Honda On Grand

The service was great. I travelled 180 miles to buy the 2012 Honda CR-V EXL with RES....these guys had the best price out in the market. Dont believe ever your local dealers who speak ill of the Chicago la 2012 Honda CR-V EXL with RES....these guys had the best price out in the market. Dont believe ever your local dealers who speak ill of the Chicago land dealers as they dont want to match up their prices. More

I submitted a request for price quotes over the internet. Grand Honda responded quickly, included a price quote (which not all did), and offered the lowest price. The internet manager I worked with (Jerry) Grand Honda responded quickly, included a price quote (which not all did), and offered the lowest price. The internet manager I worked with (Jerry) was great. I test drove the car and we had a deal in less than 20 minutes with very little back and forth. It was greatly appreciated. More

Wonderful sales people, great customer treatment, quick buying process and amazing price! I went to Honda on Grand after visiting terrible place named Muller Honda (btw. Never go to Muller Honda). At Honda buying process and amazing price! I went to Honda on Grand after visiting terrible place named Muller Honda (btw. Never go to Muller Honda). At Honda on Grand I've got much better price for my trade-in as well as amazing price for 2012 Honda Accord EX-L V6 Coupe. Thank you Elisa and Jerry for great price and wonderful treatment. More

Very good experience. Jerry was very pleasant, not pushy and great person to deal with. The price was fully honored and were very reasonable to negotiate with. After the negotiation over email, we spent c and great person to deal with. The price was fully honored and were very reasonable to negotiate with. After the negotiation over email, we spent couple hours at the dealership for the paperwork. More

The negotiations for the price were extraordinarily easy and I think the deal I got was more than fair. My experience after arriving at the dealership, however, did not complement the previous steps. After and I think the deal I got was more than fair. My experience after arriving at the dealership, however, did not complement the previous steps. After arriving, the paperwork was started (the deal had already been struck) and I was essentially left completely unattended for approximately an hour after being told the process would take no longer than that amount of time. In the end, I wasn't treated poorly, but I certainly didn't feel as though there was much thought given to my presence. For example, I wasn't even informed I could go sit near the service lobby and watch some TV while the paperwork was prepared. I was also given few-to-no updates about the process of said paperwork unless I asked for it directly. Several salespeople near where I was seated were also using semi-public computers to view content that I would deem to be extremely inappropriate for the workplace. It just gave off the air of lack of professionalism. I was surprised nobody commented on what the salesperson was viewing while on the clock and in front of other customers and management. The salesmen were also generally barbershopping and bantering, even though I saw some customers outside viewing cars. There didn't seem to be any focus at all on the customer experience either during the browsing or purchasing process. Again, I think the deal I got here was extremely good, but I can't really say anything extraordinary about the service. I've never felt as though I was just there to hand over a large sum of money as much as I did during my purchase at Honda on Grand. I've received better service when ordering a pizza at Domino's before. More

Great experience! The salesperson was very direct and honest. He seemed to genuinely care about us knowing how the car worked. We felt confident that any future questions would be answered quickly and ac honest. He seemed to genuinely care about us knowing how the car worked. We felt confident that any future questions would be answered quickly and accurately. More

Very Happy with 2012 Honda civic coupe purchase. The interior is very stylish and sleek. The driving and handling abilities are far better than expected. interior is very stylish and sleek. The driving and handling abilities are far better than expected. More

Easy negotiation and fast close. Treated us with respect too. We will continue to purchase cars from Honda on Grand. This is our third car from them. too. We will continue to purchase cars from Honda on Grand. This is our third car from them. More

Francis is a very friendly and professional sales. He was very detail and patient to provide the answers we had questioned. We like the dealer and overall we are happy with the price and people over there. very detail and patient to provide the answers we had questioned. We like the dealer and overall we are happy with the price and people over there. More

We had an amazing sales experience with Paul. We felt he was completely knowledgable and helpful to us in every way. This is our 3rd Honda car and we will come back to Paul again without hesitating. Thank was completely knowledgable and helpful to us in every way. This is our 3rd Honda car and we will come back to Paul again without hesitating. Thank you to Paul for making us feel we have without a dought made the right decision to get another Honda car and to absolutely love it. Honda is very lucky to have Paul Balice on their team. Thank you Lisa and Jim Elder More