Honda On Grand

Straight forward Ryan was prompt in sending a e-mail quote that was very straight forward and concise. He was polite and friendly and delivered exactly what he quoted Ryan was prompt in sending a e-mail quote that was very straight forward and concise. He was polite and friendly and delivered exactly what he quoted. More

Very competitive in pricing and excellent customer care In Chicago area, Honda on Grand is one of the best dealer in offering competitive quote and interested to have our business. Even if we get better pri In Chicago area, Honda on Grand is one of the best dealer in offering competitive quote and interested to have our business. Even if we get better price from other dealers, they want to beat that price which is why I went there and they have good amount vehicles, colors in stock. I was able to look and compare the colors/ features and had a chance to test drive the vehicles. I would certainly recommend this dealer. More

2016 Honda pilot touring My wife and i just purchased a 2016 honda pilot touring from Herbert from Honda on grand i would say this was the best car shopping experience no pres My wife and i just purchased a 2016 honda pilot touring from Herbert from Honda on grand i would say this was the best car shopping experience no pressuring whats so ever. Anyone looking for a Honda go see Herbert!!! More

relaxed very personal , no hype, very professional, Jess was great. I was also able to get financing which was equal to my credit union rate which was the l very personal , no hype, very professional, Jess was great. I was also able to get financing which was equal to my credit union rate which was the lowest available. More

Purchased a 2015 Honda CR-V I made an online inquiry through Edmunds.com and received an immediate response from Ryan. He was very enthusiastic about wanting my business, and wa I made an online inquiry through Edmunds.com and received an immediate response from Ryan. He was very enthusiastic about wanting my business, and was very helpful in deciding which Honda would be the best fit for me. Overall, there was great customer service from everyone at this location. The only very minor thing that bothered me was that there was the widely advertised "Honda Summer Clearance Event", going on with signs all over their CR-V inside the dealership. I just found this a little misleading, since I was told that this model was not actually part of the clearance event. Other than that, I feel like I was able to negotiate a pretty good deal, and I would certainly recommend Ryan and this dealership to other people. More

Outstanding Overall excellent experience with Honda On Grand and Jerry on buying new Honda CRV. Quality of customer service is above par . They made my car buy Overall excellent experience with Honda On Grand and Jerry on buying new Honda CRV. Quality of customer service is above par . They made my car buying experience very pleasant , More

Responsive and a pleasant experience I made my contact through their online services. Their sales person was immediately responsive to my request and gave me a quote within 15 minutes. I made my contact through their online services. Their sales person was immediately responsive to my request and gave me a quote within 15 minutes. More

Will be doing business again someday. Buying a car should always be like this. Nobody likes buying a car, everybody including myself had bad experiences in the past with salesman, while mo Buying a car should always be like this. Nobody likes buying a car, everybody including myself had bad experiences in the past with salesman, while most are just doing their jobs and making a living, some are just eager to manipulate prices and situations. My wife and I dealt with Jesus Esparza who was strait forward, honest, friendly, helpful and just a good guy who knows that he'll sell ten cars verses two being the way he was yesterday. The dealership was a little noisy with music playing that made us wanna put our mouths on an exhaust pipe and start the car, but other than that it was what a car buying experience should be everywhere! Honestly just very happy. I will be returning for any new or used car purchase and will suggest this dealer to friends and family based on yesterday. More

Good experience Negotiating was fair and upfront. Prices didnt change once I was physically at the dealership. I only dealt with my sales person and sales manager. Th Negotiating was fair and upfront. Prices didnt change once I was physically at the dealership. I only dealt with my sales person and sales manager. They were both very informative and not pushy. Ryan was very knowledgeable about all functions of the vehicle. More

terrible customer service I have bought 4 cars from this dealer and WILL NOT go back. I dealt with Danny Estevez and Ray Abdi. They are both jerks. They spoke to my wife disres I have bought 4 cars from this dealer and WILL NOT go back. I dealt with Danny Estevez and Ray Abdi. They are both jerks. They spoke to my wife disrespectfully and me disrespectfully. Instead of decent customer service, I got hostility and rudeness. More