Honda On Grand
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Awesome customer service. Good fast quality work. comfortable spacious waiting area and even have desks and tables so you can do work on while you wait Good fast quality work. comfortable spacious waiting area and even have desks and tables so you can do work on while you wait More
Super helpful, organized and friendly! Worker with our schedule and made the process super easy. Worker with our schedule and made the process super easy. More
Scheduled oil change for 8:30am. Was told it would take "hour, hour 15 tops". After an hour 15 I went to the desk and they hadn't even looked at my car yet. The guy who was holding a Was told it would take "hour, hour 15 tops". After an hour 15 I went to the desk and they hadn't even looked at my car yet. The guy who was holding all the tickets (not the guy handling customers up front) was giving me attitude, making excuses, and made it seem like I was an inconvenience for bringing my car in for an oil change. Asked to speak with manager and they finally worked on my car. They said they "briefly looked at things" as part of the routine service, which I'm calling xx. Terrible experience and was surprised to be treated that way after spending $40k on a new car last year! More
Awesome service. James did a great job addressing all the issues with my car. He did a great job and would highly recommend him to other customers. James did a great job addressing all the issues with my car. He did a great job and would highly recommend him to other customers. More
Fast and convenient. Time efficient and responsive and respectful. Nice coffee machine but needs to break down the cost more efficiently and clearly during the sale Time efficient and responsive and respectful. Nice coffee machine but needs to break down the cost more efficiently and clearly during the sale More
Honda on Grand is excellent in customer service. I am buying my third car from this dealership. They were honest in doing the business. I am buying my third car from this dealership. They were honest in doing the business. More
I bought my first new car last week at Honda on Grand with Igor Royzengurt. I can confidently say that this was the best dealership experience I could have asked for. My mom and uncle were with me, and w with Igor Royzengurt. I can confidently say that this was the best dealership experience I could have asked for. My mom and uncle were with me, and we went to a few dealerships prior to coming to Honda on Grand. The others had hidden fees for things like "Ceramic Coating" that inflated the price. It's not a great feeling when people try to sell you false products like that and get even more money out of you, so we left. Coming to test drive with Igor was a completely different experience. He was kind to us and understood exactly what we wanted, and he already had the car pulled up when we got there even though we called shortly before showing up. When we asked for an out the door price, he did not argue or go ask for his manager. He did the math in front of us, showed us the total, and gave us a shocking deal. I wasn't even planning on buying a car that day unless I got a deal I couldn't pass up, but I did! I'm very happy, not only with my car, but with my experience as a buyer as well. If I need to buy a car or recommend a dealership to someone, I will be coming to Honda on Grand again! Thanks, Igor! :) More
Tom was a great a sales associate he help me fully get my new SI much thanks to Tom new SI much thanks to Tom More
good service on time and easy to make appt. waiting room was very nice. very happy with serivce overall waiting room was very nice. very happy with serivce overall More
Honda on grand made the car buying process very streamlined with a well built website. I was in and out the dealership with my new 2021 Honda passport in a matter of under two hours. streamlined with a well built website. I was in and out the dealership with my new 2021 Honda passport in a matter of under two hours. More