Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Honda Stratham

Stratham, NH

Overview
Employees
Reviews
Vehicles
4.8
3,083 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
Contact Dealership
View Awards

34 Portsmouth Ave

Stratham, NH

03885

Directions

By Type

Showing 3,083 reviews

January 15, 2016

Quick fix i was able to get the rubber edge of my windshield wiper replaced quickly on a very busy service day during my lunch hour. I appreciated this very mu More

by MARILYN.CHEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Jan 15, 2016 -

Honda Stratham responded

Marilyn, thank you for taking the time to write such a nice review of your experience in our service department. We're glad we were able to fit the work into your lunch hour. Aside from the obvious concern of being able to see clearly, it doesn't take much time for a windshield wiper to put a nasty scratch in a windshield when the rubber is missing. Then it becomes a permanent problem. We hope you have a great weekend and we'll see you on Monday!

January 15, 2016

Automactic car starter installation Always friendly and helpful. Service representative went the extra distance to make sure I was all situated and had everything I needed when leaving m More

by bobandelainep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzi Wendel, Kevin Delay
Report | Print
Jan 16, 2016 -

Honda Stratham responded

Thanks for the compliments! It looks like you've recently dealt with Makenzi in the Sales Department and Kevin in the Service Department. It's good to see that you found both to be helpful and friendly. That's our goal across the entire dealership. We're grateful you've chosen Honda Barn and we'll continue to do our best for you in the future.

January 15, 2016

Great Our Honda Accord looked brand new when we picked it up after our first oil change and tire rotation! A very nice experience... Karen LePage... More

by LEPAGEK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 16, 2016 -

Honda Stratham responded

Thanks for the nice review! We hope you're enjoying your new Accord. Many of our customers end up keeping their Accords for over 200,000 miles or even 300,000 miles. Part of keeping them running well and looking good for that long is starting off on the right foot, with regular oil changes and car washes. You schedule the oil changes and we'll take it from there! Thanks again, and Happy Motoring!

January 15, 2016

Excellent Customer Service The employees who assisted me were all very courteous and knowledgeable and were sure to explain what had been performed as well as some upcoming serv More

by CChristo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown, Brendan Daly
Report | Print
Jan 16, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review! We find that communicating well with our customers is just about as important as doing the job right. We're glad we got you on your way with all the information you need, quickly and happy with your visit. We hope to earn your confidence for many years to come!

January 14, 2016

Friendly and efficient This was my first visit to the service department with my Honda. The staff was very friendly and helpful with getting me back on the road. More

by valeriem5711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Report | Print
Jan 15, 2016 -

Honda Stratham responded

Valerie, we'd like to thank you for taking the time to write a nice review of your first visit to our service department. We hope you choose to make Honda Barn a regular service stop for your vehicle. We promise we'll do our best to keep it running smoothly make your services as convenient as possible. Thanks for choosing Honda Barn and happy motoring!

January 13, 2016

Wonderful Visit I recently had my first service visit at Honda Barn and was extremely satisfied with the experience. The staff were very helpful and professional and More

by LAURAGOLDEN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 14, 2016 -

Honda Stratham responded

Thanks for the compliment! It's said that you only get one chance to make a good first impression. We're glad we took advantage of our chance. We hope this means that you'll choose Honda Barn to take care of your vehicle in the future. We appreciate your business. Everybody at Honda Barn wishes you a Happy 2016!

January 13, 2016

Wanted to charge me $230 just to diagnose the problem Dropped the truck off for repair, they wanted to charge me $230 to diagnose two problems and wouldn't put that towards the overall bill. I've never s More

by FSULLIVAN0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethel Brown
Report | Print
Jan 26, 2016 -

Honda Stratham responded

Fsullivano, I sorry for the confusion. I spoke with Mark our Service Manager who said he made every attempt to explain this to you. You brought the truck in for two issues. One being an electrical problem and the other being a leak. These are both very difficult to diagnose and sometimes very cheap to repair There are so many ways water can leak into a vehicle and run down channels within the car only to appear at the other end of the vehicle. This can be very time consuming. I think Mark was being more than fair to commit to charging you an hours time. Often times they can run into many hours. The same applies to the electrical issue. It can takes hours to chase an electrical problem. I am sorry that you believe we should work for free despite the major investment we have made into training and equipment combined with my obligation to provide my employees with a living. I am certain you do not go to work for free.

