Honda On Grand - Service Center

Everyone is very nice and customer oriented. I feel confident that the service done is done well and is needed. I feel confident that the service done is done well and is needed. More

Service was more expensive than expected. The service that was recommended and performed - was probably not even needed yet in hindsight. The service that was recommended and performed - was probably not even needed yet in hindsight. More

The service was quick and easy. Staff were friendly and went through the process with me Staff were friendly and went through the process with me More

All staff people were easy to communicate with, and professional. A major reason why I'm a regular customer. The high quality of service provided is the other reason. There was no explanation of cost o professional. A major reason why I'm a regular customer. The high quality of service provided is the other reason. There was no explanation of cost offered, and no need on my part for an explanation. More

I loved the service they treated me very well and hey told me as it is no sugar coating. Just 100% honest! told me as it is no sugar coating. Just 100% honest! More

My wait time for a Saturday was great, price was reasonable Andres was helpful and explained everything my car needed. reasonable Andres was helpful and explained everything my car needed. More

The service department is fantastic. David was very helpful and kept me posted as to the status of my repair. David was very helpful and kept me posted as to the status of my repair. More

Always a great experience with James and David in the Service Dept. I have been going here for over 20 years. Thanks James and David! Matthew P. -Lombard, IL Service Dept. I have been going here for over 20 years. Thanks James and David! Matthew P. -Lombard, IL More

Excellent! Timely and courteous service. Really good experience. Service center personnel were professional, thorough and polite. Timely and courteous service. Really good experience. Service center personnel were professional, thorough and polite. More

The service manager did NOT answer my questions, sounded as a politician who doesn't answer the questions asked, and treated me rudely. He needs training on being an understanding person as he has a peopl as a politician who doesn't answer the questions asked, and treated me rudely. He needs training on being an understanding person as he has a people pleasing position. I do like your sales force. They are most polite and professional. My service was for a recall, so no explanation of the cost of the service was needed. Since this was a recall, I see no difference in the car's performance as it was working fine when I brought it in for the recall. More