Honda On Grand - Service Center

Very pleasant to work with, and knowledgeable. Clean area in waiting room, nice to offer coffee. Clean area in waiting room, nice to offer coffee. More

Everything went smoothly. James answered all of my questions. It went very well. we are very pleased with our CRv and the dealership. James answered all of my questions. It went very well. we are very pleased with our CRv and the dealership. More

My car had made a noise after regular maintenance at the dealership. My next visit, I made note of this and that the alignment may have been off. That was evident in the service inspection. Car is still mak dealership. My next visit, I made note of this and that the alignment may have been off. That was evident in the service inspection. Car is still making noises due to previous alignment issue. The car had never had alignment check before. This should have been recognized and serviced. Unfortunately it is still affecting my car’s performance. More

I think this is one of the better service departments in the Chicagoland area. Service for my Civic SI was prompt and efficient. I waited the exact amount of time that I was quoted. The shop was clean an the Chicagoland area. Service for my Civic SI was prompt and efficient. I waited the exact amount of time that I was quoted. The shop was clean and organized and the wait area has plenty of seating and WIFI. Andres was pleasant to work with and seemed knowledgable about the Honda brand and the work I needed done on my Civic SI. More

No concerns with dealership, concerns are with quality and reliability of vehicle. Our 2008 Honda Odyssey is has had minimal issues to date, I can’t say that for our 2022 Honda Pilot Touring and reliability of vehicle. Our 2008 Honda Odyssey is has had minimal issues to date, I can’t say that for our 2022 Honda Pilot Touring More

Great experience! Friendly person from Service Department. I love how fast the service department here is all the time. Friendly person from Service Department. I love how fast the service department here is all the time. More

Work completed in a reasonable time. Staff were pleasant and knew their jobs. Waiting area was clean and comfortable. Staff were pleasant and knew their jobs. Waiting area was clean and comfortable. More

Service manager James Brias was excellent. Professional, attentive. Great service. I will go back for further maintenance. Professional, attentive. Great service. I will go back for further maintenance. More

Good job! We are so proud whit Honda and the people work in the company 👍🏻 We are so proud whit Honda and the people work in the company 👍🏻 More

Been going here for years and first time that I had issues. Was never notified when my car was done. I had forgotten my coupons but was told by Andres that he would go online and get all that applied issues. Was never notified when my car was done. I had forgotten my coupons but was told by Andres that he would go online and get all that applied. I offered to go online right then and he told me not to worry about it. They were very busy at the time of drop off. When I went to pick up my car, no one was in service to speak to after paying. There was a coupon for free front wiper inserts with oil change, which I didn't get and a complimentary battery test, which I am not sure if I received. More