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Honda Stratham

Stratham, NH

4.8
3,164 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,164 reviews

April 15, 2016

Consistently great quality work and service. Every 5,000 miles, I get my oil changed at Honda Barn. Sometimes that's all that needed and other times, they find other needed maintenance or sugges More

by JESSNANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Soucy
Apr 16, 2016 -

Honda Stratham responded

Thanks for the great review! In our service department, we see many vehicles with 250,000 or even 300,000 miles on the odometer. We find that a great percentage of those belong to people who have consistently done the regular maintenance a vehicle requires. Those 5,000 mile oil changes tend to pay dividends. It's easy to give our loyal customers individual attention. Over the years we get to know them, and any special requirements they may have.

Apr 16, 2016 -

Honda Stratham responded

"Thanks for the great review! In our service department, we see many vehicles with 250,000 or even 300,000 miles on the odometer. We find that a great percentage of those belong to people who have consistently done the regular maintenance a vehicle requires. Those 5,000 mile oil changes tend to pay dividends. It's easy to give our loyal customers individual attention. Over the years we get to know them, and any special requirements they may have. Thanks for your loyalty. We appreciate your business!

April 13, 2016

Purchase Everyone was very helpful and responsive. Largely I chose the dealership for the location but the experience was very successful. We also had a good More

by mmccluskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Singleton
Apr 14, 2016 -

Honda Stratham responded

Thank you for taking the time to write a nice review! It's certainly good to be able to use a local dealership. It makes everything more convenient, whether buying, maintaining or repairing a vehicle. We do our best to foster an atmosphere in which our local customers are confident they are being treated fairly, while those from further away feel we are worth the drive! Thanks for choosing Honda Barn, for both sales and service. We appreciate your business.

April 12, 2016

oil change, alignment, fluids replacement Jeff, the Service Manager was courteous and explained why I needed to have the service work I had. I would recommend Honda Barn for service. More

by gtcaz2nh
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 12, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your recent service visit. We do our best to make sure our customers understand the service we are performing on their car, and why. Thanks for choosing Honda Barn. We appreciate your business, and hope we will have the opportunity to help you maintain your vehicle for many years to come.

April 12, 2016

New Car Good Morning, After 10 years with my Honda Pilot it was time to get a new car.. Our salesman Peter was very helpful and nice.. We ended up buying a More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Haas
Apr 13, 2016 -

Honda Stratham responded

Thanks for the great review! Peter is a new team member at Honda Barn, and is off to a great start. We're certainly very happy to hear you were pleased with your experience in our Sales Department. Honda did a masterful job on the 2016 Civic redesign. We're confident you'll love your new vehicle, and that it will serve you well. Thanks for choosing Honda Barn! Stop in and say hello to the sales team, when you're in for your free first oil change.

April 12, 2016

Lease experience My salesperson Ed was polite and efficient making the whole leasing experience seamless. Bob was very wiling to make this lease workable for me and m More

by GAELMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hajjar, Ed Neale, Sheila Haas
Apr 13, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad we were able to make your leasing experience comfortable and efficient. We listen carefully when our customers tell us the budget they have set for a vehicle, then do our best to find the right vehicle and finance options to fit their budgets. Bob and Ed both have a great deal of experience at their jobs, allowing them to move quickly toward finding a good fit for our customers. Thanks for choosing Honda Barn. We hope you enjoy your new car. Don't forget that your first oil change is free!

April 12, 2016

One item is still not functioning. There is still one item not working that I brought my Accord in for. The light on the shifter for the transmission is still not working so I still can More

by two2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 13, 2016 -

Honda Stratham responded

Thanks for the positive review. We're sorry to hear that the shifter light isn't working. Please call as soon as it's convenient, so we can set an appointment, and get everything working correctly for you. Thanks for choosing Honda Barn. We appreciate your business.

April 12, 2016

Excellent service The Honda Barn provided excellent service from the initial phone call trough the vehicle maintenance process. The scheduling was accommodating, the s More

by Exedon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 13, 2016 -

Honda Stratham responded

Thanks for taking the time to write this great review! It sounds like the process was handled well from start to finish. That's our goal every time. We appreciate your business, and thank you for choosing Honda Barn. We hope we continue to have the opportunity to service your vehicles for years to come.

April 11, 2016

Pleasant buying experience Bill is very professional. I knew what car I was interested in but not sure which model. Bill took the time to figure out what was important to me t More

by Donna
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Haas
Apr 11, 2016 -

Honda Stratham responded

Thanks for the great review, Donna! We take pride in taking the time to help our customers figure out what is the right vehicle for them, and then giving them the space they need in order to make a decision with which they are comfortable. We are very lucky to have sales representatives like Bill, who take that responsibility seriously. Good luck with your new vehicle! We're confident it will serve you well

April 11, 2016

Easy! The staff at Honda barn were friendly and easy to deal with. The overall process was excellent and the salesperson listen to what we wanted and how w More

by parland02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris , John Singleton, Sheila Haas
Apr 11, 2016 -

Honda Stratham responded

Thanks for the great review, and especially for recommending Honda Barn to your friends! We don't spend a huge amount on advertising to constantly bring in new customers. Instead, we depend on repeat and referral business, from satisfied customers like you. We feel it is a better, and more comfortable, way to do business for our customers, and for our staff. We hope you enjoy your new Honda. If we can help you in any way, please don't hesitate to call!

April 08, 2016

30,000 Mile Service I took my 2014 CR-V in for a simple oil change, when the service representative reminded me that it was due for the 30,000 mile service. While they w More

by ROB WILLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 09, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your visit to our Service Department. These days we see a many Hondas in for service with 250,000 or even 300,000 miles on the odometer. More often than not, they belong to customers who have kept up on their regular maintenance faithfully. As a result, we're committed to letting our customers know what service is appropriate, when they visit. It's good to hear you appreciated the reminder you were given by Jeff. Thanks for choosing Honda Barn. We appreciate your business!

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