
Honda On Grand
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I stopped going to the service center for awhile because no matter what service I was having done, I ended spending $700-$1000 more than I expected. Maybe all the work was needed, but it is hard not to feel no matter what service I was having done, I ended spending $700-$1000 more than I expected. Maybe all the work was needed, but it is hard not to feel like I'm being recommended additional service just to boost the bill. I will still probably come here but I am going to be very careful about what additional work I authorize. More
I was disappointed with my recent experience at the dealership regarding an issue with my 2024 Accord Hybrid. I reported a noticeable vibration in the vehicle, but was informed by the service team that dealership regarding an issue with my 2024 Accord Hybrid. I reported a noticeable vibration in the vehicle, but was informed by the service team that this is 'normal' and that no diagnostic or repair options were available. This response was unsatisfactory, as it dismissed my concern without thorough investigation. I expected a more proactive approach to ensure my vehicle’s performance and my satisfaction. More
Very good experience. Knowledgeable front desk who convey issue, solution and cost, along with fast repair service. Knowledgeable front desk who convey issue, solution and cost, along with fast repair service. More
Great experience with Honda on Grand . I wait in the Honda on Grand location and Andres keep us update on the progress on my vehicle . I wait in the Honda on Grand location and Andres keep us update on the progress on my vehicle . More
Only issue I had was I had to leave my car overnight and was not given a loner and had other errands super inconvenient and was not given a loner and had other errands super inconvenient More
Excellent experience, I'm very Happy with Honda on Grand Ave! Kevin was very thorough with conveying the needed services for our CR-V. I know our CR-V is happy too!!! We are planning on getting new tires Ave! Kevin was very thorough with conveying the needed services for our CR-V. I know our CR-V is happy too!!! We are planning on getting new tires too soon. More
Always a great experience with Honda on grand, Roland was very knowledgeable and supportive was a pleasure very knowledgeable and supportive was a pleasure More
Great service department. Got the job done quickly, shorter than what they expected. Brolin was great. Got the job done quickly, shorter than what they expected. Brolin was great. More
Scheduled appointment for recall work and the dealership did not have the parts in stock Was only informed after arriving and checking in for my scheduled appointment did not have the parts in stock Was only informed after arriving and checking in for my scheduled appointment More
Great salesperson (Kyle) helped us thru our purchase and we got just what we wanted. Kyle is very knowledgeable and explained and answered all our questions also thanks to his manager and finance manager. T we got just what we wanted. Kyle is very knowledgeable and explained and answered all our questions also thanks to his manager and finance manager. They were all so helpful and absolutely no pressure. We will definitely refer people to Kyle and this dealership More