Honda On Grand

Fantastic experience leasing car with Igor and Ray. They are always knowledgeable and made the process smooth and easy. Happy with my new lease and highly recommend Igor R. They are always knowledgeable and made the process smooth and easy. Happy with my new lease and highly recommend Igor R. More

The process was smooth and was accomplished in a timely manner. Everyone we dealt with was very professional and it was taken care of with a minimum delay. manner. Everyone we dealt with was very professional and it was taken care of with a minimum delay. More

Everyone that I came in contact with was very professional, especially Tomislav Kosorog. I would definitely refer everyone I know that is interested in buying a car, to visit and work with him. professional, especially Tomislav Kosorog. I would definitely refer everyone I know that is interested in buying a car, to visit and work with him. More

I took my car in because the rear camera, side camera, and apple carplay stopped working. They also asked if I wanted a complimentary AC Check, which I agreed to. After waiting 1.5 hours they came out and and apple carplay stopped working. They also asked if I wanted a complimentary AC Check, which I agreed to. After waiting 1.5 hours they came out and said I needed a new rear view camera $500, the apple carplay was fine, and about $2,100 for an AC Evaporator. When I inquired about the side camera he said let me go check. He came back and informed me I was right, there was a software update that needed to be performed and that fixed all the issues, its a good thing I assumed they were connected and pushed back on buying a new backup camera. I then went to drive away and my AC would not work. I turned around and came back. They looked at the car again, which was more of my time only to say I needed a new fan motor. I asked if they would take care of this since the car was in their possession when the motor suddenly stopped working? Kevin informed me they would not be. I asked to speak with a manager and was introduced to David T. He also informed me that things happen and I would have to pay for this. He also said this was something "Electronic" and they did nothing to cause the motor to not work since their AC inspection was visual. But they did do a software update, which could have also caused the motor to stop if it is "electronics" causing the issue. However, Honda on Grand elected to take no responsibility and said this was just coincidence that a motor was working fine when brought in and happened to stop working when it was returned to me. I used to be a loyal customer who did all my maintenance at the dealership. However, I will now be taking my vehicle in for service elsewhere and will purchase my next Honda from another dealer. More

Great experience with Samuel at Honda on Grand! He made the car buying process easy! He made the car buying process easy! More

Marcel was very respectful of my time and understood that I wanted to purchase a vehicle without having to deal without hassle. We were able to complete a sale within two hours of arriving at the dealership. I wanted to purchase a vehicle without having to deal without hassle. We were able to complete a sale within two hours of arriving at the dealership. I would certainly return to Honda on Grand and work with Marcel in the future. More

I really do not enjoy the negotiations that typically occur when you buy a car. Luis made this pretty simple where there were really no negotiations. I requested the online best best price and checked occur when you buy a car. Luis made this pretty simple where there were really no negotiations. I requested the online best best price and checked some other dealerships and the price I was given was the best price out there. In addition, I traded in a vehicle and gelt that the price given was very fair as well. Overall a great experience. More

They were courteous and helpful they made me feel comfortable. The waiting room was clean and spacious. They didn't pressure you about extra service but they did a inspection and let you know how you comfortable. The waiting room was clean and spacious. They didn't pressure you about extra service but they did a inspection and let you know how your vehicle was doing. More

Great service and really appreciate the transparency and honesty working with Damian on this Honda car transaction honesty working with Damian on this Honda car transaction More

Our salesman was exceptionally nice , clear and welcoming. Isaia took great care of us and made car buying easy. welcoming. Isaia took great care of us and made car buying easy. More