1,152 Reviews of Honda On Grand - Service Center
Andres was very friendly! ! Wait time was also great, was out in less then an hour. ! Wait time was also great, was out in less then an hour. More
Went in for an oil change, battery test, and wiper blades at 3pm. Did not leave until 6pm as I was waiting at the dealership. He also checked on the recall notices for my vehicle type. Battery was abnorma at 3pm. Did not leave until 6pm as I was waiting at the dealership. He also checked on the recall notices for my vehicle type. Battery was abnormal even though I had just gotten a new one on my LAST visit. Not a lot of updates. Always go in thinking it's just an oil change and wind up spending $200+. This time just took WAY longer. I was the last person in the lobby. Everyone- including people who came in AFTER me- left before me. More
They are fine functioning as a dealer. Service advisor seemed to want to create a confusion and sell me more than I needed. ‘Are you up to date on service? My response was that when a lig Service advisor seemed to want to create a confusion and sell me more than I needed. ‘Are you up to date on service? My response was that when a light pops up I go in for service’. He responded saying those are really real. When did you last do services x,y,x. Simply unethical More
Went in for an oil change didn’t get a car replacement but was taken home by a kid that works there who drives so recklessly was told the oil change would take 1 hour ended up taking a lot longer. Took i but was taken home by a kid that works there who drives so recklessly was told the oil change would take 1 hour ended up taking a lot longer. Took it in for the appointment at 11 am but didn’t get my car back until 3:30. My whole day was wasted stuck at home couldn’t even get some errands done. And on top of that they didn’t screw on the undercarriage metal cover on right so it kept scraping when I went in and out of my garage and also on speed bumps no matter how careful I was. Went in a few days later when I had time to get it checked and they wanted to charge me $350 for a new metal cover because the screw for the old one falls off… I asked if they had a new screw they said that the screw come with the new metal plate. Thanks so much! More
Great service! Definitely recommend this location. Staff is friendly and wait area is clean and comfortable. Definitely recommend this location. Staff is friendly and wait area is clean and comfortable. More
GREAT customer service! Fast service and a comfortable, clean waiting area. (+ fifteen word minimum needed... ;-) Fast service and a comfortable, clean waiting area. (+ fifteen word minimum needed... ;-) More
Good service, and wait time appropriate. As someone who drives frequently, this is a must. As someone who drives frequently, this is a must. More
My next cars will always be Honda because of their service. The waiting room was clean and comfortable. I service. The waiting room was clean and comfortable. I More
Excellent service! I would definitely recommend this dealership to my friends and family. Well done. I would definitely recommend this dealership to my friends and family. Well done. More