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Honda Stratham

Stratham, NH

4.9
3,167 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,167 reviews

March 21, 2016

Thumbs-Up Service The Honda Barn Service Team was amazing. I thought they were very friendly, accommodating and informative on the phone but when I walked in the door…. More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Mar 22, 2016 -

Honda Stratham responded

Thanks for the compliments, Diane! We're glad we made such a good impression. Ethel is a hard worker with a friendly and helpful disposition. That's a tough combination to beat. It's not surprising that you witnessed her treating each customer the same way. Thanks for coming in. We hope you'll make Honda Barn your regular stop for service!

March 19, 2016

It was late and the complimentary car wash was barely a rag The work was completed 45 minutes after the time estimate the reason given was that the washer was backed up but then the car was not even washed it w More

by ROLLSREUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethel Brown
Mar 21, 2016 -

Honda Stratham responded

Dear Rollsreuss, My sincere apologies. Time is a very precious commodity to us all and I am very sorry your work was not completed as expected. I am further concerned about your car being "wiped down". We strive to thoroughly wash each vehicle. Our process doesn't include anything that would allow the car to appear that way. I would appreciate hearing directly from you so that we might find a resolution to your dissatisfaction. Linda Murphy General Manager

March 18, 2016

Friendly and efficient Ethel was excellent. She managed my service recall and loaner car with efficiency and professionalism. She was prompt, friendly, and willing to accomm More

by KPOINTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Mar 18, 2016 -

Honda Stratham responded

Thanks for the nice review! Nobody likes having to bring their vehicle in for a manufacturer's recall, but it is vitally important to get all recalls done. As a result, we try to make it as convenient and pleasant an experience as possible for our customers. Ethel does a great job of this. We're very lucky to have her on our team! Thanks for getting your recall done and for choosing Honda Barn.

March 18, 2016

CRV serbice I feel confident when I have my vehicles serviced at Honda barn. They do a god job across many areas: routine service, recalls, or emergencies. More

by kykomix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Mar 19, 2016 -

Honda Stratham responded

Thanks for the nice compliments! People depend on us to get the routine maintenance and recalls done correctly and in a timely manner. Those are important. The real test comes in an emergency, though. That's when we have to be flexible and willing to make an extra effort to help our loyal customers out. It's good to hear we've served you well in all of these different circumstances. Thanks for your loyalty. We'll continue to strive to earn your trust at each visit!

March 16, 2016

the repair shop is very knowledgable and effecient. any time I go somewhere to have my accord fixed, I have to bite my nails because of the add-ons they tell me my car needs and later find out it didn't More

by asilvano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, John Singleton
Mar 17, 2016 -

Honda Stratham responded

Thanks for your great review! We're glad we've been able to help you in both the service and sales departments of our dealership. Our staff treats our customers fairly and honestly, giving them good value for their dollar. Loyal customers like you make that a policy that works. Thanks for choosing Honda Barn!

March 16, 2016

Quick, clean, very nice Replaced a failed regulator for the driver's side window. Work was done more quickly than quoted. Car was returned cleaned. Very friendly, comforta More

by Bill Pope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Mar 17, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your visit. It's certainly a pleasant surprise when your car is ready early, and comes back to you clean. We like to give our customers as many pleasant surprises as we can. We're glad you liked our new service waiting area. We went through months of construction to improve our dealership and we're very proud of the end result. Thanks for choosing Honda Barn. We hope to continue to earn your business for many years to come.

March 16, 2016

Great service and people I took my car in for an oil change and tire rotation. Service was quick and efficient and my car was washed. They are courteous and helpful. We have b More

by COOLJANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, John Singleton
Mar 17, 2016 -

Honda Stratham responded

Thanks for your great review! We try to please every customer, but it's especially nice to hear that such a loyal customer was pleased with a service visit. There is no greater compliment than a customer who comes back time after time to do business with us. We'll do our best to continue to earn your trust and loyalty for years to come. Thanks for choosing Honda Barn!

March 15, 2016

Great experience! `Ethel is a great service representative, especially for female customers. She gave me a time estimate and held to it. She also did not try to sell m More

by DLFLAGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Mar 15, 2016 -

Honda Stratham responded

Thanks for the great review! Ethel does a great job for us and we are very lucky to have her on our team. It is important that we keep our promises and act with honesty and integrity when communicating with our customers. Ethel and every member of our service team is committed to this ideal. We appreciate you choosing Honda Barn and hope to serve you for a long time to come!

March 15, 2016

Fast and easy We arrived at Honda Barn with a pretty good idea as to what we wanted and how much we were willing and expecting to spend. A decent offer was made ver More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hajjar, Dave April, Chris Clickner
Mar 15, 2016 -

Honda Stratham responded

Thanks for the great review. It sounds like getting to "sleep on it" led to a dream scenario! We never want to crowd or pressure our customers when they're making their decisions. A car or truck is a big purchase. It shouldn't be rushed. Once the decision is made though, customers are usually anxious to finalize the transaction and drive their new vehicle as soon as possible. Our experienced team knows how to get the details worked out so our customers are back on the road quickly. Thanks for choosing Honda Barn. We hope you'll service your new vehicle with us. We're confident you'll find our service Department as professional and friendly as our Sales team.

March 15, 2016

Top notch! Bill Bradley was a fantastic salesman and Chris Clickner in Finance made the transaction seamless. The Team is truly professional. They put me in my More

by Melani
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Clickner
Mar 16, 2016 -

Honda Stratham responded

Thanks for the great review! We are grateful to have an experienced sales staff that knows how to make the process of buying a new car comfortable and easy. Years ago Honda's motto was"We Make It Simple". We do our best to keep that concept alive and well today. We hope you enjoy your new Accord. It's a beautiful vehicle. Even though we work with them every day, we still marvel at the Accord's combination of style, ride, performance and economy. We hope you enjoy it for many miles to come. Thanks for choosing Honda Barn!

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