Honda Stratham

TLDR: Don't do business with this place. They are unprofessional, with the worst management I have ever dealt with. They lied to us multiple times. They will waste your time. If I could g They are unprofessional, with the worst management I have ever dealt with. They lied to us multiple times. They will waste your time. If I could give them negative stars I would. We found a car posted on car gurus that had been posted there for 42 days. We would told TWICE by TWO DIFFERENT managers that the car we were interested was available "ready for a test drive" and "the cleanest car you will ever see." We drive two plus hours to see the car. The car was a mess. Covered in sand, sticky child substances, and contained a package of rotten eggs under one of the seats. The center console was full of trash from the previous owner and the 2nd row was missing head rests. The salesman apologized and said they had "just gotten this in" and it had not been through inspection yet, but we could test drive it. We drove it. Struck a deal to purchase it after it was cleaned and drove 2+ hours home. That was on Saturday. Today is Tuesday. I called the dealership twice to request more information and a purchase and sales agreement. The sales manager called me back and informed me that "we found something during inspection and we've decided to send it back to auction so we can't sell it to you." She was unwillingly to provide specifics. More

Wayne, the service coordinator I worked with was professional, knowledgeable and kept me informed each step of the way. The dealership is very comfortable and clean. There are several different ar professional, knowledgeable and kept me informed each step of the way. The dealership is very comfortable and clean. There are several different areas to work in or sit while waiting for your vehicle More

Courteous and made me feel very special. I was a customer. The service was quick and efficient and friendly. I was in an out and less than an hour or so. I was a customer. The service was quick and efficient and friendly. I was in an out and less than an hour or so. More

Service was great. It was done timely professionally and they worked on exactly what I asked It was done timely professionally and they worked on exactly what I asked More

Zachary was very pleasant, shared future needs of car but wasn’t pushy. Dealership may benefit from upgrades wasn’t pushy. Dealership may benefit from upgrades More

My Odyssey was repaired fully in a timely manner, Zach was very transparent about cost and problems, really appreciated the technology used to convey the mechanics findings. was very transparent about cost and problems, really appreciated the technology used to convey the mechanics findings. More

Fast, Polite, efficient That works ! Will happily recommend you to anyone looking for good service Will happily recommend you to anyone looking for good service More

Super knowledgeable, professional yet real! Never felt pressure at any point of time there, which is nice!! Never felt pressure at any point of time there, which is nice!! More

They were extremely accommodating with free coffee/TV in the waiting area and swift but thorough with the whole process. Really felt like they had my back with their flexibility and were the pros that I cou the waiting area and swift but thorough with the whole process. Really felt like they had my back with their flexibility and were the pros that I could rely on 100% More

Everyone was kind and educated explained everything they were going to do to my truck were going to do to my truck More