Honda On Grand | Page 264

I saw a used Honda Civic on Cars.com, called to verify they still had it, and drove to the dealership. Three hours later, I left with the car-- AND I got it for $800 less than the ad online. Unfortunate they still had it, and drove to the dealership. Three hours later, I left with the car-- AND I got it for $800 less than the ad online. Unfortunately when I got home and saw the car in daylight there were some stains on the upholstery and the steering wheel is a mess, but that's kind of my fault for buying a car at nighttime. At any rate, Shawn was great, not pushy at all, and knew the answers to all my questions. The finance guys however... make sure you do your research before going in there! They gave me a rate 2.5 points higher than every other one I saw on the internet. I talked him into matching the deal a bank had quoted me online and it worked out OK, but it could have cost me a lot of money if I hadn't already been pre-approved for a loan. Some of the other sales guys seemed REALLY sleazy. I'm glad I got Shawn and recommend him if you go there. More

Grand Honda had 2007 Honda Accord LX automatics advertised in the Sept. 15, 2006 Tribune for $18,895. When I went the next day, they had only one which was a stick. I put down a $1,000 dep. on a advertised in the Sept. 15, 2006 Tribune for $18,895. When I went the next day, they had only one which was a stick. I put down a $1,000 dep. on a 2006 Accord (buyer's order, not a sales agreement) to be picked up the following Monday(base price $18,645). I got a better deal at Lisle Honda on a 2007 on Monday, drove over to Grand Honda to get back my $1,000 and Ray Abdi refused to give it to me because he said he deposited the check that day and didn't know whether the check had been cashed. Now I have called and e-mailed my account to stop payment on the check and, if it has already gone through, must fax him information about the check having been cashed before I can get my money back. I would NEVER deal with these people again. More

This was my first dealership i went into expecting to buy the car. i got a quote online from daniel for the civic lx sedan i was looking for, and his price beat everyone elses. of course, an hour later at the car. i got a quote online from daniel for the civic lx sedan i was looking for, and his price beat everyone elses. of course, an hour later at the dealer, the car is magically not there, and wouldnt be there for another month. he said he would promise me i get the price he quoted if i put a deposit down. i just dont like being told the car im looking for is there when it really isnt. i felt lied to, and then i met daniel and felt like he was trying to put me on the spot to make a deposit. not a good first experience. More

I did not have a very good experience buying my new Honda Civic from this dealer. They charged an arm and a leg for the accessories, and I had to haggle for almost 2 hours before we finally agreed on a sensi Civic from this dealer. They charged an arm and a leg for the accessories, and I had to haggle for almost 2 hours before we finally agreed on a sensible price. The car that I got had some scratches on the vinyl dash surface near the ignition key insert, and the customer service refused to do anything about it. They said this is a part of normal wear and tear and they can't do anything! More

I was looking for a cheap student car and they have something that matched my budget. After test driving the car, the sales person went into the showroom to get something and when he came out he told something that matched my budget. After test driving the car, the sales person went into the showroom to get something and when he came out he told me the car was sold. Fine! I went home and in the evening the manager called me and told me another story, saying the person who wanted to buy the car was not approved for loan and the car is available again. I decided to give them another chance and went down the next day only to be told by the manager that the same car was sold just before I came. I think they are just using a cheap car to bait you, the car that was advertised was never meant for sale. Stay away from them!!!!! More

I was buying my first Honda... looked around .. after dealing with good, bad, and ok dealers .. the deciding point came from the service manager. Get honest.. you'll see the sales guy once, twice maybe. dealing with good, bad, and ok dealers .. the deciding point came from the service manager. Get honest.. you'll see the sales guy once, twice maybe. .. but you and the sales manager are stuck together for the life of the car. Tony was the best of all the service managers I went to. It is because of him that I bought were I did. His sales manager was nice and all, and did match my offer I had already .. but it was because of Tony that I recommend this dealer. More

This was my first internet buying experience. After This was my first internet buying experience. After "finalizing" a deal with my local dealer only to be assessed outragious doc fees, prep fees, et This was my first internet buying experience. After "finalizing" a deal with my local dealer only to be assessed outragious doc fees, prep fees, etc I turned to the 'net. Although Grand Honda was almost 2 hours a way, I found the drive to be well worth it. It was the easiest car buying experience imaginable... I knew what I wanted and what a good price was... I got one "no-haggle" quote from their internet sales force (which was very competive)... then received a purchase order detailing all fees taxes, etc and showed the final price. I made the drive to the dealership expecting the worst and having to deal with typical dealer shadyness... I encountered the exact opposite. Everyone I dealt with was very cordial and took tons of time with me. They told me to test drive the car before I put money down and I found the vehicle (new 2006 ridgeline) to be in perfect condition. In the end, I paid the exact amount we agreed on via email. I couldn't believe a remote car buying transaction could go so smoothly. All around, I had an excellent experience with Grand Honda and highly recommend them. More

Went there to invesitgate after seeing some really good prices in the Chicago Tribune. No wonder they are good, they are on used cars. I'm still wondering how a car with 14 miles can be used and have been prices in the Chicago Tribune. No wonder they are good, they are on used cars. I'm still wondering how a car with 14 miles can be used and have been previously titled yet advertised as new....<br><br>Salesman wouldn't give me a "price". I said I would walk out without a "price" because I wasn't interested in talking payments. Then he proceeded to say he'd give it to me for $300 a month if I bought that day. But, if I left the deal was off. HAHA, I just got up, laughed at him and told him I wasn't interested and left. He was very demeaning and knew nothing in regards to specs of the car. How does a V-6 Accord (not Hybrid) have 255hp and memory seats? It was almost as if this guy had never even looked at a Honda brochure. Called 30 times in one week after I told him I wasn't interested. Calls persisted for the better portion of a month and dropped off. <br>So much for curiosity... More

I got a brand new 2003 Honda Civic LX from Keith and I got an extremely good deal from him. He didn't give me any BS and was straight forward. The transaction went very smoothly. Not to mention I've al got an extremely good deal from him. He didn't give me any BS and was straight forward. The transaction went very smoothly. Not to mention I've also been going through their service department and have received excellent service for my Civic. The employees are very thorough and I've had no problems whatsoever .<br><br>A++ I highly recommend going to Grand Honda if you are from the Chicagoland area. More

We received a price quote from the internet from Gene which seemed very attractive. He was beating our price that we had from our local dealership by over $500. Well we found out why his price was so l which seemed very attractive. He was beating our price that we had from our local dealership by over $500. Well we found out why his price was so low. (Of course too late!) First of all when we were done with everything except the paperwork we went into the finance office and found out that there is a $500 internet fee!!! After all that we went through i decided just to do it because i was so tired of searching and driving around. Then a week later I had the hood up and found out that the front bumper had been repaired. I brought it in to my local dealer and he said that the entire front bumper and front corner panel had been replaced. <br><br>DON'T BUY A CAR FROM GRAND!! They are liers and cheaters. and now I am stuck with a damaged car. Nothing I can do now More