Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Honda Stratham

Stratham, NH

Overview
Employees
Reviews
Vehicles
4.8
3,164 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
Contact Dealership
View Awards

34 Portsmouth Ave

Stratham, NH

03885

Directions

By Type

Showing 3,164 reviews

April 21, 2016

All but the color We ordered an Accord touring car model in the Basque Red color. At the time of purchase, we were then told that no such cars existed in the area. As More

by JADUNN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2016 -

Honda Stratham responded

Thanks for your positive review. We're sorry we were unable to locate the Touring Accord in your first choice of color. It is sometimes difficult to immediately determine exactly which cars may be available in certain colors. This is particularly true of a limited production vehicle, such as the Touring model Accord. We assure you every effort is made to procure the first color choice for our customers. It is our responsibility to communicate to our customers when a color may be difficult to find, and to find out whether a second color choice will be acceptable. We're confident you'll enjoy new Accord. The Touring model is beautiful. Thank you for choosing Honda Barn.

April 20, 2016

Excellent customer service! David was very helpful and patience with me! Definitely appreciate his attention to detail! I love my new 2016 CRV and Honda Barn so much! More

by dahlianardone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April, Sheila Haas
Report | Print
Apr 21, 2016 -

Honda Stratham responded

Thanks for the great review! Dave, like many of our sales representatives, has a lot of Honda sales experience. Because he knows his job so well, he is able to focus on his customer's needs. We try to foster an environment throughout our dealership, where people can feel comfortable when buying or maintaining their vehicles. We're sure you'll love your new CRV. It's a great ride! We hope you'll choose our service department, to help keep it running well, for years to come.

April 19, 2016

great Service was good done on time and car was ready when I was told it would be. Tech was a big help about the fuses too. helping me to understand what f More

by cpo343010
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethel Brown
Report | Print
Apr 20, 2016 -

Honda Stratham responded

Thanks for the great review! Our top priority is to get the work done correctly, on time and at the price quoted. We all feel great though, when we can go beyond that, and help someone learn something about their vehicle. We're glad to hear you had a great experience in our service department. Thanks for choosing Honda Barn. We appreciate your business.

April 19, 2016

Quick, efficient, and helpful Told me what needed to be fixed and what could wait, but needed to be done in the near future. He didn't try and push me to get things fixed that coul More

by jlesage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Report | Print
Apr 20, 2016 -

Honda Stratham responded

Thanks for the great review! We are committed to keeping our customers informed about their vehicles, and the maintenance or repairs they might want to address. We are respectful of the fact though, that these are their decisions. We give our customers the facts as we see them, then give them the space to make their choices. We thank you for making Honda Barn one of those choices. Until your next visit, our entire staff wishes you happy travels!

April 19, 2016

Consistently great service The service department here is always accommodating. Booking by email is convenient too. I've been going here for years and appreciate the friendl More

by BusyMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Apr 20, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your experiences at Honda Barn. We're proud that we've earned your trust, and loyalty, in both our sales and service departments. We'll do our best to help keep both your Accord and CR-V running smoothly. Our entire staff wishes you, and your family, a fantastic spring and summer. Thanks for choosing Honda Barn!

April 18, 2016

Awesome customer care. Took my CRV in for service. One of the parts was back ordered and it looked like I would need to bring my CRV in for another date to finish service. More

by setroost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Apr 19, 2016 -

Honda Stratham responded

Thanks for the great review! When a part is on back order, and difficult to get, it's common to assume is that it can't be found. We are lucky to have uncommon people in our service and parts departments. They call around to different dealerships in the area, leaving no stone unturned. Sometimes it's fruitless, other times it saves a customer a trip back. We're glad it worked out for you. Thank you for choosing Honda Barn, and enjoy the cookies. Rumor has it, we overstocked on those in a big way!

Apr 19, 2016 -

Honda Stratham responded

"Thanks for the great review! When a part is on back order, and difficult to get, it's common to assume it can't be found. We are lucky to have uncommon people in our service and parts departments. They call around to different dealerships in the area, leaving no stone unturned. Sometimes it's fruitless, other times it saves a customer a trip back. We're glad it worked out for you. Thank you for choosing Honda Barn, and enjoy the cookies. Rumor has it, we overstocked on those in a big way!"

April 18, 2016

Excellent service Went just for an oil change and the 5 point check. Also had the battery tested. Everyone there is very courteous and helpful. I was just a little unh More

by WAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Apr 19, 2016 -

Honda Stratham responded

Thanks for the positive review of your recent visit. We're sorry to hear the work took longer than we expected it would. We try not to let that happen. Sometimes unexpected problems on other vehicles in the shop can have a ripple effect on scheduling. We'll do our best to get you on your way quickly, when you visit next. Thanks for choosing Honda Barn! We appreciate your business.

April 16, 2016

Awesome salesperson very informative with a smile Greeted with a smile very knowledgeable dealership was very warm looking for the first call for our granddaughter because of her I think we pick the r More

by paytonhumphrey8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
Other Employees : Makenzi Wendel, Sheila Haas
Report | Print
Apr 17, 2016 -

Honda Stratham responded

Thanks for the great review! We're confident the vehicle you bought will be dependable, and that your granddaughter will enjoy it. The pre-owned vehicles we sell must meet high standards. They are serviced and reconditioned without cutting corners. As a result, our representatives can greet customers with a confident smile, knowing the vehicles they show their customers will be of high quality. Thanks for choosing Honda Barn. We appreciate your business, and hope to assist you with future purchases, as well!

April 15, 2016

Service department I has a great experience at the Honda Barn service center. They knew what my car needed. Everyone was extremely friendly, the waiting area was clean a More

by maryeallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Apr 15, 2016 -

Honda Stratham responded

Thanks for your positive review of your experience in our Service Department! We try to make any visit a customer makes to our dealership a positive one. We understand that doesn't necessarily mean a customer wants to spend all day with us, though. It's important to respect their time, and do our jobs as quickly, and efficiently, as possible. Thanks for choosing Honda Barn. We wish you safe and happy travels!

April 15, 2016

Excellent experience Jeffrey Arnault was great to work with - he kept me updated as to how long the service was going to take and the estimate. He even loaned me his cell More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Apr 16, 2016 -

Honda Stratham responded

Thanks for the great review, Liz! The importance of communicating with customers, so they know what to expect, cannot be overlooked. Jeff, and the rest of the our service team, do an excellent job of this. Sometimes, in the process, they find a phone needs a charge. That's an easy one. Thanks for choosing Honda Barn to service your vehicle. We appreciate your business.

1
...
268
269
270
...
317