1,171 Reviews of Honda On Grand - Service Center
They are knowledgeable, convenient, and interested in their customers. They will continue to attract me as a customer. their customers. They will continue to attract me as a customer. More
The guys at HOG are always prompt and courteous! They do a great job of handling your requested service. I work close by, so I take advantage of the free shuttle service provided by the dealership They do a great job of handling your requested service. I work close by, so I take advantage of the free shuttle service provided by the dealership. I just drop my car off, they give me a ride back to my office then notify me when my vehicle is ready. They pick me up at my office within 10 minutes, pay the cashier, pick up my vehicle and I am back in business! More
I appreciate the time they took out to drive me to and from home when my car was being serviced and was going to take longer than expect not because they were running behind but they found a recall that n from home when my car was being serviced and was going to take longer than expect not because they were running behind but they found a recall that needed attention. They took action in getting it done the same day without an inconvenience to me. I really am grateful for the service offered at Honda Elmhurst. Thank you! More
I called today to ask about the transmission fluid that was changed yesterday on my car at 36k miles and if this is typical on a newer 22 Honda CRV. Curious for future..couldn’t get an answer and was put o was changed yesterday on my car at 36k miles and if this is typical on a newer 22 Honda CRV. Curious for future..couldn’t get an answer and was put on hold, had to hang up. Still no call back. Online I get mixed answers but 36k seemed early to change so I was just wondering why it was recommended. More
Brolin made the car repair experience seamless. Very nice guy and attentive. He made visiting the service department pleasant. Very nice guy and attentive. He made visiting the service department pleasant. More
Great service and customer service. Expectations and expenses has been met on all levels. Will always come back. Expectations and expenses has been met on all levels. Will always come back. More
Andres was really helpful and welcoming. Explained everything well for me. Love coming to this location. Explained everything well for me. Love coming to this location. More
Great first experience, the staff made the process easy with my 3 young kids. We will be back! with my 3 young kids. We will be back! More
Bad service cashier not people friendly dirty place they didn't sent me a reminder that my extended service was expired not even when I made the appointment for an oil change and got charged 100$ but it cou didn't sent me a reminder that my extended service was expired not even when I made the appointment for an oil change and got charged 100$ but it could have renewed if a reminder would have been sent bad communications More