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Honda On Grand - Service Center

Elmhurst, IL

4.5
1,098 Reviews

1,098 Reviews of Honda On Grand - Service Center

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February 23, 2025

James is my FAVORITE service advisor at any Honda service dealership I have been to. He is consistently thoughtful and kind, and I’m always happy to see he’s working when I bring my car in. He explains every More

by JACQUELINE MCGHEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Briars
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Great dealership,and Service Dept. I bought my 2024 HRV Sport from Honda on Grand.will be back for service . Thank you !! Great Coffee too. More

by KTEICH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

I brought my car for a recall, and they did routine maintenance at the same time. The shuttle arrangement was perfect. Thanks. More

by hisaokim
Recommend Dealer
Yes
Employees Worked With
David Taub
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Very professional and courteous personnel. Recall repairs were done quickly. Ivan was helpful in offering a loner. More

by jberley54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Thank you for great service. I was out of Grand Honda in know time flat! More

by FOSTJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Luera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Always enjoy working with the people at Grand. They are professional and very competent. David Taub got me in and out about 45 minutes ahead of schedule, which was great. More

by JeffSeume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taub
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

John was great! Great experience there. Very timely as well. Thank you so much Honda! More

by ERICA.BARRERA90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cunniff
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Took 24 hours to change engine oil and rear wiper blade. And no call from dealer to inform about wont get the car on same day More

by tessintomy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
February 17, 2025

Ivan accommodated me even though the service desk said they had no appointments for the day! My appt was for 8:30 and though I was prepared for a 90 min wait.. I was out by 9:45 More

by SUNITA_KUMAR2003
Recommend Dealer
Yes
Employees Worked With
Ivan Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Took my Honda in for the 2nd time with the check transmission on and first they said it was a sensor second time it was there for over 2 weeks and at the end they couldn’t fix it because the light w More

by MARIA_JMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Czyzewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
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