1,166 Reviews of Honda On Grand - Service Center
Always easy to get an appointment, staff is courteous and work is timely. Easy to get in and out of dealership work is timely. Easy to get in and out of dealership More
The people are always pleasant. They were done earlier than expected. We love coming here. They were done earlier than expected. We love coming here. More
great service - i dropped off the card the night before and I received a call by 815 a.m the next day saying it was done. Brohlin did a great job. and I received a call by 815 a.m the next day saying it was done. Brohlin did a great job. More
I like the friendly atmosphere at this particular dealership. They can solve your problems and needs. dealership. They can solve your problems and needs. More
I've been coming here for years and the last 4 times, one of the employees named David ,is always rude and short with me because I only get oil changes and sometimes tire rotation done with them. Also the l of the employees named David ,is always rude and short with me because I only get oil changes and sometimes tire rotation done with them. Also the last 2 times my car was done he purposely took his time with the paperwork to make me wait longer. I walked out to see what the hold up was, and him and a couple other employees were standing around chit chatting and one said "sshhh" as I walked in and they stopped talking . Very rude and disrespectful all because I can't afford to have them do any other work on my car except oil change when I receive a coupon in the mail. It's such a shame. I'm no longer coming to this location, that was my last straw. So unprofessional. More
Honda on Grand came to my rescue and provided great customer and vehicle service! They gave me a great loaner vehicle, kept me updated on progress on my vehicle's work, and managed to lower the final a customer and vehicle service! They gave me a great loaner vehicle, kept me updated on progress on my vehicle's work, and managed to lower the final amount due compared to the estimate. I am extremely appreciative! More
Brolin definitely has exceptional people skills ~ great listener, personable, takes time to explain EVERYTHING... AND develops the customer relationship! listener, personable, takes time to explain EVERYTHING... AND develops the customer relationship! More
I came in because my battery had died again. They had me out of there within an hour and a half considering they were busy. They had me out of there within an hour and a half considering they were busy. More
Great service very happy with the service I hope I'll keep continuing to do business keep continuing to do business More
They were very professional and timely. He provided detailed information that was important . thank you. He provided detailed information that was important . thank you. More