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Honda Stratham

Stratham, NH

4.9
3,165 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,165 reviews

May 31, 2016

Inspection Service I would have given a five star rating if at least the inside front area was vacuum and the windshield washed, and if permitted to lock in on the "spec More

by trishnicol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the name of the employee.
Jun 01, 2016 -

Honda Stratham responded

Thanks for taking the time to write a positive review of your recent visit to our service department. We're happy to hear the work was performed on time. If you are ever displeased with a complimentary car wash you receive in the future, just let a service advisor know and the issue will be addressed quickly. Thanks for choosing Honda Barn.

May 31, 2016

Very professional service Mr, Arnault took care to explain everything to me. He was most helpful and courteous. I enjoyed dealing with him. He is a terrific asset to Honda B More

by rpbmba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jun 01, 2016 -

Honda Stratham responded

Thanks for writing such a nice review! We're pleased to hear you had a positive experience in our Service Department. You cite your interaction with Jeff as one of the main reasons it was a good visit. He is indeed a great asset to our dealership, as are all of our employees. Sometimes it's just as important to communicate well, as it is to fix Hondas well. We try to be mindful of that every day. Thanks for choosing Honda Barn. We appreciate your business.

May 31, 2016

Professional Service Jeff has always been extremely helpful and courteous when I bring my car in to be serviced. I appreciated the "free" inspection special. Thank you! More

by CGRANT522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Mark Soucy
Jun 01, 2016 -

Honda Stratham responded

Thanks for the great review! Loyal customers like you, who take the time to express their appreciation, keep us going, both literally and figuratively. We appreciate your business and hope we can can continue to help you care for your Honda for years to come. Thanks for choosing Honda Barn!

May 31, 2016

End of lease trade-in. Eddie Neale, my sales consultant, could not have made it any easier to trade my 2013 for a 2016 CRV. He was professional and informative; he will def More

by Happy customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Neale, Sheila Haas
Jun 01, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review! Eddie Neale has been making it easy for his customers to buy at Honda Barn for about fifteen years. He is a gentleman and great coworker. At Honda Barn, we keep in mind every day that the key to future business is the way our customers are treated today. We're sure you'll love your new CRV, and we look forward to finding the right vehicle for you again at the end of this lease. Thanks for choosing Honda Barn.

May 30, 2016

Professional, ontime and convenient I brought my 2011 Insight in for the mandatory air bag recall. The dealership provided me with a rental for the 5 weeks it took to get the parts. Th More

by p.attenborough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
May 31, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of our Service Department! As an authorized Honda dealer, we can offer insight into the maintenance of your vehicle that is difficult for general repair shops, or national chains, to match. We add value by knowing your vehicle so well, and by using genuine Honda parts to repair your vehicle. We're happy to hear you will consider us for future repairs and maintenance, and look forward to serving you in the future. Thanks for choosing Honda Barn.

May 28, 2016

A positive first experience at this service center. Mark Soucy was very helpful in walking me through my first trip to this service center. I was pleased that my 5,000 mile check included a free state i More

by cabob1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Soucy
May 28, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your first visit to our Service Department. We're glad we made a good first impression. As the saying goes, you only get one chance at that. Now we'll do our best to reinforce that impression each time you return. Thanks for choosing Honda Barn! We appreciate your business.

May 28, 2016

As good as it gets! Our purchase of a 2016 Civic EXL with Navi was as quick and simplified as it gets. Sales Associate, Michael Cicchetto, provided the information we ne More

by Hondaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cicchetto, Sheila Haas
May 29, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your recent experience with Michael, Sheila, and the rest of our Sales Department team. Buying a new vehicle should be a positive experience, and we're glad we were able to help make this purchase enjoyable for you. We're sure you'll love your new car. The 2016 Civic EXL with Navigation is a beautiful vehicle with the comfort, convenience, and technological advances of most luxury vehicles that cost twice as much. Thanks for choosing Honda Barn, and have a great summer!

May 27, 2016

My Tire Change Jeff is an excellent service assistant and a credit to your business. He gives good advice to the car owner and is pleasant, courteous, thoughtful, a More

by TWMILLER1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
May 27, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review! We try to add value for our customers with honest recommendations and clear advice. This, and skilled diagnostic work, can save our customers a considerable amount of money. We understand the lure of the "too good to be true" offers that many discount service providers advertise. Often times, by the time the work is done, those prices turn out to be, in fact, too good to be true. We work hard to keep our prices competitive in an honest and plain manner. Thanks for choosing Honda Barn. We hope to help you care for your Honda for many years to come.

May 27, 2016

A great car leasing experience! Bill was great to work with and very responsive. He got back to me quickly with all the information I needed and answered all my questions. He even wo More

by Jeff J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Haas
May 28, 2016 -

Honda Stratham responded

Thanks for taking the time to write a great review, Jeff! It's especially nice of you to single out the work of your sales representative, Bill Bradley, and our Business Manager, Sheila Haas. Our sales staff works hard to earn the trust and respect of our customers, and it's gratifying when our customers express their appreciation for a job well done. We hope you enjoy your lease, and that we can be your "go to" Honda dealer for many years to come.

May 27, 2016

Service appointment Jeff was very helpful during my service appointment. He made me aware that my next visit would be the 60,000 mile check up and what I should expect. More

by pfrid
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
May 28, 2016 -

Honda Stratham responded

Thanks for writing a nice review of your experience in our Service Department. The 60,000 mile service is a comprehensive service and we feel it's helpful to let our customers know it's coming up. When there is time to plan for a service, it's less likely to be put off or neglected. When all services are done on schedule, vehicle life is extended substantially. We're happy to hear you appreciated the reminder. Thanks for choosing Honda Barn. We hope you have a great summer!

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