Honda Stratham

Oil change was all I wanted Enough of the "Up selling". I came in for a simple oil change on a 3 year old Honda with 30,000 miles...somehow, they found or recommended over $1,000 Enough of the "Up selling". I came in for a simple oil change on a 3 year old Honda with 30,000 miles...somehow, they found or recommended over $1,000 worth of service. Seriously? New wiper blade insert for $36? Air filter for $125?. I went to an auto parts store and bought new blades for $17, and air filter for $35. When I went for a walk thru the showroom to stretch my legs, I was stalked by a salesman, I said I'm here for service and just walking around, he still persisted in walking with me and telling me about trade in.values were never better and how great the new 2016's were....seriously? I would recommend just sticking to business, limit upsell to 10% of initial cost and stop the sales crew from tormenting guests. More

Recall &other repairs Ethel did an excellent job in coordinating the recall service and a long list of other repairs . It was done quickly and she communicated with me dur Ethel did an excellent job in coordinating the recall service and a long list of other repairs . It was done quickly and she communicated with me during the process. More

Great timely service Ethel was such a help and a pleasure to work with during our first visit to the Honda Barn We needs two rear tires in order to pass inspection and Et Ethel was such a help and a pleasure to work with during our first visit to the Honda Barn We needs two rear tires in order to pass inspection and Ethel was able to get them for us the next day. More

Why bother with an appointment Prior to this experience, I have had pretty good service. I had an 8:30 appointment for a state inspection and oil change, I was told this would take Prior to this experience, I have had pretty good service. I had an 8:30 appointment for a state inspection and oil change, I was told this would take about 2 hours. At 9:25 am, I noticed that my car was still sitting in the parking lot. I went out to the service desk and inquired how they would be able to get me out on time, when they still did not have my car in the shop. The employee I spoke with, said my car was in- I pointed out to the lot and showed her it was not. She then said, they must have brought in the wrong car- and promised me that it would still be done on time. My frustration with this was due to the fact that appointments are made for a reason, and I should not have to check the parking lot to see if my car is in fact in the shop. More

Good Experience Top notch, I forget the women's name but she is always great it might be Ethel, quiet room was great, helpful with updates and very pleasent Top notch, I forget the women's name but she is always great it might be Ethel, quiet room was great, helpful with updates and very pleasent More

Professional and efficient Dropped my car off in the morning for an oil change and tire rotation. They called me mid-morning to let me know I needed an alignment as well. They Dropped my car off in the morning for an oil change and tire rotation. They called me mid-morning to let me know I needed an alignment as well. They were done by Noon so I was able to have a co-worker bring me over for my car. Jeffrey explained everything they did including the multi-point inspection and showed me what my alignment was like before they fixed it. More

quick service I called in the morning because my indicator light showed that my tire pressure was low. The service department squeezed me in that afternoon and took I called in the morning because my indicator light showed that my tire pressure was low. The service department squeezed me in that afternoon and took care of the problem (nail in my tire) promptly. Jeff was friendly and helpful at the service desk. More

Great place to due bussiness, close to home. I was treated very well. The new look of the service area is very nice. In a few months we will be looking to lease or buy a new car. and will choose I was treated very well. The new look of the service area is very nice. In a few months we will be looking to lease or buy a new car. and will choose Honda. More

First Time Buyer I had a great experience with the Honda Barn! Everyone was incredibly helpful, and worked hard to get me exactly what I was looking for! (Despite a fe I had a great experience with the Honda Barn! Everyone was incredibly helpful, and worked hard to get me exactly what I was looking for! (Despite a few bumps in the road) Overall it was a great first time buy! More

Brandan service advisor!!!ROCKS The services advisor brandan is the man got me in a out fast on time he is awesome lounge area was clean and comfortable lol.... The services advisor brandan is the man got me in a out fast on time he is awesome lounge area was clean and comfortable lol.... More