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Honda On Grand
Elmhurst, IL
2,343 Reviews
At Honda on Grand, please review our extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord and Pilot. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Honda on Grand, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Honda on Grand's service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Honda on Grand service your vehicle.
At Honda on Grand, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,343 reviews
July 18, 2024
Much better than McGrath Honda for service. After they had to redo the recall that was wired wrong After they had to redo the recall that was wired wrong More
by CLARK2614
Verified CustomerEmployees Worked With
July 18, 2024
We've worked with Danny Estevez for 15+ years leasing many vehicles. He's the best!!! many vehicles. He's the best!!! More
by jasonzakrzewski24
Employees Worked With
July 18, 2024
Was easiest experience buying a car! Would recommend to friends and neighbors. Thanks so much . I love the car! Would recommend to friends and neighbors. Thanks so much . I love the car! More
by patriciabolin4
Employees Worked With
July 18, 2024
Pat the salesman and Edgar in the finance department were great to work with. Both knowledgeable on vehicle and provided great customer service. great to work with. Both knowledgeable on vehicle and provided great customer service. More
by foreman.derrick
July 18, 2024
Every person at that dealership is a pleasure to work Ray and Danny is definitely a great asset to that dealership.And made me a Honda owner for life. Honda on Grand is outstanding. and Danny is definitely a great asset to that dealership.And made me a Honda owner for life. Honda on Grand is outstanding. More
by Apayo16
July 17, 2024
I had the car in for a regular service. The service was performed quickly and I was on my way. Good Job! The service was performed quickly and I was on my way. Good Job! More
by WilRogJr
Employees Worked With
July 17, 2024
Communication was not great. I dropped off the car on Friday and was told to come back in a few hours. I did not receive a call all day on Friday. I called Saturday morning and w I dropped off the car on Friday and was told to come back in a few hours. I did not receive a call all day on Friday. I called Saturday morning and was told that the car wouldn’t even be looked at until Monday. What if I needed the car? Nothing was communicated. Come Monday I was told the windshield washer fluid reservoir is cracked and is leaking. I took it to another car technician and they said nothing is leaking. There aren’t any cracks and nothing is wrong with the car. Honda simply wanted $1000 to repair nothing. I have pictures showing zero damage. When I originally brought the car in to the Service Center in June, I reported the technical issues, however this was not documented so I had to pay double for Honda to diagnose the car. Additionally, since it was not documented, it shows me that the technical issues were never checked the first time. I am never coming back again. The only positive experience I had was my interaction with David B. More
by POOJG511
Employees Worked With
July 17, 2024
Coffee is good, shuttle driver was full of good stories and the service staff are friendly and knowledgeable. and the service staff are friendly and knowledgeable. More
by Mr SCHMIDT
Employees Worked With
Other Employees :
Cashier was quick and helpful.
July 16, 2024
I don’t like writing. Which is why I skip these reviews. So that’s all Which is why I skip these reviews. So that’s all More
by DLENTZ2423
Employees Worked With
July 16, 2024
Couldn’t get a hold of anyone to make an appointment. My wife called at 8:30am and didn’t talk to anyone until 2pm. Was put on hold several times and was told James would call us back, he never did. Fin My wife called at 8:30am and didn’t talk to anyone until 2pm. Was put on hold several times and was told James would call us back, he never did. Finally took the van in at 3pm and told them we needed the van that night. Honda said no problem. Service shop closed at 6pm and they never called us. I had to get a sales manager to get our van for us. Repair was done but they never finished the paperwork and never called us. Very disappointing More
by lukevan80
