made this a satisfying experience for you. Until next time, Have a Happy Holiday and New Year!

December 15, 2015

Great service! The Service Staff is always welcoming and very professional. My car needed routine service and the work was completed within the time estimate. Very More

by DIANEDONAHUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Dec 16, 2015 -

Honda Stratham responded

Thanks, Diane! Your kind words are appreciated. We're glad you choose us to maintain your Honda. After our current construction project is done customers like you, who wait for their vehicle, will have an even more comfortable visit. We'll still try to get the work done quickly, though. We'll make the same New Year's resolution for 2016 that we make every year: To give our loyal customers like you reasons to keep coming back. All of us at Honda Barn wish you a Merry Christmas and a Happy New Year!

December 14, 2015

It was so easy!! My husband had bought a car from Honda Barn in 2014. And we enjoyed the staff. The service was excellent.. So when i was in need for a new vehicle w More

by princessyobi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzi Wendel
Dec 14, 2015 -

Honda Stratham responded

Thanks for the great review! I'm sure you'll love the HRV. It's a very nice blend of sporty and compact design, economy and versatility. If we have another winter like last year, the AWD will come in handy. That's for sure. Honda has come out with a bunch of great new vehicles lately. All the great choices Honda offers helps us keep our loyal customers like you coming back year after year. Just as important as our product, is our staff. You appreciated Makenzi's professionalism and knowledge. It's hard to believe she has been working with us for less than a year! She's a natural at listening to customers carefully, then helping them find the right vehicle. We wish you many great miles in your HRV and hope you'll stop in to say hello to our sales staff when you are in for service. In the meantime, we wish you a Happy Holiday Season and a fantastic 2016!

December 13, 2015

timing belt More expensive than other options, but worth it because I can always trust their work. They get the job done quickly and do it right. More

by MRTHOM73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Dec 13, 2015 -

Honda Stratham responded

Thanks for the positive review! We appreciate the trust you have placed in our work. You are absolutely correct when you point out that the lowest price isn't always the best value. Our goal is to give our customers superior value at a great price and we appreciate their input in helping us reach that goal. Our entire staff wishes you a Great Holiday season and a Happy New Year!

...
276
...