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Honda Stratham

Stratham, NH

Overview
Employees
Reviews
Vehicles
4.8
3,164 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,164 reviews

April 08, 2016

super service!!! Ethel in the service dept. was. SUPER!!! Very accommodating ! Super personality!! Traveling & did not have an appointment She worked me in fo More

by dorothy.kampersal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
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Apr 09, 2016 -

Honda Stratham responded

Thanks for the great review! We agree. Ethel is a pleasure to work with! It's not always possible to squeeze a service into the schedule, but Ethel, and the rest of the service team, do their best to make it happen when they can. We're glad we were able to make it work for you. Thanks for choosing Honda Barn! We'll do our best to keep you smiling.

April 07, 2016

Service They did a great job servicing my Honda odessey. Ethel was very kind and did not pressure me into fixing anything more than we asked. I appreciate tha More

by stina2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
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Apr 08, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your experience in our Service Department. We inspect each vehicle that comes into our dealership and let our customers know what we find, so they can make informed decisions about the maintenance of the vehicle. We are careful however, to remember that nobody wants to be hurried to do work they may not have anticipated. We thank you for choosing Honda Barn and hope we can continue helping you keep your Odyssey running well, for as long as you own it.

April 06, 2016

Goldie Locks The Honda HR-V is not too big and not too small but just right. The trunk has lots of room for my golf clubs. The passenger seat is high enough for More

by rrbeam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cicchetto, Sheila Haas
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Apr 07, 2016 -

Honda Stratham responded

Thanks for the great review, Becky! That's a nice rundown of some of the HRV features that make it a hit with many of our customers. Thanks for the compliments on our sales process, as well. We're lucky to have great sales people like Mike. We're glad to hear you were pleased by the way you were treated by both Mike and Sheila, our Business Manager. We hope you enjoy your new HRV, and that our Service Department can help you maintain it. We all wish you a great spring and summer, full of great golf rounds!

April 06, 2016

efficient and honest I feel confident that I will be happy with this CR-V. I found the experience to be honest and the staff to be trustworthy. I am happy I chose a preown More

by idawye
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Haas
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Apr 07, 2016 -

Honda Stratham responded

Thanks for your vote of confidence! We are confident you'll be happy with your CRV, too. We're very proud of the way we prepare our Pre-owned vehicles for sale. We don't skimp or cut corners. We do our best to ensure they will provide many miles, and years, of dependable service. Thanks for choosing Honda Barn! We wish you the best with your new vehicle. If any questions arise, please don't hesitate to call.

April 05, 2016

Best dealership experience Honda barn is great. Just purchased my car here. Could not be happier!!! Had my first service experience.... Same great concern for my satisfaction. More

by Mrfeemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Murphy, Kevin Delay, Christina Kallelis, Sheila Haas
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Apr 05, 2016 -

Honda Stratham responded

Thanks for that great review! We're glad you were happy with your experiences in both our sales and service departments. Our goal is to make every customer feel they were treated like family at our dealership. Thanks for choosing Honda Barn. We appreciate your business. We hope you enjoy your new car for many, many happy miles!

April 04, 2016

oil change Good service. Jeffrey was great; kept me up to date on the progress of my car. However, the technicians checked off that my interior lights were in wo More

by ELIZABETH.E.BROWN
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
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Apr 05, 2016 -

Honda Stratham responded

Thanks for taking the time to tell us about your experiences in our service department. We're glad you were generally pleased with your visit. We apologize for the issues you raise with the interior lights and headlights. We count on customers to let us know when this happens, so that we can focus our attention on areas where we have fallen short. Thanks for choosing Honda Barn. We appreciate your business and we'll do our best to keep your future visits free of any issues.

April 04, 2016

good service dept their advise and response was excellent . the staff keeps you continually informed and the wait time is good. would definitely return for service ass More

by finertygary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, John Singleton
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Apr 05, 2016 -

Honda Stratham responded

Thanks for the great review! You summed up a good service visit very succinctly. What most people are looking for is work done correctly and quickly, while being kept informed during the process. We're glad we were able to provide that for you. Thanks for choosing Honda Barn. We hope to continue to be the dealership you turn to for your automotive needs, for many years to come.

April 01, 2016

I was treated with respect and honesty. I went back to this Honda dealership even though l live out of state. My previous experience was excellent and my recent visit resulted in just what l More

by pmcomet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Neale, Christina Kallelis, Sheila Haas
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Apr 02, 2016 -

Honda Stratham responded

Thanks for the great review! We're grateful you were willing to travel out of state to do business with us. Eddie Neale has been with Honda Barn for almost 15 years and has developed a loyal clientele of his own, due to his integrity and warm personality. Though we've known Sheila and Christina a shorter time, it's obvious they possess the same qualities. Thanks for choosing Honda Barn. We wish you many, many enjoyable miles in your new Honda!

March 30, 2016

oil change and inspection...........check some scratches I was very pleased with the service at Honda as usual........they took time to hear my concerns about scratches ,etc and did their best to make them l More

by rainbowave3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
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Mar 31, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review! We're glad you were pleased with the service you received, particularly concerning the scratches you asked us to check out. Our detailing and reconditioning department does a great job preparing the vehicles we offer for sale, and sometimes their expertise can be put to use in helping a customer with a cosmetic problem on their vehicle. It's not magic, of course, but it can help. Thanks for choosing Honda Barn. We hope we to continue to be your choice for Honda service for many years to come.

March 30, 2016

repair tire leak I had a slow leak in a tire, it turned out tire pressure sensor. It was hard to find and an expense item to replace, but Federally mandated. I espe More

by JCOSKERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Mar 31, 2016 -

Honda Stratham responded

Thanks for your positive review of you experience in our service department. Tire pressure monitors can be an inconvenience, but are federally mandated because they can keep a driver from continuing to drive on a tire with dangerously low tire pressure. On balance, they have a positive effect on vehicles being sold today. Our multi-point inspection is part of our commitment to open and full communication with our customers. The more you know about the condition of your vehicle, the better you can plan its maintenance. Thanks for choosing Honda Barn. We appreciate your business!

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