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Honda Stratham

Stratham, NH

4.9
3,167 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,167 reviews

March 14, 2016

Top Notch The service team was able to fit me in on short notice and it was appreciated. I like working with Jeff and the rest of the Service team. Jeff took More

by cb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 14, 2016 -

Honda Stratham responded

Thanks for the nice review! Part of adding value for customers in our service department is giving them the right information at the right time, so they can make the best decisions concerning the maintenance of their vehicles. We want our customers to do everything necessary to keep their cars running dependably and safely, but we try to help them not spend money unnecessarily. Thanks for your loyalty. We hope we can continue to earn your business for many years to come!

March 11, 2016

excellent I always receive great service at the Honda Barn. Staff is always friendly. I like that they go over the bill and inform me of everything they have More

by EE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 12, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your visit to our service department. The most important part of a service visit is the work being done right, in a timely manner. We also take pride in communicating effectively with our customers, so they know what they are paying for, and why. It's very important that our customers see good value in their visits. Thanks for your loyalty to our service department. We'll do our best to keep earning it!

March 10, 2016

90K mile service A very pleasant experience, all work was explained thoroughly and completed on time. Service Manager was very personable and attentive. They also wa More

by Honda Pilot Owner
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 11, 2016 -

Honda Stratham responded

Thanks for the nice review! We're glad all the work was completed to your satisfaction and that your Pilot is going strong at 90,000 miles. Regularly scheduled maintenance goes a long way toward getting the most value from your vehicle. We thank you for choosing Honda Barn and hope we can service your Pilot for many miles to come.

March 10, 2016

Not your average car salesman Bill is all about building relationships. He is going to show you what you want- NOT the "car of the day" It's refreshing to know the clients n More

by Fman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2016 -

Honda Stratham responded

Thanks for taking the time to write a great review of your experience at Honda Barn. Your assessment of Bill's outlook is absolutely correct. He does everything in his power to integrate Honda Barn into the communities we serve, and his association with BNI is a great example of that. We are very fortunate to have him as part of our team. Thanks for choosing Honda Barn. We hope you're happy with your new vehicle for many miles to come and that you'll visit us in service when it's time for maintenance.

March 10, 2016

excellent Great service. I drive FOUR hours for this service so what does that tell you? There are two dealerships much closer. It simply "ain't broken". More

by bula
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Mar 11, 2016 -

Honda Stratham responded

Thanks for the great review and for your loyalty! When you drive that far to bring us your car for service, we absolutely owe you our best effort to make your visit pleasant. We're glad we delivered. We do our best to deliver the same service to those who drive only four minutes to see us. It's a good habit to get into. I'm sure Brendan will mention your suggestion to our Service Manager. Thanks for choosing Honda Barn. We are grateful.

March 10, 2016

Good service Service to my car was very good and also the people were helpful. They explained thing thoroughly to me and the wait wasn't too long. More

by mysteryspirit7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Mar 11, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad we made your visit to our service department a pleasant one. The points you mention really sum up the essence of good service and what we strive to achieve. The work was completed correctly and promptly, and your interactions with our staff were pleasant and satisfying. We promise that we'll do our best to deliver this experience every time you visit. Thanks for choosing Honda Barn.

March 09, 2016

Professional, efficient, and friendly Jeff is always upbeat and welcoming! He lets me know what to expect from my service visit, makes sure to ask if I have any questions or concerns, and More

by MMCKINNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 09, 2016 -

Honda Stratham responded

Thanks for the compliments! It's great to hear that you've come to expect great service from us, and we've been able to deliver it. Our service advisors are a great asset to our dealership. Their combination of technical expertise and strong communication skills helps customers make the right decisions in maintaining their vehicles. Thanks for choosing Honda Barn. We'll do our best to keep your expectations high!

March 08, 2016

airbag recall I would give honda a 5 star if the prices for service were more reasonable. Ethel was very knowledgable and explained the issues with my car in a clea More

by KRISTENM1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethel Brown
Mar 08, 2016 -

Honda Stratham responded

Thanks for the nice review! We're glad we did our job well, in a positive and helpful way. Our technicians are Honda Certified and use the latest Honda diagnostic equipment. They use only high quality parts. This is not always the cheapest way possible to do a repair or maintenance job, but we believe we offer excellent value to our customers. If you have questions about the cost of a service, please feel free to speak to our service manager about it. We want every customer to feel we treated them well and gave them a good value.

March 07, 2016

Honda Barn was the best car buying experience We recently leased a Honda Pilot from the Honda Barn. The process was smooth and a great experience. From management to the sales staff, everyone trea More

by murph215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Murphy, Bob Hajjar
Mar 08, 2016 -

Honda Stratham responded

Thanks for the great review! Getting a new vehicle is a very big deal for most families. It should be a positive and fun experience. We're glad we helped make it one for you. We promise we'll do our best to keep earning your loyalty. Good luck with your new Pilot!

March 06, 2016

Great job! I took car in for annual inspection and encountered excellent service, a friendly atmosphere, comfortable seating in the waiting area, and would recom More

by Bill Trently
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Mar 07, 2016 -

Honda Stratham responded

Thanks for the nice compliments! One of the goals of our recent renovation was to make our service waiting area more comfortable, relaxing and useful. There are areas where adults can get some work done and areas where children can play. Everything is bright and fresh. We're glad you noticed! Of course, none of that matters unless we do our job well, in a friendly and helpful manner. Thanks for choosing Honda Barn. We look forward to serving you in the future.

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