Jan 26, 2016 -

Honda Stratham responded

Fsullivano, I sorry for the confusion. I spoke with Mark our Service Manager who said he made every attempt to explain this to you. You brought the truck in for two issues. One being an electrical problem and the other being a leak. These are both very difficult to diagnose and sometimes very cheap to repair There are so many ways water can leak into a vehicle and run down channels within the car only to appear at the other end of the vehicle. This can be very time consuming. I think Mark was being more than fair to commit to charging you an hours time. Often times they can run into many hours. The same applies to the electrical issue. It can takes hours to chase an electrical problem. I am sorry that you believe we should work for free despite the major investment we have made into training and equipment combined with my obligation to provide my employees with a living. I am certain you do not go to work for free.

Jan 26, 2016 -

Honda Stratham responded

Fsullivano, I sorry for the confusion. I spoke with Mark our Service Manager who said he made every attempt to explain this to you. You brought the truck in for two issues. One being an electrical problem and the other being a leak. These are both very difficult to diagnose and sometimes very cheap to repair There are so many ways water can leak into a vehicle and run down channels within the car only to appear at the other end of the vehicle. This can be very time consuming. I think Mark was being more than fair to commit to charging you an hours time. Often times they can run into many hours. The same applies to the electrical issue. It can takes hours to chase an electrical problem. I am sorry that you believe we should work for free despite the major investment we have made into training and equipment combined with my obligation to provide my employees with a living. I am certain you do not go to work for free.

Jan 26, 2016 -

Honda Stratham responded

Fsullivano, I sorry for the confusion. I spoke with Mark our Service Manager who said he made every attempt to explain this to you. You brought the truck in for two issues. One being an electrical problem and the other being a leak. These are both very difficult to diagnose and sometimes very cheap to repair There are so many ways water can leak into a vehicle and run down channels within the car only to appear at the other end of the vehicle. This can be very time consuming. I think Mark was being more than fair to commit to charging you an hours time. Often times they can run into many hours. The same applies to the electrical issue. It can takes hours to chase an electrical problem. I am sorry that you believe we should work for free despite the major investment we have made into training and equipment combined with my obligation to provide my employees with a living. I am certain you do not go to work for free.

January 12, 2016

Friendly and quality service Chris and everyone I spoke with was very friendly and helpful. Great service. Definitely recommend anyone looking to purchase a Honda or get theirs se More

by ralphgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clickner
Report | Print
Jan 13, 2016 -

Honda Stratham responded

Thanks for your endorsement! We're glad you found a pre-owned vehicle that suits your needs, and even more glad that everyone involved in your purchase was helpful and friendly. Best of luck with your new vehicle! We'll see you when you are in for routine service. Stop by the sales department and say hello.

January 12, 2016

Exceptional Service through and through. This dealership has and did go over and above to help us make a decision on our new vehicle. I would recommend this dealership over and above the res More

by ajciminera63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
Other Employees : Bob Hajjar, Chris Clickner
Report | Print
Jan 13, 2016 -

Honda Stratham responded

Thank you for this nice review. Bill Bradley is surely an exceptional sales consultant. We are glad to see that Burton, Bob and Chris also did a good enough job for you to want to single them out. We hope that you'll choose our service department to care for your new vehicle. We're confident you'll find them equally exceptional. Everybody at Honda Barn would like to thank you for doing business with us! We wish you the very best with your new vehicle.

January 12, 2016

Friendly and easy Dealing with John, Burton and Chris made our experience enjoyable. Its our second purchase with Honda Barn and will not be our last. Thank you again More

by mark_lechner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clickner, John Singleton
Report | Print
Jan 13, 2016 -

Honda Stratham responded

Thanks for taking the time to compliment our sales team. It's great to hear from customers who have bought more than one vehicle from Honda Barn, and who intend to do more business with us in the future. This displays the consistency of effort that we aspire to achieve. Thanks for your loyalty. We all wish you nothing but the best in 2016 and beyond!

1
...
272
273
274
...
309