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Honda On Grand - Service Center

Elmhurst, IL

4.5
1,153 Reviews

1,153 Reviews of Honda On Grand - Service Center

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August 12, 2023

There was clear communication. Well equipped waiting room. Staff were pleasant and helpful. thank you More

by ME17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David T
August 12, 2023

Good and timely service. Was able to schedule appointment right away, and issues with the vehicle were fixed to satisfactory standards. More

by LOGAN5287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

James and Broland were both polite and very helpful. Each took the time to ensure that I got the necessary solution to my car's problems. More

by jawendorf
Service Communication
Recommend Dealer
Yes
Employees Worked With
James and Broland
August 12, 2023

I have closer Honda dealerships to my house but prefer to go to Honda on Grand. They have great customer service and i feel like they only fix what is wrong and dont try to sell stuff you dont need More

by bobabs1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Wait was way to long. I waited two hrs just for an oil change. That was ridiculous More

by tieramason90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Always get prompt good service from Grand Honda. One reason why I continue to purchase car at this dealership. More

by bjkulig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

A code showed up on the dashboard next day on my drive to Colorado. Caused me problems and anxiety driving. They’ve forgotten to turn it off on other service too. Don’t like it. More

by Ttttt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Abraham
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

The costumer services was great , everyone really professional. Even the installations really clean and comfortable. More

by PIVAN101M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Fast and informative service. Did not have to wait too long. Until next service thanks More

by SCOUTMOM9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
August 10, 2023

Very good service Dave was great. They took care of me in a time crunch and I was happy. More

by mschref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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