Honda On Grand - Service Center

Was my first time using dealer service in IL. I thought service was good but my experience with MN dealer service was a bit better. I thought service was good but my experience with MN dealer service was a bit better. More

unreliable, neglectful, careless, inattentive, untrustworthy, irresponsible, inconsiderate, unresponsive, indifferent, thoughtless, uncommunicative, not a satisfied customer untrustworthy, irresponsible, inconsiderate, unresponsive, indifferent, thoughtless, uncommunicative, not a satisfied customer More

Great Service! ! Only place to have your Honda Serviced. Great friendly staff, vehicle ready when promised. Thank You ! Only place to have your Honda Serviced. Great friendly staff, vehicle ready when promised. Thank You More

Andres was very helpful with updating and taking care of us. He stayed after hrs and waited for us to pick up our truck. Great Customer Service! us. He stayed after hrs and waited for us to pick up our truck. Great Customer Service! More

David is always so accommodating and pleasant to work with. He’s the reason I gave everything four stars. with. He’s the reason I gave everything four stars. More

He was very attentive when we got there and explained was we were there for and he quickly got to ot. we were there for and he quickly got to ot. More

Prompt courteous service. He asked if i had any additional concerns other than the scheduled mantenance. He asked if i had any additional concerns other than the scheduled mantenance. More

Purchased a 100k full coverage warranty on a brand new car and denied the fixture of my air bag. Warranty stated that is not covered but that is not what the dealer tells you when they sell it to you. How car and denied the fixture of my air bag. Warranty stated that is not covered but that is not what the dealer tells you when they sell it to you. However, a radio or sun roof was covered. How about a life! Don’t buy warranties they are a rip off. It is a malfunction issue and the dealer denied fixing it all well. More

Good experience. Quick and no complaints. Will be coming back for the next oil change Quick and no complaints. Will be coming back for the next oil change More

Great Experience! Andres was very friendly. No Pressure to do additional work on my car! Andres was very friendly. No Pressure to do additional work on my car! More