Honda On Grand

Great first car buying experience This was my first time going through the car buying experience and wasn't sure what to expect after hearing so many negative stories from others. It This was my first time going through the car buying experience and wasn't sure what to expect after hearing so many negative stories from others. It turned out to be a great one. Ryan had sent a quoted price to me via email for the Accord Sport, and confirmed that price right when I walked in the door. There was minimal negotiations on my trade in. They came in much lower than the highest offer I received else where but we quickly worked something out that was closer to that number so I felt more comfortable. After that we filled out the forms and worked with Luke who helped setup the financing. He was very friendly and helpful in getting this part of the process. Two hours after showing up, I already had the keys to the new car. I probably would have been out of there sooner had I not had to setup a newer insurance policy. Excellent experience, and could not be more pleased with my new Accord. More

Excellent customer service He will do whatever he can to give you the best deal and lay out everything that you need to know to make sure you can be happy with your purchase He will do whatever he can to give you the best deal and lay out everything that you need to know to make sure you can be happy with your purchase More

Awesome Experience at Honda on Grand I had an awesome experience with the team at Honda on Grand. Thanks to the help of Dan Esteves, I was able to finance my Honda CRV, and walk out witho I had an awesome experience with the team at Honda on Grand. Thanks to the help of Dan Esteves, I was able to finance my Honda CRV, and walk out without any hiccups or regrets. After a frustrating month of searching and having my leg pulled by pushy salesman, coming here was a breath of fresh air and ultimately was one of the factors that led to my purchase. Thanks guys! More

Sam was very easy to work with Sam our salesperson was very easy to work with and did not pressure us in anyway. I would send people to Sam to buy a car from Sam our salesperson was very easy to work with and did not pressure us in anyway. I would send people to Sam to buy a car from More

Easy, no hassel & no one could beat the price We were set to buy a Honda from another dealership but I went to Edmunds.com and filled out some info to get prices from other dealers, just in case. We were set to buy a Honda from another dealership but I went to Edmunds.com and filled out some info to get prices from other dealers, just in case. I heard back from Jerry & asked if he could beat their price for the same car. He beat it by more than I was expecting & no other Honda dealership could match or beat it. We went and bought the car that day. There was no hard sell to upgrade or for accessories & we got great financing. I'm very pleased with my car & the experience. Thank you! More

Quick and Helpful My experience with Keith was fantastic. He was extremely helpful and he was able to find the best deal for me. In working with both him and Luke in fi My experience with Keith was fantastic. He was extremely helpful and he was able to find the best deal for me. In working with both him and Luke in finance, I was in and out quickly, and I now have the car I wanted at the price I wanted. More

Sam Syed is the Best! But do NOT finance here! This is the 2nd car that I have purchased from this dealership however last time they were under different owners. I was lucky to get Sam Syed sold me This is the 2nd car that I have purchased from this dealership however last time they were under different owners. I was lucky to get Sam Syed sold me the last car and who always had a smile on his face, attentive and listened to what I needed. I know I got the best price, having searched other dealerships and I went in pre-approved from my credit union with a rate so good that Matt in financing didn't believe it. Matt was very rude, arrogant and even looked away when he shook my hand to meet me for the first time. I was appalled by the arrogance. Being a Realtor and having 25 years experience in customer service that is NOT how anyone let alone a customer should be treated. He ran my credit despite me telling him that he could not get me a better rate and I was right. He came back with an interest rate 3% higher than what I was getting through my credit union and explained the numbers to me like he thought I would actually consider taking that offer. He should have just said "sorry, we were not able to match your rate" and not waste is breath, it was a complete joke. If it weren't for Sam I would have walked out of there that is the ONLY reason why I would recommend this dealership and I would ONLY recommend Sam Syed. More

great experience James at Honda and Grand was so knowledgeable and friendly, he made buying a car easy and fun. I will definitely return when we're ready to buy a new James at Honda and Grand was so knowledgeable and friendly, he made buying a car easy and fun. I will definitely return when we're ready to buy a new car! More

I have NEVER experienced a dealership like this. WORST EXPERIENCE EVER!!! Drove 4 1/2 Hours round trip to look at a car. When I got there they told me the car was $1,000 more than it was listed on mu WORST EXPERIENCE EVER!!! Drove 4 1/2 Hours round trip to look at a car. When I got there they told me the car was $1,000 more than it was listed on multiple sites for and quickly tried to cover their LIE when I called them out on it, I should have left then. They do NOT have the best customer service & the guy who helped us didn't seem very interested in doing business or doing what he could to gain our business. He was also very rude & pushy. I will NEVER return and hope that other people will think twice before going here themselves! DO YOUR RESEARCH PEOPLE, THIS DEALERSHIP HAS PLENTY OF HORRIBLE REVIEWS AND I SHOULD HAVE KNOWN BETTER THAN TO GO HERE FROM ALL OF THE NEGATIVE REVIEWS. GO ELSEWHERE! More

Very positive experience purchasing a new car here I ran a competitive bid process for a 2015 Honda Accord EX-L V6. Went out to seven Chicago area Honda dealers with the bid and Jerry at Honda on Gran I ran a competitive bid process for a 2015 Honda Accord EX-L V6. Went out to seven Chicago area Honda dealers with the bid and Jerry at Honda on Grand came in with the best OTD offer initially out of all seven. He was also the first to respond. I sent the bid out in the morning and then in the afternoon after I had collected the bids I introduced the new wrinkle of wanting to trade in a 2009 Odyssey minivan. I had obtained a value benchmark on the minivan from Edmunds and Jerry was a straight shooter and did not over-promise anything in terms of trade in value until he was able to see the vehicle. After I had another dealer get aggressive with the trade in value, I gave Jerry the chance to match the other dealer's offer which he did and I closed the deal with Honda on Grand that evening. In general I found working with Honda on Grand to be very professional and straightforward. I will also say that using DealerRater proved to be a very effective way to identify the higher caliber dealerships that I would want to consider buying from and also getting service from. More