Honda South

Service Dept. Review UPDATE My original bad experience is below. They have since got in touch with me and made a considerable effort to fix my problem. Very impressed by how they My original bad experience is below. They have since got in touch with me and made a considerable effort to fix my problem. Very impressed by how they handled this issue. Came in to get my Honda Element airbag recall. They asked if I needed anything else when they took the car and I said there was a turn signal problem and they said they would look at it. No mention of a cost to look at the turn signal. When I got the car back they charged me $119 to tell me the turn signal needed to be replaced. I informed them they didn't mention any bill for looking at the turn signal. They said the fee would be waved if I had the turn signal replaced there. I feel like they were forcing me to overpay or lose that money (which I ended up walking away from because the part was a $35 easy fix and they wanted $300) Not an honest place. Such a scam. Steer clear of this dealership if possible. More

Recall Visit Visit to this dealership June 3 for Recall work. Was advised after about 2 hours that I had no transmission fluid in my car (none on the dipstick were Visit to this dealership June 3 for Recall work. Was advised after about 2 hours that I had no transmission fluid in my car (none on the dipstick were his exact words). To fix my problem would cost me $79.95 to drain and fill. My other problem, my drive belt was cracked so the waterpump HAS to be replaced. Cost to me $479.95. Checked with my mechanic interesting that IF my 2006 CRV had no transmission fluid it will NOT DRIVE!.... And if this was all true, WHY would you allow your customer to drive off the lot with NO TRANSMISSION FLUID???? No mention to me was made by the service dept to "charge" me for a quart of fluid so that my car would run. So, because they were dealing with a female would you think possibly the dealership was trying to take advantage of me? I think so too. This is my FIRST and LAST time the CRV is taken to Willett. Then I called the main telephone number to speak to "Scott Willett".. that was June 3, no response from him or anyone at this dealership. More

5/9 2015 Honda Odyssey Purchase My wife and I purchased a 2015 Honda Odyssey on May 9th from this dealership, after soliciting quotes from a number of Metro Atlanta Honda dealerships My wife and I purchased a 2015 Honda Odyssey on May 9th from this dealership, after soliciting quotes from a number of Metro Atlanta Honda dealerships. This dealership, by far ($900.00), had the lowest offer which they honored. I used the AAA True Care process to solicit a quote from this dealership. Rodney Christian did an excellent job of guiding us through the sales process. Overall we are very happy with both the vehice and dealership experience. We would not hesitate to either recommend them or purchase from them again in the future. It was definitely worth the drive from Cobb County. More

Bad Experience This lady treated me unfair with other customers. She asked me wait 2 hours for replace my air bag. But after 3 hours, when asked about my car, she sa This lady treated me unfair with other customers. She asked me wait 2 hours for replace my air bag. But after 3 hours, when asked about my car, she said I had to wait 45 more minutes without any excuse. And her expression made me feel like because I didn't pay for the service so I had to wait. I'll never come back here again. More

Sloppy work from the service dept. They have serviced my 2011 Civic Coup since it was new.Everytime it is serviced I have to clean up there mess under the hood and inside the car after They have serviced my 2011 Civic Coup since it was new.Everytime it is serviced I have to clean up there mess under the hood and inside the car after I get home.Next to the last time that I had it serviced smoke started coming out from under the hood before I got out of the parking lot.I stopped and opened the hood.Motor oil was all over the valve cover,running down the back of the engine,all over the exhaust, suspension components and dripping on the ground.This was not a leak.This was oil that had been spilled all over the engine and not cleaned up.They also had scratched the drivers door.This was taken care of after I blew my cool.The next time I went for a service I requested a real tech in the service department not a oil change person perform the service.I raised the hood after I was given the car back.Oil was dripped all over the valve cover,all over the top radiator cover,down the grill and on the front bumper.I showed this to the service manager.He had it cleaned up.I will never let them touch my car agian.Apparently this is the type of sloppy service work that they do.Like I said I have allways had to go behind them to clean up except for the last two times that I made them do it.I would not let there sloppy people put a spark plug in my lawn mower.Tone Luy allways understood my problem and tried her best to take care of me.But she cannot stop sloppy work. More

Easiest dealership experience ever This was my fourth new car purchase, and easily the best! I knew exactly what I was looking for, came prepared with a TrueCar estimate, and the proces This was my fourth new car purchase, and easily the best! I knew exactly what I was looking for, came prepared with a TrueCar estimate, and the process couldn't have been better. Incredibly friendly staff, honest and transparent sales and finance team, and can't recommend them enough. They even tried to sell me insurance - which I entertained - but they couldn't find a cheaper rate at the time than what I already had. When was the last time you heard of a dealership NOT trying to sell you something you didn't need?! These guys are great. Don't even bother with any other dealership in Atlanta. More

My best car buyer experience ever I cannot begin to say how much I enjoyed he car buying experience I had at Willett Honda, I keep waiting for something bad to happen and it never did I cannot begin to say how much I enjoyed he car buying experience I had at Willett Honda, I keep waiting for something bad to happen and it never did. Rodney was great he came through on everything that was promised. He explained everything but did not try to sell me anything that I did not need. I will use Rodney and Willett again for my next car. More