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Honda On Grand - Service Center

Elmhurst, IL

4.5
1,153 Reviews

1,153 Reviews of Honda On Grand - Service Center

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August 25, 2023

Smooth seamless process. The staff is always so welcoming,pleasant and professional. I always have a great experience at this dealership and the staff is very informative. More

by mrswright0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Nice and polite service department. They are efficient and have prompt service. I would recommend this dealership for service. More

by njorgensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Perrin
August 24, 2023

It took one month to get my A/C fixed. It had a factory warranty and when I fixed it it was damaged again. More

by jjurado1311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Abraham
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Great work, were able to do the extra services I requested even though they were very busy. Brolin gave me a very good time and cost estimate. I am so satisfied that I drive past several other Honda More

by DONNAMCRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brolin Amrahi
August 23, 2023

Doing better after complaint from last visit about over booking appointments and not listing appropriate contact info or mileage on records More

by DVHOWR
Recommend Dealer
No
Employees Worked With
David Abraham
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

It was a simple process. Very quick and professional. I’m satisfied customer and will not hestitate to come back for all my Honda needs. More

by VLADIMIRRG95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
August 23, 2023

We were greeted promptly at the service department and the work was done in a timely fashion. What keeps me from giving 5 stars is what I felt was an excessive labor charge, $50 for an oil change is far m More

by jfleming41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Tom Salesman and David service done a great job to the fast warranty claim on seat caushion More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomislav Kosorog
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Andreas was great updating me along the wait. Service was also great. Waiting room clean and comfortable. More

by Kathy 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
August 22, 2023

Left my vehicle for a recall. Upon pick up, the services was explained. Very pleasant More

by lola4ya1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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