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Honda On Grand
Elmhurst, IL
2,667 Reviews
At Honda on Grand, please review our extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord and Pilot. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Honda on Grand, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Honda on Grand's service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Honda on Grand service your vehicle.
At Honda on Grand, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,667 reviews
Verified Customer
May 17, 2024
I go here because it is so convenient. I love that they will drive me to work (nearby) and pick me up when the car is done. However, I regularly have issues trying to get picked up to retr I love that they will drive me to work (nearby) and pick me up when the car is done. However, I regularly have issues trying to get picked up to retrieve my vehicle. Most recently, the service agent didn't even let me know the car was done. And good luck trying to get in touch with a service agent as they are always on the phone with another customer. I honestly don't think it is the agent's fault but rather how the system is managed. They should have a service rep who handles the communication for all completed vehicles. This would keep the others focused on customers dropping off. More
by CHRISTOPHER.DARLING
Employees Worked With
May 17, 2024
4 Stars, trustworthy, reliable work. I would highly recommend this service center to family and others I would highly recommend this service center to family and others More
by tagray19
Employees Worked With
May 17, 2024
Fredy was very helpful and knowledgeable, never felt pressured or anything. Would recommend Fredy and Honda on Grand to anyone! pressured or anything. Would recommend Fredy and Honda on Grand to anyone! More
by JOSHSTREET
May 15, 2024
Unauthorized service was done, which brought the cost to double what I expected to be. The only solution was to undo the work to reimburse payment. They should have had a better solution. double what I expected to be. The only solution was to undo the work to reimburse payment. They should have had a better solution. More
by KARINAMAZAGILDEA
Employees Worked With
None
May 15, 2024
The worst dealership and mechanics in country. Brought the car 7 times for last 2 months still cannot fix the issue Brought the car 7 times for last 2 months still cannot fix the issue More
by ARTREFEREE86
May 15, 2024
My salesperson Igor was a very friendly and helpful person. This is my 7th car from Honda on Grand. Ray Abdi is very good and polit manager. person. This is my 7th car from Honda on Grand. Ray Abdi is very good and polit manager. More
by smitapatel93
May 15, 2024
Very friendly and informative as to the maintenance I was missing and requiring but not pushy to have it done that same day. Overall great experience. missing and requiring but not pushy to have it done that same day. Overall great experience. More
by cobar3628
Employees Worked With
David Bertolotti
May 14, 2024
My salesman, Tom, was very responsive to my emails about a new CR-V. He was not pushy, explained all the features of the car I was looking at, and answered any questions I had. Thanks for getting me into my a new CR-V. He was not pushy, explained all the features of the car I was looking at, and answered any questions I had. Thanks for getting me into my first Honda, Tom! More
by BORIQUA1018
Employees Worked With
May 12, 2024
Quick and straight forward. All our questions were answered and we didn’t feel pressured to do add ons. All our questions were answered and we didn’t feel pressured to do add ons. More
by PAULANUGUID2290
Employees Worked With
