Honda On Grand - Service Center

Fast and friendly service. David welcomed me in, made sure we both understood the service I was getting done that day. He asked if I was going to wait, when I said yes he sho David welcomed me in, made sure we both understood the service I was getting done that day. He asked if I was going to wait, when I said yes he showed me to the waiting area where I could get a coffee or tea. When the service was completed he asked if I had any questions and explained them thoroughly. Overall, very professional and knowledgeable so it makes me even more happy I purchased a Honda and from this dealership More

Easy, quick, great customer service. Satisfied wi the experience and will definitely come back again. Satisfied wi the experience and will definitely come back again. More

Had a pleasant buying experience and Andres in service was able to get my car in quickly for some add-ons I ordered. was able to get my car in quickly for some add-ons I ordered. More

After I was told my car was ready it took an hour and a half to get it. They lost my key fob. It took them that long to program new fobs! half to get it. They lost my key fob. It took them that long to program new fobs! More

I was very pleased with the service. They got me in and out quickly. Thanks They got me in and out quickly. Thanks More

Service department employees are very professional. Oil change on my car was completed in 40 minutes. I will recommend this dealer to my relatives/friends. Oil change on my car was completed in 40 minutes. I will recommend this dealer to my relatives/friends. More

I had just gotten the two new air filters for my vehicle on the last oil change (5,000 miles max later) and they said I needed new ones when I came in for an oil change. From Honda's owners manual: 2023 Hon on the last oil change (5,000 miles max later) and they said I needed new ones when I came in for an oil change. From Honda's owners manual: 2023 Honda Odyssey's engine air filter and cabin air filter should be replaced every 10,000 miles in extreme conditions and every 15,000–30,000 miles in normal driving conditions....I live in the suburbs, not THAT much of extreme conditions going on. I was also told that I needed new brake fluid already when per the owner's manual I still had 15,000 miles left.....Extremely Disappointed. More

GREAT last-minute diagnosis and service, which was a bonus on a holiday weekend! Good save bonus on a holiday weekend! Good save More

Service team did a great job tracking down an elusive but critical problem. As always they were professional and informative. critical problem. As always they were professional and informative. More

They were able to get me in on short notice on an urgent issue. Repair was performed quickly. Everyone was very courteous. issue. Repair was performed quickly. Everyone was very courteous. More