Honda On Grand

Francis was an extremely knowledgeable and respectful salesman. We appreciated working with his friendly personality as compared to some other salesman we have worked with from different dealerships. He salesman. We appreciated working with his friendly personality as compared to some other salesman we have worked with from different dealerships. He was not pushy or aggressive in his approach with us which was very inviting. Overall, we felt extremely comfortable with Francis which is ultimately why we decided to buy our car from him. We are very satisfied with our purchase and I would definitely recommend for friends and family to go to Francis Pak when looking to purchase their next car. More

This was the only dealership that I visited that did not try to play games and really listened to what I wanted. They were friendly and did not waste my time. try to play games and really listened to what I wanted. They were friendly and did not waste my time. More

Sam is so patient, knowledgeable and understanding. I think he is amazing. I love my Volvo Station Wagon and would recommend working with him any time - he's the guy I want to buy future cars from no mat think he is amazing. I love my Volvo Station Wagon and would recommend working with him any time - he's the guy I want to buy future cars from no matter what! More

Mr. Swanson works very efficiently and friendly with his customers. When asked for a quote on a CRV-LX, I got it immediately. When I came to visit your dealership, Bob waited right at the door and guided me customers. When asked for a quote on a CRV-LX, I got it immediately. When I came to visit your dealership, Bob waited right at the door and guided me in. He answered all my questions with professional knowledge, and agreed to let me have a test drive on highway. With his professional and friendly help, as a customer, I feel good and I had no choice but buying a car with your dealership. After I bought my car, he is still trying his best to help me continuously. I am sure, with employees like Bob, your dealership will be very competitive, and serve more customers! Thanks to Bob again! One more thing, Bob is very honest, he wrote me that there would be a destination fee included. More

Keith Huspen was an excellent salesperson to deal with! Keith Huspen was an excellent salesperson to deal with! He was very personable, on top of keeping us informed of when availability on the model Keith Huspen was an excellent salesperson to deal with! He was very personable, on top of keeping us informed of when availability on the model of Honda we were interested in was ready, and helped us get our vehicle within our price range. We would recommend him to anyone we know who is interested in purchasing a new Honda vehicle. We also were dealing with O'Hare Honda as they were part of the Costco car program and at this time, still haven't heard back from them about the availabilty of the car we are NOW driving. Thanks to Keith, we are new Honda owners! Thank you, Sincerely, Denise and Bob Irons (happy new CR-V owners) More

Bob was very friendly and knowledgeable. I appreciated that he was not pushy, but I still felt a sense that he was going to help make the deal happen. that he was not pushy, but I still felt a sense that he was going to help make the deal happen. More

I live in Indianapolis and found a used 2002 Lexis on Honda on Grand's web page. I called and talked to someone and said I would like to see it and buy it if how they presented it on the web site was ac Honda on Grand's web page. I called and talked to someone and said I would like to see it and buy it if how they presented it on the web site was accurate. My wife and I drove up at noon on Saturday and they had it in perfect condition. I am 58 years old and this is one of a couple of dozen used cars I have purchased over the years. This is absolutely the cleanest, best running care over 2 years old i have ever seen. It runs like a dream and smells like new! (The previous car I bought from an individual, very nice guy, smelled like dogs with a hint of jock strap. I will definitely check out Honda on Grand before I buy any car. Great place to buy a car! More

I had a great experience at Geand Honda. The staff was extremely helpful and knowledgeable about the cars. My puchase was handled speedily and with care. extremely helpful and knowledgeable about the cars. My puchase was handled speedily and with care. More

Khoa Pham (KP) was excellent. He was helpful, cooperative and respectful. If my friends or family were buying a Honda, I would recommend Honda on Grand and tell them to ask specifically for KP. cooperative and respectful. If my friends or family were buying a Honda, I would recommend Honda on Grand and tell them to ask specifically for KP. I was a bit ticked off when I learned that KP would have to share the sales commission with another salseman named Bob Swanson. Mr. Swanson sent me an email that I never read after I made an on line inquiry. I never met Mr. Swanson and I never spoke with him on the phone. KP spent a few hours with us and made the whole experience better than its usual awful. I am sure Mr. Swanson is a good person, but he should not benefit from KP's excellent work. I am a 3 time Honda on Grand buyer. If I were to come back and hear that KP was at a different Honda location, I would take my business to that dealer. That is how strongly I feel that KP should not have to share the sale. More

Hard to believe!!! After I and my wife make a deal on Hard to believe!!! After I and my wife make a deal on the Honda CR-V 2007. We signed all the papers. We have to pick up the car next day due to a min Hard to believe!!! After I and my wife make a deal on the Honda CR-V 2007. We signed all the papers. We have to pick up the car next day due to a minor repairing. To make a story short, my wife does not felt that she wants this car. Then I Called Matt who works in a finance department that we want to back out the deal for this car. I thought that I am going to have a hard time with Matt and Carl who is a sale manager, I think. I am dead wrong. I was notified that Matt has informed Carl about our situation. When I was there they said they just want us to be happy. They just cancel the deal and gave me back $5000 down payment within one-half hour. It is hard to find a car dealer like this: MAKE A DEAL AND CANCEL IT. That happens to me on Monday, 7/25/2011. THANK YOU SO VERY MUCH AND GOD BLESS THEM. Pracha Paramadilok More