Honda On Grand - Service Center

Great service, car ready when told it would be. Waiting room comfortable and coffee machine is good. Waiting room comfortable and coffee machine is good. More

Very much a fan of this service station/dealership. The only issue is that their prices are absurd, Honda is one of the most affordable cars to maintenance but with their prices and labor it feels like The only issue is that their prices are absurd, Honda is one of the most affordable cars to maintenance but with their prices and labor it feels like I own a Mercedes. I ended up Paying over 1K for a sensor that costs $400. Also had to pay an additional $200 at the time of pick up and was not told I’d have to pay even more money on top of the thousand I just spent. So unfortunately I believe my time of going to Honda is at an end. Thank you for the services though… More

The repairs were completed quickly and easily. Waiting room was comfortable. I rate this service department very highly. Waiting room was comfortable. I rate this service department very highly. More

They act like they don't care. Brand new car first I'm getting serviced didn't even want to check my tire pressure. Any other dealer will check everything else and give you a car w Brand new car first I'm getting serviced didn't even want to check my tire pressure. Any other dealer will check everything else and give you a car wash. These people act like they could care less :-/ More

I recently (3-31-25) bought a pre-owned Audi A4 from Honda on Grand, and I couldn’t be happier with the experience. Isai Razo was my salesperson, and he was absolutely fantastic from start to finish. Th Honda on Grand, and I couldn’t be happier with the experience. Isai Razo was my salesperson, and he was absolutely fantastic from start to finish. The car had a couple of electronic issues, but Isai handled them quickly and professionally. On top of that, the car came with mismatched tires — Isai made sure all four were replaced so they matched. That kind of attention to detail and customer care is rare. If you’re in the market for a car, I highly recommend Honda on Grand and especially Isai Razo. Great service, honest people, and a smooth buying experience. More

Exceptional customer service. Valued my time and got things done correctly the first time around. Thank you Valued my time and got things done correctly the first time around. Thank you More

I had a pleasant experience at Honda on Grand. I had my oil changed. I was very pleased that Brolin did not pressure me to have extra services done on my car. I had to ask for the TVs to be put on I had my oil changed. I was very pleased that Brolin did not pressure me to have extra services done on my car. I had to ask for the TVs to be put on regular news. The chairs are very uncomfortable for shorter people. More

Andres is the best employee in your service department. He is friendly, professional and accommodating. I appreciate his courtesy He is friendly, professional and accommodating. I appreciate his courtesy More

Great service team! Easy to work with. Completed the work in a timely fashion and let us know when the car was ready. Easy to work with. Completed the work in a timely fashion and let us know when the car was ready. More

When I pulled into the bay, I was not acknowledged, and I sat in my car for a while, figuring out if I was even in the right spot. Upon stepping up to Andres’s desk, he did not take the time to explain thing sat in my car for a while, figuring out if I was even in the right spot. Upon stepping up to Andres’s desk, he did not take the time to explain things to me and left me confused and told me that my car would tell me whenever it needed service next This is understandable, but it would’ve been nice if he broke things down for me in terms of my cost and what was being done for me instead of just putting a paper into my face. The technicians began to get irritated as well when I was asking them questions about my car as if it wasn’t their job to work on my car. I will never return to Honda on Grand. More