Honda On Grand - Service Center

The service was Great, courtesy was very good. The car was done when promised. Thank you The car was done when promised. Thank you More

We took the car in for an estimate and were told upfront we needed to pay $200 for the inspection. When we received the results, we could not afford the required repairs and opted not to. We paid the $200 a we needed to pay $200 for the inspection. When we received the results, we could not afford the required repairs and opted not to. We paid the $200 and drove away with nothing. This is all expected, but we later heard from friends who had a similar experience, but their dealership worked with them to find a way to get at least SOME services for the inspection fee-- new key fobs, I think. We didn't know to ask for this or we would have. Disappointing they didn't offer it though. More

The team here was great at working on my car. I found them to be very helpful and did great work. I found them to be very helpful and did great work. More

Professional and considerate treatment. Had a lot of stuff done and inspected. Price not bad. Glad we came. Had a lot of stuff done and inspected. Price not bad. Glad we came. More

Too long to service very expensive and this with service routine appointment very disappointing and not expected from HONTA routine appointment very disappointing and not expected from HONTA More

We've traditionally patronized Chicago Honda, but after their customer service seemed to decline, we gave Honda on Grand a try. You guys completely exceeded our expectations, and will be coming back for al their customer service seemed to decline, we gave Honda on Grand a try. You guys completely exceeded our expectations, and will be coming back for all our service needs. More

James is an excellent service writer. I would recommend him to anyone. Thanks again for your help. I would recommend him to anyone. Thanks again for your help. More

Excellent service. Staff was courteous. Service was very fast . Can’t aspect more than that . Thumbs up . Staff was courteous. Service was very fast . Can’t aspect more than that . Thumbs up . More

David was thorough. 4 stars to Honda, I shouldn't be required to write a min of 15 words. 4 stars to Honda, I shouldn't be required to write a min of 15 words. More

They got me in and out faster than expected. I was told 1hr took maybe 15min. I was told 1hr took maybe 15min. More